Login
Start Free Trial Are you a business? Click Here

The Drinks Basket Reviews

4.7 Rating 3,104 Reviews
93 %
of reviewers recommend The Drinks Basket
4.7
Based on 3,104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read The Drinks Basket Reviews

About The Drinks Basket:

TheDrinksBasket is a specialist online retailer of niche and unique wines and spirits. We offer an extensive range, from the old favourites to a curated selection of luxury, specialist and alternative products, allowing you to choose from a wide selection of wine, vodka, gin, whiskey, cognac, tequila, rum, and various other spirits.

At TheDrinksBasket, we love what we do, from researching every product, to helping you find exactly what you’re looking for, no matter what the occasion. You don’t have to be an expert on single malts to shop our selection (but you might feel like one after). Whether it’s a fine whiskey, a rare bottle of gin you tried at the hottest new bar in town, or the perfect bottle of red you’re after, we’ve got it! With next-day delivery service, you’ll never have to wait long to get your hands on the tipple of your choice.

Visit Website

Phone:

0208 200 8355

Email:

Info@thedrinksbasket.com

Location:

472 Church Lane Kingsbury
London
NW9 8UA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Having recently been to Benidorm for a short break, I discovered a drink (peorto de Indians strawberry gin) wow absolutely delicious. On my return to England I found it difficult to buy in the shop so looked online, thank you for taking me back to very enjoyable holiday every time I enjoy a tall gin and tonic over ice.
Helpful Report
Posted 7 years ago
good price on a rare spirit and fast delivery
Helpful Report
Posted 7 years ago
The dispatch and receipt was well advised and timely. Unfortunately, the wrong vintage was sent without prior notice. When advised, they offered to collect it but I said no need if you can confirm the sent vintage is as good as the other, and same price. Still await reply.
Helpful Report
Posted 7 years ago
Good prices quick delivery and no rip off charge for delivery
Helpful Report
Posted 7 years ago
Had what we wanted in stock and delivery times very good
Helpful Report
Posted 7 years ago
Great service. Great price. Will definitely use again.
Helpful Report
Posted 7 years ago
Good products and good service, excellent prices just wish the p&p was free.
Helpful Report
Posted 7 years ago
Very pleased with my transaction. Delivery was fast and well packaged. Would definitely buy again. Thanks
Helpful Report
Posted 7 years ago
Great service from start to finish - and good price
Helpful Report
Posted 7 years ago
Good service and good customer relations. only let down by Parcelforce.
Helpful Report
Posted 7 years ago
Super easy web site, really safe packaging with very little chance of breakage. I paid extra for express delivery on Sunday but arrives Thursday hope I will
Helpful Report
Posted 7 years ago
Easy to order from. Wide range of drinks and arrived very quickly. Prices seem more reasonable than the local supermarket.
Helpful Report
Posted 7 years ago
Wanted a boxed gift vodka and it was in stock at a good price. Despatch and delivery were fast and efficient. My only minor disappointment was that the gift packs were in a large box packed with styrofoam beads, which I hate but also they did not stop the contents sliding about. As a consequence one of the gift boxes was slightly damaged. This minor detail would not stop me using Drinks Basket again.
Helpful Report
Posted 7 years ago
Resolved a missing parcel issue quickly and received item in time for Xmas.
Helpful Report
Posted 7 years ago
Easy to order fast and prompt delivery couldn't fault the service only down side was a £5 delivery charge but still impressed with the service.
Helpful Report
Posted 7 years ago
This was the first time I purchased anything from The Drinks Basket. I found them through a web search for the rhubarb flavoured vodka I ended up purchasing from the site. I also purchased Finlandia Grapefruit Vodka which has disappeared from the shops so I was happy to find both on the same website and at good prices. The website was very easy to use and I registered and paid with a credit card. However, after the sale I never received an e mail confirmation or a delivery confirmation, as provided by almost all other commercial websites. I checked the website and my order history said the order was “complete” but there was no delivery date or invoice to download. I didn’t know if I had been charged or if/when the order would be delivered so I sent an e mail to enquire about this but never received a response. My order arrived in about 3 days’ time and that is good but I have never received a soft copy of an order confirmation or a delivery confirmation. Summary: good website, easy to use, good products at good prices – but the customer service aspect of the site was quite poor, especially in comparison to other, similar websites.
Helpful Report
Posted 7 years ago
Delivered what I wanted at reasonable price
Helpful Report
Posted 7 years ago
Lovely product, was surprised to find that it came with a mixer and accessories too. However, the packaging came creased and didn't fit the product. The bottle itself was scratched and dented too.
Helpful Report
Posted 8 years ago
The order didn't arrive on the day that I was told it would. Then was told it would be delivered between 1 and 2 o'clock on the following Monday. The delivery was to be made to my neighbours as it was a gift for a family member. It didn't arrive until later in the afternoon and had my home address on the parcel, luckily no body was in and the parcel was left with a neighbour but the wrong one! !!! Just minor slip ups and it will not prevent me from using your Company again. Wishing you all a happy Christmas.
Helpful Report
Posted 8 years ago
Decent price of the product, delivery charge a bit steep however which lost a star in rating.
Helpful Report
Posted 8 years ago
The Drinks Basket is rated 4.7 based on 3,104 reviews