The Curious Drinker Reviews

Name: The Curious Drinker
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.73

4.7 Rating 6,709 Reviews

94 %

of reviewers recommend The Curious Drinker

Company Reviews

Metrics

Info

4.7

Based on 6,709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Curious Drinker:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@thecuriousdrinker.com

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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The Curious Drinker 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dissapointing. After a fantastic introductory box a few months ago really wanted to try a couple of boxes before Christmas, but too many problems. First box had no Gins or magazine, but Gins sent on after i contacted cudtomer services so I decided to give it another try, but going round in with card details not being accepted from numerous cards on numerous attempts. I love the product, but there are too many things wrong for me to feel confident buying anything anymore.”

Helpful Report

Posted 8 months ago

Hi Debra, Thank you for taking the time to share your feedback, we’re really sorry to hear about your recent experience. We can see that you got in touch with us back in September and our team responded the same day to arrange replacement items for you. We haven’t received any further communication since then, so if you’re still experiencing any issues, please do reach out to our wonderful Memberships Team at members@craftginclub.co.uk we'll be more than happy to help resolve this for you. We’re so pleased to hear you loved your introductory box, and we’d really love the chance to restore your confidence and get things back on track for you. Kind Regards, Sophie Memberships Executive

Posted 8 months ago

“The cocktails are lovely and a really nice drink”

Helpful Report

Posted 8 months ago

“Contents of package are interesting, informative ( great magazine) and pretty good value for money. Unfortunately the planned recipient now wants to stick with her normal boring tipple so I will cease membership.”

Helpful Report

Posted 8 months ago

“Great selection of products each month”

Helpful Report

Posted 9 months ago

Hi Sheldon. We're so happy to hear that you've been enjoying your boxes and we hope that you're as excited as we are for you to receive your next box! Kind Regards, Chaney Customer Service Team Member

Posted 9 months ago

“As much as I love the rum, it isn't what I was told”

Helpful Report

Posted 9 months ago

Hi Mark. We're sorry to hear about your disappointment regarding the contents of your box. Whilst we are glad you enjoyed the Rum you got to try we understand that it can be a bit misleading if you receive an alternative Rum than what you believed you were going to receive. If you could please message us at members@craftginclub.co.uk we would be more than happy to explain what has happened here and hopefully resolve your confusion. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“A good way to try out different gins I would never find otherwise, and a nice surprise to look forward to every 2 months.”

Helpful Report

Posted 9 months ago

Hi Marion, we're glad to hear that you've been enjoying your Gins. Hopefully you enjoy your next box just as much as your most recent one! Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“Unique gin discoveries: Each box features a full-size bottle of small-batch craft gin, often from lesser-known or exclusive distillers. This curation is the main draw for me, and I've found some new favorites this way.”

Helpful Report

Posted 9 months ago

Hi Peter. We're so happy to hear that we could introduce you to some new distillers, it's always our goal to highlight smaller or lesser-known distillers that we believe deserve the spotlight so we're glad to hear that this is working! We hope you enjoy your next box, and hopefully you can find a new favourite soon. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“Nice selection of extras. Fast delivery and well packaged. Thank you”

Helpful Report

Posted 9 months ago

Hi Elizabeth, we're happy to hear this! Hopefully you're looking forward to your next box, I can guarantee that it will contain a wonderful selection of snacks and drinks. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“I tried the rum club as you have a cheap first time offer. I've cancelled because I can't afford the full price. But we are enjoying the box. Only problem was you sent the wrong sheet with how to make the cocktails. It had different rum and mixers on it. Which is a shame but we just guessed measurements. Lovely rum and my husband was excited to get a gift in the post.”

Helpful Report

Posted 9 months ago

Hi Alex. We're glad to hear that you're enjoying the Rum box you have received despite the confusion surrounding the contents of the box. What you have received is the Welcome box which contains a variety of items from different previous boxes to create a fun and new experience that you can enjoy. Whilst some of the contents may be referring to alternative items that you have not received, we can guarantee that if you substitute them with the wonderful Rum you have received it will be just as good! Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“we have only been a member for a short while but the gin and accessories are great, long may it continue.”

Helpful Report

Posted 9 months ago

Hi Steve. Welcome to the Club! We hope that you'll continue to enjoy your Gin boxes with us for the foreseeable future, hopefully they're just as good as the ones you have gotten the chance to try. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“Very happy with my taster pack Thankyou .”

Helpful Report

Posted 9 months ago

Hi Jane, we're delighted to hear that you have enjoyed your taster box! We hope that if you get the chance to try another box it will be just as good an experience. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“September's box is so lovely, mixers without sweeteners..yes! Delicious snacks too. Looking forward to the next one.”

Helpful Report

Posted 10 months ago

Hi Jock, we're glad to hear that we hit the mark this month! We'll be sure to pass along your feedback regarding the mixers and snacks so that hopefully we can continue this winning streak. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“Oh wow ! Just returned to craft club and what an amazing box this one is ! Love it love it love it ! Also bonus if the rum of the month it’s a superb collection of mixers and goodies / thank you CGC you are amazing xx”

Helpful Report

Posted 10 months ago

Hi Tracey. Welcome back! We're glad to hear that your first boxes back were successes, we'll be sure to pass along this feedback so that we can continue this streak of making five star boxes and hopefully you can enjoy your next boxes just as much. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“A great bottle of rum I wouldn't have otherwise tried and a nice selection of snacks and other drinks too”

Helpful Report

Posted 10 months ago

Hi Maxwell. We're glad to hear that we were able to hit the mark with this box, hopefully we can introduce you to more Rums that are just as good as your last one! Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“It used to be amazing. Great magazine and great gins with super box contents and exceptional value for money. This is no longer the case the contents of the box are basic and unimpressive, despite the price increasing, and the magazine is awful. One struggles to locate the recipe for the cocktail of the month and the magazine has become very “generic”. It’s like the club is a victim of its own success. Certainly not got the feeling of an exclusive club like it used to have.”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you for sharing your feedback with us. We’re really sorry to hear that your recent experience hasn’t lived up to your expectations. You’re right that we had a price increase earlier this year in March, but we’ve also continued to increase the overall value of each box to make sure our members are still getting a truly special experience. If you’d like, please do get in touch with us at members@craftginclub.co.uk and we’ll be more than happy to provide you with a full breakdown of your box contents. Our gins continue to come from incredible distillers, and each box is carefully curated with pairings designed to complement that month’s gin (or rum), so it’s disappointing to hear that hasn’t come across for you. We always include a recipe card for the Cocktail of the Month in our magazine, so we’re very sorry if it’s been difficult to locate, we’ll take this on board as we never want that to be a frustrating experience. We really do appreciate your thoughts, as feedback like this helps us to keep improving. We’re proud of the gins and the community that make up Craft Gin Club, and we’ll keep working to deliver the unique and exciting experience our members deserve. Kind Regards, Yasmine Head of Customer Service

Posted 10 months ago

“Not received it yet.any idea when it will arrive .”

Helpful Report

Posted 10 months ago

Hi Gary, sorry to hear your order hasn’t arrived yet. Please drop us an email at members@craftginclub.co.uk with your order details and we’ll be happy to take a look and get this sorted for you. Kind Regards, Sophie Memberships Executive

Posted 10 months ago

“You can’t cancel online and the customer service is poor.”

Helpful Report

Posted 10 months ago

Hi There, We're so sorry to hear that you've had any issues canceling. Please do let me assure you that this isn't the intention we always want to make things easy for members so they are in control of their membership. We aim to respond to all emails within 48 hours so please do drop us an email at members@craftginclub.co.uk and we'll get back to you as soon as! Kind Regards, Yasmine Head of Customer Service

Posted 10 months ago

“A very professional group affording a mine of information and a comprehensive information Magazine We have learned a lot but decided it was not for us and will not pursue a membership at this time Many thanks for the samples and all the best for your venture”

Helpful Report

Posted 10 months ago

Hi Anthony. We're glad to hear that you enjoyed your time with us. Whilst we'll be sad to see you go we'd like to thank you for giving us a chance and enjoying your box! Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

“Absolutely terrible all right if you want to keep ordering it it’s terribly to get out of it . I tried to cancel it they took 10 pounds out to cancel it then took a further 47 pounds out for another box . Absolutely disgusting . Very expensive for what it is . I hope this review is shown”

Helpful Report

Posted 10 months ago

Hi Linda, We’re really sorry to hear about your experience and any frustration caused. We’d like to reassure you that it’s completely free to join Craft Gin Club and free to cancel your membership, we don’t charge a cancellation fee. It sounds like there may have been some confusion with the timing of your cancellation and the billing for your next box. We always charge members on the same date each month so that payment schedules are clear, but of course we’d never want you to be left with a box you don’t want. If you could drop us an email at members@craftginclub.co.uk, our team will be more than happy to look into your account directly and talk you through our simple returns process if needed. Kind Regards, Yasmine Head of Customer Service

Posted 10 months ago

“OK for a taster sample”

Helpful Report

Posted 10 months ago

Hi Angela. We're glad to hear that you enjoyed your taster box! Hopefully, if you get the chance to try another box from us you enjoy it just as much. Kind regards, Chaney Customer Service Team Member

Posted 9 months ago

The Curious Drinker is rated 4.7 based on 6,709 reviews