The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.85

4.9 Rating 974 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 974 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

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The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily found website, easy to use and quick dispatch.”

Helpful Report

Posted 2 months ago

“Awesome website, everything was great and I appreciated the hand written note and the extra paper glasses put in my delivery. I gave them as a 'gift from a stranger" to a couple at the rave🤣 Only constructive criticism is to add dimensions of the glasses/products to the description. Cheers 🤙”

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Posted 5 months ago

“Jo, de még egyenlőre nem érkezett meg a termék.”

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Posted 6 months ago

“The storage compartment is very narrow and only fits a skinny roll, not a bad thing on its own however it is not long enough for a full big skin, I found 2/3 of a big skin to be the best size. Other than that the price is a bit steep but they are high quality. BTW The hand written note in the package made my day so thanks you.”

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Posted 10 months ago

“Glasses pretty get the expensive one is well worth it.”

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Posted 1 year ago

“Quick delivery, quality is decent for the price, diffraction glasses work well, also got a free pair of disposable ones with my order!”

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Posted 1 year ago

“Products were good quality and fast shipment 👍”

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Posted 1 year ago

“Excellent product well packed with bonus wrist band and fast delivery”

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Posted 1 year ago

“Helpful knowledge n keep their promise if immediate delivery”

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Posted 1 year ago

“Quality top products, nothing more to say! I personally asked fast delivery due to a birthday party, no problem with that, very satisfied of the customer care. Would easly shop in the future. Keep up the good work guys!! Rave till the end ;) Andrea”

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Posted 2 years ago

“Customer service is great but I haven't received my order yet... so can't review that.”

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Posted 2 years ago

Hi Charlotte, Thanks so much for your latest purchase and for leaving us some feedback. It looks like there was a delay with Royal Mail on this occasion, please accept our apologies. I'm pleased that this has now been resolved and we look forward to dealing with you again soon.

Posted 2 years ago

“Decent quick service.”

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Posted 2 years ago

Thank you so much!

Posted 2 years ago

“Good quality”

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Posted 4 years ago

“great customer service, quick reply to my question about postage, and it was fast postage as promised! good product, works well, people had lots of fun and the frames were sturdy enough that hopefully people will hold onto them. competitive price. The only downside was we were really disappointed with the amount of single use plastic that arrived. we ordered a large number of glasses and each individual pair came in its own plastic bag. and then they were grouped in more plastic bags. The glasses being individually wrapped seemed unnecessary for a product that is not made to last anyway. this unfortunately will be enough to stop us being a repeat customer I think.”

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Posted 4 years ago

Hi Ruby, Thank you very much for your purchase and for taking the time to leave us some feedback, we greatly appreciate your business and the opportunity to assist you. I really am happy that we were able to deliver you some of our paper frame diffraction glasses next day in time for your event. It is really awesome to hear that your audience had a fantastic time using them at your show! Most of our customers purchasing paper diffraction glasses will do so in small quantities. The standard wrapping option ensures that the glasses can fit in your pocket and stay in pristine condition until the time of use. We do appreciate that if you are handing them out in bulk that you will want to keep waste to a minimum, this is why we also offer an unwrapped and unfolded option. I will reach out to you via email directly so that you know how to order this product in the future. Regarding your comments about the glasses not being made to last, we absolutely disagree! The quality of our paper frame diffraction glasses is truly unrivaled, we use a thick cardboard stock and treat them to be water resistant so that they can be used again and again! Many thanks again for your purchase, we hope to deal with you again soon.

Posted 4 years ago

“Quick delivery. The Ultimate Kaleidoscope Glasses-Black look really good whilst wearing them, create good visuals and feel good quality. I would reccomend these!!!”

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Posted 4 years ago

“Good product, amazing leds on the goggles, only problem I am having is that there is no indication when the Powerbank is done charging....”

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Posted 5 years ago

“Fast shipping, little gifts and a handwritten note. Adds a more personal touch.”

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Posted 5 years ago

“Friendly service, looking out for the interest of the customer. Sorry for the misunderstanding, I have a habit of not reading the small grey text”

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Posted 5 years ago

“The glasses arrived in good time, with a couple of nice freebies and a nice little hand written note. The glasses themselves have a nice effect but unfortunately are of poor quality. The bridge of the nose isn't straight, and the arms are wonky. Shame really to pull something new out of the box like this.”

Helpful Report

Posted 5 years ago

Hi James, Thank you so much for your purchase, we really appreciate you choosing to shop with us. I'm really sorry to hear that your glasses arrived bent and I am wondering whether this may have occurred in the post as the rest of our current stock of this model are perfect. Our glasses are the highest quality on the market guaranteed and we will be happy to replace this pair for you so that you can experience them properly. We are reaching out to you now to offer a replacement and will review our shipping process for this model. Many thanks,

Posted 5 years ago

“The glasses are class, however the arm came slightly bent but I was able to fix it easily”

Helpful Report

Posted 5 years ago

Hi Piers, Thanks so much for your purchase and for taking the time to leave us some feedback. Really sorry to hear that your glasses arrived slightly bent, this shouldn't happen. We are happy to hear that you were able to fix them easily but please contact us if you have any further issues regarding this.

Posted 5 years ago

The Rave Cave is rated 4.9 based on 974 reviews