The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.93

4.9 Rating 2,730 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,730 reviews

Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 20 tensa barriers seven weeks ago, to enable social distancing at a museum. The person on the phone let me know that they were currently out of stock, but would be with us by early September. The payment was immediately processed by Workplace Depot, though we did not get a confirmation through until I chased it up multiple times. Eventually I was told that the invoice would be issued when the order was being fulfilled. I asked for updates on the order several weeks ago and was informed that the barriers would definitely be with us by the end of the second week of September at the latest. I again rang on Tuesday morning and was informed by the man who answered that he 'was looking at the boxes being ready to be collected' and that we should expect it on Wednesday (today). I rang on the Wednesday at 14.45 and spoke to the same man, who 'remembered my order' and said that the courier was out for delivery and would arrive before 6. At 5.30, having not had a delivery, I rang again, and the lady I spoke to told me that the shipment was 'delayed at sea!' As a museum that has to ensure the safety of its visitors, and who are opening again tomorrow for the first time in six months, we want to create a safe and welcoming environment. Workplace Depot made this very difficult for the museum and our visitors due to their rampant unprofessionalism. It is completely unacceptable behaviour top to bottom, from taking money immediately without issuing an invoice, to either lying or misinforming the customer when queried. I immediately cancelled our order and asked for an immediate refund.”

Helpful Report

Posted 5 years ago

“Needed the barrier next day but only the bottom frame arrived, no barriers. Emailed customer service and didn't get a response back”

Helpful Report

Posted 5 years ago

The Workplace Depot is rated 4.9 based on 2,730 reviews