The Drinks Basket Reviews

4.7 Rating 3,007 Reviews
93 %
of reviewers recommend The Drinks Basket
4.7
Based on 3,007 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read The Drinks Basket Reviews

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

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The rating is probably a bit unfair as the service and price were good, however you should get all facts about the wine correct. I ordered the wine because I like viognier particularly when it has a bit of age. Your claimed vintage was 2017 the actual vintage was 2022, 5 years is quite a difference. I only ordered 6 with the intention of ordering more if it was ok, I'll have to wait a couple of years now
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Posted 8 months ago
After placing order no confirmation of order. Several chases to find where the order was received email that the order had been forefilled. Actual delivery 50% missing and no delivery note. Total lack of communication
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Posted 8 months ago
Very satisfied
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Posted 8 months ago
Ordered 10 bottles of whiskey, which I assumed was OK as they immediately took £199.90 from my card. No order confirmation came so I followed up on their online site, which said order in hand after a week with no feedback I phoned and they promised to call me back, but did not. I then was advised by email that the order was completed and with Parcelforce. The box arrived, but there were only 5 bottles in the pack. Several phone calls were made and each time they said they would call me back. No replies. Now I receive an email to say credit for the missing bottles was on its way. I assume they thought I would accept that the order was complete.The worst company I have dealt with.
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Posted 8 months ago
I was a bit concerned with regards to placing an order after reading a few of the negative reviews, however I must say that I placed an order with no issues and it arrived on time! Very pleased as this was a last minute order and I will certainly be ordering again!
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Posted 8 months ago
Delivered quickly, well packaged and really helpful service
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Posted 8 months ago
Quick AF. Good packaging
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Posted 8 months ago
The products were as requested and arrived securely on time.
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Posted 8 months ago
Good service and cheap prices will definately order from them again
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Posted 8 months ago
Excellent service. OUR Order was delivered on time, We were notified when to expect the delivery which was packed so well. Many thanks
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Posted 8 months ago
Was delighted with delivery from the drinks basket will definitely be ordering again from you
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Posted 8 months ago
speedy delivery . packaging is brilliant . no danger of bottles breaking . good pricing too .
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Posted 8 months ago
Quick delivery. Very good price
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Posted 8 months ago
Easy to order, good prices and fast delivery.
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Posted 8 months ago
Efficient when ordering and quick delivery. Good prices too
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Posted 8 months ago
Another delivery of Villa Maria, on time and in perfect condition.
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Posted 8 months ago
Fast, efficient and superbly packaged. Our new wine supplier.
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Posted 8 months ago
A great company. First time I used them so I took a chance. A good range of drinks, well packaged, fast post option offered, reasonably priced. Perfect!
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Posted 8 months ago
Order arrived very quickly and at a great price.
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Posted 8 months ago
Excellent service. Fast delivery and vast selection of wines I can get nowhere else.
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Posted 9 months ago
The Drinks Basket is rated 4.7 based on 3,007 reviews