The Medical Reviews

Name: The Medical
Rating: 4.82

4.8 Rating 454 Reviews

97 %

of reviewers recommend The Medical

Company Reviews

Metrics

4.8

Based on 454 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sessions are too short”

Helpful Report

Posted 2 years ago

“Would have been 5* except for technical glitch initially Booked online, received email confirmation then when I arrived for the appointment was not on the system Receptionist apologetic but then suggested it was partly my fault as I had not phoned to confirm - even though I had email confirmation”

Helpful Report

Posted 2 years ago

“Very pleasant..perhaps a little paranoid about the whole covid thing. A little expensive and excessive on charges for cancelled appointments.”

Helpful Report

Posted 2 years ago

“My practitioner Chris has helped me greatly after a back injury in the gym, allowing me to continue with my training. 100% worth the money to continue doing what you love without pain. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Very helpful and grateful to know the expert service is avail able when needed”

Helpful Report

Posted 2 years ago

“Joanne was very good, competent and professional . At the initial consultation she explained the treatment that would be required and the realistic expectations once the sessions were concluded. Administrator/Receptionist very competent and efficient. Although, I accept it was a difficult situation due to the pandemic having patients waiting outside the Practice in the middle of winter was not good customer care, especially if previous consultations over-ran”

Helpful Report

Posted 2 years ago

Hi David - thank you for the feedback - its really appreciated. We have tried our best to manage the weather and Covid restrictions in the best possibe way for our customers, but its not always easy. Sessions can occasionally over run as practitioners have more to do now to keep things clean and safe for us all. Your understanding is really appreciated.

Posted 2 years ago

“Facilities could be better/bigger.”

Helpful Report

Posted 2 years ago

“Good treatment. Didn't always receive the full 30 minutes.”

Helpful Report

Posted 2 years ago

“I have been suffering with a foot problem which is being treated by Jenny ,she and the staff at centre are sympathetic and knowledgeable.”

Helpful Report

Posted 2 years ago

The Medical is rated 4.8 based on 454 reviews