The Workplace Depot Reviews

Name: The Workplace Depot
Address: Miller House, Moorbridge Road East, Bingham, Nottingham
Rating: 4.94

4.9 Rating 2,656 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

Metrics

Info

4.9

Based on 2,656 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel arrived on time, no damage, in perfect condition, happy after using same. P Morgan”

Helpful Report

Posted 1 year ago

Hi there! That's great to hear about your positive experience with us. Thank you for taking the time to leave a review, we really appreciate the feedback. Many thanks Becky

Posted 1 year ago

“I purchased an aluminium ladder and just like they said it arrived the next day after purchase online and in excellent condition. I am very pleased with the product and their service.”

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Posted 1 year ago

Hi there! Thank you for taking the time to write us this review. It's great to hear that you're happy with your experience with The Workplace depot. Many thanks Becky

Posted 1 year ago

“Excellent service, easy to order online and delivery was as stated. The price was right as well. The item ordered arrived well packaged. Thank you, especially as we'd been let down by a previous seller.”

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Posted 1 year ago

Hi there! Thank you for the 5 star rating and taking the time to write this review. We're happy to hear that you are pleased with your experience with us Many thanks Becky

Posted 1 year ago

“The Workplace Depot price for the stepladder I was looking for and speed of delivery was the reason it sealed the deal. Their communication is also first rate and quick which impressed me.”

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Posted 1 year ago

Hi there! Thank you for the 5 star rating and we really appreciate you taking the time to write a review. It's great to hear that you are happy with your experience with us. Many thanks Becky

Posted 1 year ago

“I find this a really difficult review to write, the products are first class and great value for money but there is a big if, if you can manage to get your hands on the product. I placed two orders both for next day delivery. The first order was not collected on the correct night and the courier tracking was abysmal, I finally did get the product and I was really pleased with the quality. Second order was sent via and different courier and that was collected on the right night for an overnight service. Sadly this meant my package was delivered overnight to a courier depot that was probably further away from my location than the Workplace Depot is. The best I could get from the delivery company was that they would redirect to the correct depot and deliver it tomorrow but added, if they could deliver it to the correct depot, so even the customer service rep was far from confident. By now I was passed caring and told them not to bother as I was going to cancel the order, which I did. So why fives stars, well to be honest I cannot see how I can give less, the products are very well built and great value for money. Every one I spoke to at Workplace Depot was exceptionally helpful whether contacted by phone or Email. They even issued a credit and sent me a copy of the credit note within and hour of me cancelling the second order. It is a really great company with great products and staff but is clearly struggling to find a courier that can match their abilities.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for taking the time to write your review. I know from the communications with myself and the team, the Courier process wasn't as smooth as we wanted it to be and it's disappointing when this taints the experience. That said, I am really pleased you are happy with the Customer Service provided by Becky, Emma and myself. We look forward to being able to support you again in the future. Kind Regards, Chrissy

Posted 1 year ago

“Workplace depot have worked extremely hard to make sure we got our products despite the incompetence of their courier. What an excellent company and fantastic customer service staff let down by their courier.”

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Posted 1 year ago

Hi Carol, Thank you for taking the time to review The Workplace Depot. I'm really pleased you are happy with the Customer Service provided by our team, despite the troubles experienced with the Couriers! We look forward to supporting you again in the future. Kind Regards, Chrissy

Posted 1 year ago

“Great Customer Service would use Workplace Depot again.”

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Posted 1 year ago

Good evening Eric, Thank you for your 5* review. I am pleased you are happy with the service you received from our Customer Care Team. We would be happy to assist you any time in the future. Kind Regards, Chrissy

Posted 1 year ago

“First class service and the best prices. Very quick”

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Posted 1 year ago

Hi Donald, I really appreciate you taking time to leave a review. I am very glad you are happy with our services and we look forward to helping you in the future. Thanks Layla.

Posted 1 year ago

“excellent customer service, despite having an issue with the product, the team helped within 30 minutes offering a solution, also i hadn't received the VAT invoice, i emailed the customer services department and within 10 minutes i had the invoice in my inbox! amazing service all round. we will definitely order from you again!”

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Posted 1 year ago

Hi Sadie, Thank you so much for taking the time to leave a lovely review! I am elated you are pleased with our services and look forward to any future business with you., have a fantastic weekend! Kind regards, Layla.

Posted 1 year ago

“My experience with this company was wonderful from start to finish. As I have a short retention disorder I need to be explained to quickly and quite a lot .This means I am often missing the most important information. A personal contact off this sort is especially important The lady quickly asked questions about my needs and understood quickly. Not many people have that ability. She is a great asset to any employer.”

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Posted 1 year ago

Hello Patricia, Thank you ever so much for taking the time to leave such a lovely review. It was a pleasure speaking with you and we look forward to any future business with you. Thanks Layla

Posted 1 year ago

“Excellent customer service in all aspects of dealing with The Workplace Depot and a very well drilled team. It is so refreshing to deal with an organisation that gets it right and recognises the needs of customers and does a brilliant job in fulfilling them. From my first enquiry I experienced super responsiveness and help and thereafter. Well done and thank you.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your wonderful feedback and comments! We're very pleased you're happy with our services and products. If you need anything else at all, please let us know :)

Posted 1 year ago

“I bought a pack of 10 small bins, package arrived with some damage to 3 bins. Reported it to the Customer service and they were excellent with their support and send over a replacement pack. Will use them again.”

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Posted 1 year ago

Hi, Thank you for your kind feedback! We are very happy you're pleased with our services. If you need anything else at all, please let us know. Kind regards.

Posted 1 year ago

“Brilliant service, Speedy response & Great aftercare, 5 *****. Thank you”

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Posted 1 year ago

Many thanks for your lovely review! It was a pleasure speaking with you and I look forward to any future business with yourselves. Kind regards, Layla.

Posted 1 year ago

“Found a Cleaners Cupboard that I wanted, ordered although out of stock until 4th August, very efficient service and helpful staff. I await delivery of the product.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for your kind feedback! We are very happy you're pleased with our services. Kind regards, Layla.

Posted 1 year ago

“Very helpful & efficient service, will hopeful use more in the future...”

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Posted 1 year ago

Hi Alan, thank you for taking the time to leave me a review. I'm pleased I was able to assist you with processing your order. If you need anything else at all, please drop me a call or email. Have a great day! Kind regards, Shantel.

Posted 1 year ago

“Workplace Depot website is easy to follow and products delivered next day as promised. Not the first order I’ve placed and won’t be the last.”

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Posted 1 year ago

Many thanks for your kind feedback we are very happy you're pleased with our services. Kind regards, Layla.

Posted 1 year ago

“Extremely quick response from Shantel thank you”

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Posted 1 year ago

Hi Sandie, thank you for your review - we're very happy you're pleased with our services and products! If you need anything else, please let us know! Kind regards, Shantel.

Posted 1 year ago

“I bought an electrician's ladder (I'm not an electrician) because I wanted something strong and lightweight. The product arrived in 10 days and is excellent. I'm very pleased with my purchase and the service received.”

Helpful Report

Posted 1 year ago

Many thanks for your kind feedback we are very happy the product meets your needs and look forward to any future business with you. Kind regards, Layla.

Posted 1 year ago

“Shantel gave perfect & very efficient service on my order today ! Many thanks once again”

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Posted 1 year ago

Hi David, thank you for your kind review - it's a pleasure as always! Speak soon :D Kind regards, Shantel.

Posted 1 year ago

“The portable barrier was exactly as described, delivered promptly and when I asked for a VAT invoice it arrived almost instantly with a lovely friendly response. What more could you ask for - a great company to deal with.”

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Posted 2 years ago

Hi there, thank you for your kind review! We're very pleased you're happy with our services! If you need anything else, please let me know and we will be more than happy to help! Kind regards, Shantel.

Posted 2 years ago

The Workplace Depot is rated 4.9 based on 2,656 reviews