The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,220 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,220 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 7th May 2024

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd been looking for Skrip refills for some time so just finding them was amazing. Your website is easy to navigate and your prices and service are excellent”

Helpful Report

Posted 34 minutes ago

“Very efficient service. Pen part available in stock that other dealers didn't. Efficiently priced.”

Helpful Report

Posted 5 hours ago

“Pen came in pristine, well packed.”

Helpful Report

Posted 5 hours ago

“Excellent service and one of if not the cheapest”

Helpful Report

Posted 1 day ago

“Fantastic customer service! Even if you’re in the United States like I am, I wouldn’t hesitate to recommend Pen Company for fountain pens, inks, and statationery”

Helpful Report

Posted 1 day ago

“Selecting the items and choosing options was very easy. Prices are reasonable, and even though this was an overseas purchase, shipping costs and delivery time were reasonable.”

Helpful Report

Posted 3 days ago

“Great prices, reasonable shipping costs (even to the U.S.), outstanding service! My go-to for Diamine inks!”

Helpful Report

Posted 3 days ago

“Great price for my Kaweco pen and quick, free delivery!”

Helpful Report

Posted 3 days ago

“Thank you very much, finaly i can use it. Thank you for all the follow up.”

Helpful Report

Posted 3 days ago

“This was my first time ordering from The Pen Company and I have no complaints. I decided to purchase a my first set of Tombow's from them as they offered the best price and I liked the selection. Delivery was quick too. Im hoping to place another order with them soon.”

Helpful Report

Posted 4 days ago

“Quick delivery and had everything I wanted in stock!”

Helpful Report

Posted 4 days ago

“I ordered the Kaweco Art Sport and it arrived in a timely manner in perfect condition.”

Helpful Report

Posted 4 days ago

Author didn't leave any comments.

Helpful Report

Posted 5 days ago

“Great smooth writing pen.”

Helpful Report

Posted 6 days ago

“Delivered onto and in good condition to Australia with reasonable shipping price and excellent products. I love my new Diamine Inks!”

Helpful Report

Posted 6 days ago

“The Pen Company seem a genuine, down-to-earth, dependable British independent. Offering an extensive range of quality pens, with no gimmicks, promotions or discounts. Just straightforward excellent service. The pen I bought was a gift. It came engraved with the recipient's name, as requested, and was beautifully presented.”

Helpful Report

Posted 6 days ago

“My ink arrived very quickly and I am looking forward to using it!”

Helpful Report

Posted 1 week ago

“Ordered 3 packs of notebooks. They sent 2 (what they had left in stock) & posted the remaining pack not long after - free of charge. Excellent service”

Helpful Report

Posted 1 week ago

“Great products and excellent customer support.”

Helpful Report

Posted 1 week ago

“Great range of products and an excellent website. Super engraving is an extra delight! I ordered the wrong case - my mistake - but James knew it was probably the wrong one so he rang me up to check. All sorted and speedy delivery. My idea for a custom belt pouch works a treat! Thank you for your help James.”

Helpful Report

Posted 1 week ago

The Pen Company is rated 4.9 based on 8,220 reviews