Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 915 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 915 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 20th April 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality service with quick delivery. Terms and conditions were iterated as regards where goods were to be dropped off (curb side). I am happy will recommend co in future. Maynard”

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Posted 6 years ago

“Very easy to order and great prices. My only issue was the big time window for delivery, even on the day we were not given any indication of the approximate time of arrival.”

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Posted 6 years ago

“This company handled the order and delivery very professionally.The product is excellent .This is the second time I have used them.”

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Posted 6 years ago

“Ordered one bulk bag, and ran out so had to order another bulk, the first bag was very muddy stones, the second bag was a lot better, the second delivery was changed three times, do to the bad weather, but still happy with stone, and garden”

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Posted 6 years ago

“Easy website to find what I wanted. Friendly customer service to place my order. Delivery fast and efficient. Really pleased with purchase and service received.”

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Posted 6 years ago

“Great service! I love the gravel colour!!”

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Posted 6 years ago

Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“The stones ordered arrived on time and were good quality, however, I was disappointed to find that one or two shovel fulls of red pea gravel had been thrown onto the top of the white marble stones. This had been reported by our local driver and he offered us the chance to refuse delivery. In order to avoid any delay we decided to accept the delivery and separate the stones ourselves.”

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Posted 6 years ago

“I ordered a bulk bag of soil from this company. Order process was simple and the soil was delivered within a few days. Will use again.”

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Posted 6 years ago

“Quick and easy to order”

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Posted 6 years ago

we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You The Stone and Garden Company

Posted 6 years ago

“Good all round service with no problems at all. The stones look lovely in our garden”

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Posted 6 years ago

“The black ice stones are grey when dry and only go black when damp or wet.”

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Posted 6 years ago

“Everything was good. Product, delivery. Communication about delivery via email could be improved. Will definitely use again.”

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Posted 6 years ago

“Product supplied was available when placing the order and the quality was good.”

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Posted 6 years ago

“There service and product was excellent I had to wait longer than expected but that was because they were waiting for product to arrive from Spain, the only reason they did not get a 5 star is that I didn't get a phone call to tell me when my delivery was going to arrive (pm or am).”

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Posted 6 years ago

“Great product, fair price. Delivered on day they said they would.”

Stone & Garden Direct 4 star review on 16th August 2017

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Posted 6 years ago

Thank you Alex for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Lovely product and really terrific customer service. Very slight problem with their 3rd party delivery vendor hence 4 stars rather than 5. I would not hesitate to buy again from the Stone and Garden Company.”

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Posted 6 years ago

“Fast service, the gravel was good quality, as when you order on line, your not sure what you get, but I needn't have worried, as it was spot on”

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Posted 6 years ago

“Fast and efficient, I had trouble ordering on line and when I phoned up the lady was very helpful and ordered the gravel for me, she was charming and very professional,the gravel was good quality”

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Posted 6 years ago

“My order was for blue 40mm slate, and I chose Stone and Garden for their competitive price, availability, and delivery options. The slate was delivered "overnight" which I found a little confusing, but all became apparent when it arrived as promised, but by a local carrier. Obviously "overnight" meant it was trunked to a local depot. There was no problem in offloading by pallet truck, even though my road is on a slight incline, and was wheeled down my drive to where I wanted it. The slate was exactly as ordered, although it had not been pre-washed, but again that was easily resolved once it had been laid by hosing it down. I would definitely use this Company again, and have no hesitation in recommending them.”

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Posted 6 years ago

Thank you Dudley for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 6 years ago

“Delivery on time and price right”

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Posted 6 years ago

Stone & Garden Direct is rated 4.6 based on 915 reviews