The Curious Drinker Reviews

Name: The Curious Drinker
Address: Alpha House, 100 Borough High Street, London, City of London
Rating: 4.71

4.7 Rating 6,779 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Alpha House, 100 Borough High Street,
London
City of London
SE1 1LB

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot review my gin box as I still have not received it!!!”

Helpful Report

Posted 8 months ago

Hi Sue, Our apologies for the delay in the receipt of your order. As we are a small company, unfortunately there can be delays between the purchase and dispatch of monthly orders. I am happy to see that you were able to receive yours eventually and I do hope that you enjoyed it once you got the chance to open it. Kind regards, Chaney Customer Service Executive

Posted 5 months ago

“Not had any rum nor do I want any. Gin promised for 1st January arrived over a week later”

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Posted 8 months ago

“Thank you. Very pleased with the service”

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Posted 8 months ago

“Every month you send fantastic gins and rums that I wouldn’t normally find anywhere else, together with an exciting tasty bundle of goodies. Seriously good value and great fun opening the package and enjoying.”

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Posted 8 months ago

“Well for some reason I only got December's leftovers and not January's which had been advertised in an email to me. So I cannot comment, a great pity. Things seem to be creaking somewhat ar the Craft Gin Club.”

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Posted 8 months ago

Hi John, Our apologies for the confusion here! What you received initially was the Welcome Gin Box, which contains a variety of carefully curated items as an introduction to the wonderful world of Craft Gin Club. I am sorry for your disappointment regarding this however, and hope that you enjoyed your following boxes more than your welcome box. Kind regards, Chaney Customer Service Executive

Posted 5 months ago

“Box created eloboratly. Everything has been thought to have full experience. Prices are better than market. Loved it”

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Posted 8 months ago

“Member for years. Great way of keeping stocked with good alcohol”

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Posted 8 months ago

“They are trying to take more money despite me cancelling, and ignoring my messages to get them to stop.”

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Posted 9 months ago

Hi Wayne, We’re very sorry to hear about your experience. We’ve checked our records and can’t see any emails from you regarding cancellation, so please be assured we are not ignoring your messages. We can also see that you've already logged on and cancelled your membership before any payment. Once a membership is formally cancelled, no further payments are taken. If you need confirmation that your account is fully cancelled, please contact our Memberships Team at members@craftginclub.co.uk and we’ll ensure everything is resolved promptly. Kind regards, Yasmine Head of Customer Service

Posted 9 months ago

“I had not ordered your membership!you are cheating me 47GBP.if you don’t cancel my order, I will call the police.”

Helpful Report

Posted 9 months ago

Hi Chung, We're sorry to hear that you missed the deadline for the upcoming box and had any issues getting in touch with us. We always charge members on the same day each month so members know when they are being charged and there are no surprises, we're sorry to hear about any confusion regarding your reoccurring payment. As always, we'd never want you to be stuck with a box you don't want so please do drop us an email at members@craftginclub.co.uk and we'll talk you through our simple returns process. Kind Regards, Sophie Memberships Executive

Posted 9 months ago

“Very interesting flavours and ideas”

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Posted 9 months ago

“Was disappointed with the contents of the Gin Club box. Thought it was going to be quite special being my first order. Popcorn, couple bottles of 50ml of gin, tiny bottle of Angustura Bitters, small bottle of Mulled wine, one glass... strange contents. Just disappointed that even for £6.99 it was a 'nothing suprise'!”

Helpful Report

Posted 9 months ago

Hi Diane, Thank you for taking the time to share your feedback, and I’m sorry to hear that the Free Taster Box didn’t meet your expectations, especially as a first experience with us. To clarify, the Taster Box is completely free, with the £6.99 covering postage and packaging only. Even so, we always ensure the contents meet or exceed the promised value, and we aim to be as clear as possible about what the box includes so members know what to expect. The Taster Box is designed as an introduction to Craft Gin Club, giving a variety of samples, treats, and two 5cl gins rather than a full-sized bottle, so members can explore before deciding whether the club is right for them. We’re sorry this didn’t feel special to you, but we do appreciate you giving us a try and sharing your thoughts, feedback like this helps us continue to improve. Kind Regards, Sophie Memberships Executive

Posted 9 months ago

“The gins offered in the club are varied and arrive really well packaged. I do find the cost quite high and would appreciate the ability to have a monthly or bi-monthly box offered that just provides the gin, with nothing else. At the moment the choices are either a box with the gin and just tonics, or a box with the gin, nibbles and tonics, both cost £47. I would rather forgo the extras and just have the gin at a lower cost. My other comment would be that yes you can change your subscription at any time between monthly and bi- monthly, but the option to just skip your next delivery would be good. Other than these quibbles the gins offered are of good quality from independant craft gincompanies, which is great.”

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Posted 9 months ago

“Gin boxes are always amazing. I have it with a friends who is gluten free and we are always surprised by how much is gluten free in the main gin box and the booster box. Thank you”

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Posted 9 months ago

“Wonderful!”

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Posted 9 months ago

“Brilliant club! Gins, mixers and treats you won’t get anywhere else.”

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Posted 9 months ago

“I received the sampler box. What an insult. It wasn’t worth the money or packaging. Let alone trying to figure out how to cancel the subscription on your website. It’s the most complicated process I’ve ever been through online. I still haven’t managed to cancel it, only postpone it!”

Helpful Report

Posted 9 months ago

Hi Phil, Thank you for your feedback, and I’m sorry to hear that your experience with the Free Taster Box and the cancellation process has been frustrating. To clarify, the Taster Box is completely free, members only pay a small postage and packaging fee. Even though the box is free, we make every effort to ensure it meets the promised value, and we’d be happy to provide a full breakdown of the items and their individual values if that would be helpful. Regarding cancellation, our subscription is designed to be fully manageable online, and it’s possible to cancel, postpone, or update your membership via your account. If you’re having any difficulty, our Memberships team at members@craftginclub.co.uk can guide you through the process quickly and make sure your preferences are applied. We really appreciate your feedback and will continue to look at ways to make the experience as smooth and clear as possible for our members. Kind regards, Sophie Memberships Executive

Posted 9 months ago

“Nice little box with some tasty Gins..”

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Posted 9 months ago

“Always listen to what I’m saying. Sort out difficulties as prompt as possible”

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Posted 9 months ago

“A beautiful Christmas rum”

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Posted 9 months ago

“Glad I didn’t pay for it”

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Posted 9 months ago

Hi Frances, Thank you for the feedback. I am sorry that you felt that your introductory taster box wasn't worth the price paid and will be sure to pass along your feedback surrounding this to our box team, whilst we always try and provide an exciting and fun introductory experience we might not hit the mark with everyone. In the meantime, I hope that you were able to enjoy the box and the curated contents within even if it wasn't as much as you thought you would. Kind regards, Chaney Customer Service Executive

Posted 5 months ago

The Curious Drinker is rated 4.7 based on 6,779 reviews