4.94 Rating 1,592 Reviews
99% of reviewers recommend THE MASTER LOCKSMITH

Write Your review

Tell us how THE MASTER LOCKSMITH made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Professional all round"
Posted 6 months ago
Hi Tom

What do you mean by no package received ? .. you must send your key in to us for repair as stated on the website.
Have you sent your key in for repair? We are still waiting for it so we can carry out our services.

Posted 6 months ago
"Key worked. So grateful thank you"
Posted 6 months ago
"First class service."
Posted 6 months ago
"Sent on Tuesday back on Thursday all working o k . Very good service ."
Posted 6 months ago
"Excellent service. Super quick turn around time, pleasantly surprised at how efficient these guys were."
Posted 6 months ago
"Quality service! Needed a new battery in the diamond key for my e46 - and these guys delivered it perfectly! I did watch the videos on YouTube to open the key, insert a new one and solder it back together but couldn’t be bothered with the hassle so went to the pros!"
Posted 6 months ago
"Amazing service"
Posted 6 months ago
"Brilliant, I'm really impressed! We posted our faulty key card on the Tuesday afternoon and we had it back working perfectly on the Friday. Such good value too. It would have been nice to get an email confirming it had been fixed and posted back, but when I enquired about it they were really friendly and helpful so all good :-)"
Posted 6 months ago
"Excellent and fast service, They were able to change the circuit board on my water damaged BMW key And now it’s working perfectly."
Posted 6 months ago
"Excellent service. sent my freelander 2 key to have new rechargeable battery fitted. ( new battery has to be soldered in-Thank-you Landrover!) sent it by registered post to The Master Locksmith and received an email from them to say they had sorted the key and were sending it back by registered post. Very quick service and the key works again. £26.99 very well spent. I will have no hesitation in sending my other key to them when that battery stars playing up. A big Thank-you to all at The Master Locksmith!"
Posted 6 months ago
"Brilliant service. My Saab key wound up in the washing machine somehow and, not surprisingly, didn't work afterwards. Sent it off to The Master Locksmith and got it back within three days completely refurbished (now effectively brand new) and back to working as it should. Saved the best part of £100 against a dealer replacement in the process! Use these guys with confidence."
Posted 6 months ago
"First class service, ordered my key fob repair on line, posted on Friday, received the repaired key back by following Wednesday. Working perfectly now after not being able to lock and unlock my car."
Posted 6 months ago
"Have two keys for Saab 93 both of which were worn and not operating the alarm or central locking.Told that it it would cost around £200 per key for new keys by an independent Saab specialist.Saw Master Locksmith on Google search and used them.Posted one key on Monday and had it repaired and back with me today,Thursday.key fully working at a cost of £50 including having a new skeleton door key cut.As I type this review I am packaging the second key to send to them.exellent service at a fraction of the price I originally thought it would cost"
Posted 6 months ago
"Problem with megane key card solved super quick! Delighted with service and would definitely use The Master Locksmith again!!"
Posted 6 months ago
"Excellent service. Remote control key fob now fully working At a great price"
Posted 6 months ago
"Excellent service. Posted and returned fixed in two days!"
Posted 6 months ago
"Fantastic service"
Posted 6 months ago
"Awesome service. Turned it around in a day and key worked like new, all for twenty quid. What's not to like!?"
Posted 6 months ago
"I was so pleased that I wrote back straight away to say thank you - but the email was returned. So I am pleased with this opportunity to thank you for a very efficient, and high quality service which did the job at a small fraction of what I may have had to pay elsewhere. Keep up the good work. Tim"
Posted 6 months ago
"In a word, Excellent. I posted my broken key on Monday and it was fixed and back with me on Wednesday. My key didn't work at all plus one if the buttons was broken, the key was repaired, new buttons, new battery and a new case all for under £30.00, fantastic. My spare key has a broken button too so I shall be sending that one off tomorrow. Very very highly recommend. Thankyou."
Posted 6 months ago
THE MASTER LOCKSMITH is rated 4.94 based on 1,592 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support