The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.60

4.6 Rating 535 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

4.6

Based on 535 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was delivered next day brilliant service and delivery man was nice and pleasant would definitely recommend”

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Posted 5 years ago

“Cannot be more happy with both the service and product quality. Excellent.”

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Posted 5 years ago

“I found the staff very helpful first in identifying the product I was looking for, then taking the order over the phone and getting my purchase to me promptly. What more could I ask for?”

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Posted 5 years ago

“Excellent personal service. Although the rollator had to be ordered direct from the manufacturer it arrived within 3 working days. An extremely good quality of product supplied at a reasonable price.”

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Posted 5 years ago

“No screws were provided”

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Posted 5 years ago

Really sorry, but its impossible to know where you might fix this rail and therefore the manufacturer thinks its safer to send no screws instead of the wrong screws which could be dangerous. I understand your comments and apologize and hope the rest of our service was to your expectation. Thank you for your order

Posted 5 years ago

“Unfortunately the delivery driver delivered our product to the wrong address and did not leave a card through the door. Consequently a search commenced to try and track it down. However, Karen from Mobility Aids Centre was extremely helpful in getting resolved and even gave me a refund due to the inconvenience caused. The service provided was excellent.”

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Posted 5 years ago

“Item was easily found. Purchasing was simple and delivery excellent.”

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Posted 5 years ago

“Excellent does exactly what it's meant to.”

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Posted 5 years ago

“The delivery was speedy and the walker is performing well.”

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Posted 5 years ago

“excellent products very happy”

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Posted 5 years ago

“Crutches arrived safely on time the only problem was undoing the bubble wrap! There was so much of it even the refuse collector left it (I must admit I did put it in recycling instead of waste!)”

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Posted 5 years ago

“Very good variety of products and excellent quality. The products are far better than expected for their low prices. Would recommend their products to everyone. The staff are very polite and always keep you informed. They will always give you advice on which products will suit your needs but without any sales pressure.”

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Posted 5 years ago

“Good service, product very suitable for my requirement.”

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Posted 5 years ago

“I bought a rollator, it was exactly as stated in the description and the colour was better than expected. Delivery was quick and on time, the delivery agent was polite, friendly and helpful”

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Posted 5 years ago

“I have only received 1 of the 3 items ordered and it wasn't until I emailed that I even found out what the situation was. I would suggest either noting the items on the packing slip to at least acknowledge your customer is only getting part of an order, along with the future delivery date, or at least email your customer upon shipping an incomplete order to let them know. Also, I noted that even when I did receive the email response acknowledging the missing items the first line of the email stated - "Your order #xxxxxxx has been updated to: Complete". I can only hope I get the rest of my order without problems.”

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Posted 5 years ago

“Fantastic customer service. Great product and fast delivery. 5 star service!”

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Posted 5 years ago

“Computer details easy to navigate. Pleased with reacher.”

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Posted 5 years ago

“Service and product was fine. Delivery was poor. If you are using external delivery services you must make clear to them the type of customers you have. They need to have patience - not dash moments after ringing the bell. Then making an old person try and work out how and when to pick up. Very poor performance”

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Posted 5 years ago

“I bought a toilet surround for my 92-year-old mother. It replaced an old one which had cracked where you stand on it. That foot plate had been in two parts and I thought the new one, with only one part, would be stronger. However, it was wonky and did not sit flat on the floor. I have put a mat over it so Mum doesn't trip on it. Apart from that, it was easy to instal.”

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Posted 5 years ago

“the items i bought were just what i wanted at a fair price”

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Posted 5 years ago

The Mobility Aids Centre is rated 4.6 based on 535 reviews