4.94 Rating 2,186 Reviews
99 %
of reviewers recommend THE MASTER LOCKSMITH
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
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Key worked fine but it was posted to wrong address! No 29 instead of 20. Luckily no 29 recognised and returned it to me.
Posted 1 month ago
I would of just liked a confirmation that they received my key
Posted 7 months ago
A helpful responsive and quick turnaround of my Land Rover key fob.I would not hesitate to use this service again
Posted 9 months ago
Good service, efficient and effective as my key is now working really well and my car has been promoted to a Range Rover! The silver covering on the key clearly states this, rather than just ‘Land Rover’ . I’m not sure about this really, as if I sell my Discovery Sport it may appear suspicious. Any feedback from The Master Locksmith welcome.
Posted 9 months ago
Received this morning, all good, thank you
Posted 9 months ago
Very professional and pretty fair turn around
Posted 11 months ago
Very pleased with keys - not so happy with Royal Mail who took 4 days to return a 'signed for' envelope with our keys back to us.
Posted 1 year ago
I have used the master locksmiths twice and both times they have been very helpful and a very speedy service. The only negative is that when I sent in my keyfob for a replacement case I assumed the key that is in the original case would be put in the new case, unfortunately the case is different from the original an so the key does not fit, which would mean if my keyfob were to fail I would not have the emergency key to hand.
Posted 1 year ago
Quick turnaround. Instructions for syncing were incorrect. In my case turn key to Pos.1 repeat 5 times quickly, remove key from ign. press and hold unlock button whilst pressing lock button 3 times. start engine, stop engine. test remote. hunky-dory. thanks
Posted 1 year ago
Hi Robert, many thanks for using our services. I just need to add that the instructions for the remote re-sync are tried, tested and correct. Glad you managed the sync in the end. Please also call us anytime if you have an issue as we offer full telephone support. Best wishes and thanks again for choosing us.
Posted 1 year ago
Fast and efficient! The only criticism is that the website is difficult, it’s not clear what steps are required to pay for and send off the key and communications could have been better but, they do what they say and fast, they don’t cost the earth either 👏
Posted 1 year ago
Very efficient and timely turnaround. Would recommend to others.
Posted 2 years ago
Excellent item and a great price, would recommend to anyone
Posted 2 years ago
Prompt return of fully functioning car fob. Great service!
Posted 2 years ago
Service very quick and efficient, couple of small issues with the key where it has not worked 100%, so will monitor over next week or so and if all ok I will send my second key for refurbishment. If small gremlins do not reoccur, and all goes well service is good value Cheers
Posted 2 years ago
Sorted out my Mercedes SLK key unfortunately it required a new circuit board but worked perfectly on receipt.
Posted 2 years ago
Key programming info didn’t work on your delivery note, I used an alternative from a Z4 user site so you may want to add them on your sheet, 3 different methods of which I had to do both my keys together, good key first followed by the second. Other than that it works so a thumbs up from me.
Posted 2 years ago
I'd loved to have given the service a 'Very Good' but the first new key wouldn't turn the ignition switch although it operated the doors & boot both manually & wirelessly plus it set & un-set the alarm system. I returned it (at my cost) & the second one works fine, so as I had to wait a further 5 days and pay a second postage charge, I can't give more than 'Good'. Pity!
Posted 3 years ago
Just a all-round good service . So good to have a company that actually communicates, you don't have to find out what's going on yourself
Posted 3 years ago
The order system is clear and the service is excellent.
Posted 3 years ago
Excellent quick service without any hitches. Very clear explanations on the repair process works.
Posted 3 years ago
THE MASTER LOCKSMITH is rated 4.94 based on 2,186 reviews