The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.92

4.9 Rating 2,134 Reviews

98 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The care they take with the packaging is exceptional. Anyone receiving Brownies as a gift would be very impressed. The cost of products includes postage so no hidden surprises at the end of the ordering process. Delivery is super fast and the Brownies are made with a lot of love and care so the quality is exceptional.”

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Posted 2 years ago

Thank you for a fantastic review ☺️

Posted 2 years ago

“They are delicious but very rich and more like fudge than brownies. It doesn't say how long they will keep.”

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Posted 2 years ago

Helen I’m glad you liked them. It does says on the box the best before and on the ingredients list at the bottom how to store them.

Posted 2 years ago

“Logistics & packaging 1st Class I didnt taste as much fruit flavour as expected in the raspberry ones. The texture seemed too crumbly; I took small bites to savour as it is a treat They tasted more sugary than I remember. Taste buds change as we age, but dark bitter chocolate and tangy fruit still appeal Appreciate these are moving targets for chefs in mass production. When they are good they are actually incredible because it's hard to get right. Bit like wine; some people will follow a vintage because it rocked their socks off in a way words cannot explain - facial muscles get the last word :-)”

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Posted 2 years ago

Thank you Ian for a nice review ☺️ Sorry you found one a bit crumbly. I can assure you none are massed produced all made in single batches.

Posted 2 years ago

“I sent them as a gift & the feedback I got was “yummy”. I was kept up to date with delivery schedule.”

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Posted 2 years ago

Thank you Jo for a 5 star ⭐️ review ☺️

Posted 2 years ago

“Bought these as a gift. Delivery was made on the day requested and email updates were good. The brownies themselves were nice, but not as soft and sticky as homemade.”

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Posted 2 years ago

Thank you sally for a nice review.

Posted 2 years ago

“The website was easy to navigate, there was lots of choice. I was kept informed of the issues that were affecting delivery because of the postal strikes/Christmas rush, etc. Despite these issues, my order arrived as scheduled and my sister absolutely loved her Christmas present :) There was lots of information that came with the brownies about their different flavours, ingredients and storage instructions, etc which was really useful. (The only reason I gave 4 not 5 stars was because the lid of the box was slightly bent/crushed when it arrived, which was a shame because it was ordered as a Christmas present.)”

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Posted 3 years ago

Thank you for a lovely review Liz. Sorry about the slightly damaged box. Thank you for taking the time to leave a very kind message ☺️

Posted 3 years ago

“The best brownies ever. But the ones I collected were not as good as the ones bought from the events the company attend. Excellent customer service and very friendly people.”

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Posted 3 years ago

Thank you for the kind review Hilary, sorry to hear you didn’t enjoy the ones you collected 😢

Posted 3 years ago

“Bought these for a friend - she said they were incredible! Unfortunately they were delayed by a day but DPD kept in contact/kept me updated so can't complain there!”

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Posted 3 years ago

Olivia thank you for the great review. Sorry about the dpd delay 😊

Posted 3 years ago

“These were a gift & were really enjoyed. The ordering process was straight forward & I was kept up to date on delivery throughout which was really reassuring given they were a gift.”

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Posted 3 years ago

Jennifer thank you for a fantastic review ☺️

Posted 3 years ago

“The brownies were Amazing but dpd crushed the box .”

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Posted 3 years ago

Susie thank you for the review. So pleased you enjoyed the brownies and again we are so very sorry about the damaged box caused by dpd.

Posted 3 years ago

“Gift for my fiance for his birthday 🎂 he really enjoyed them 😊 thank you”

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Posted 3 years ago

Thank you Kim for a great review ☺️

Posted 3 years ago

“Bought a variety of different flavours and have to say they all tasted amazing!!”

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Posted 3 years ago

Kirsty thank you for a lovely review 😊

Posted 3 years ago

“Great brownies, well received and look amazing”

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Posted 3 years ago

Thank you for a great review Fiona ☺️

Posted 3 years ago

““After a long & rubbish week, what a perfect treat. We thought we’d be good and share one but immediately went back to share another!””

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Posted 3 years ago

Love this Phillipa thank you for the great review 😃

Posted 3 years ago

“Ordered the vegan box. Very nice but not as gooey and delicious as the normal range. Really enjoyed the orange ones though.”

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Posted 3 years ago

Wendy thank you for the review. Sorry to hear you didn’t enjoy them as much as the normal ones. Glad you liked our new orange one.

Posted 3 years ago

“This was a gift to friends and the selection was much enjoyed by them, thank you.”

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Posted 4 years ago

Tom & Pat thank you for the order and lovely review ☺️

Posted 4 years ago

“The brownies and blondies were really nice, really gooey when put in the microwave for 20-30 seconds! My only point for improvement would be if different flavours could be wrapped separately as some of the strong flavours, such as mint, were transferred onto other flavours, affecting the taste.”

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Posted 4 years ago

Emily thank you for leaving a kind review. We love the brownies and Blondies warmed up as well 😃. Thank you for the note about possibly wrapping the stronger flavours separately this is something we will look into.

Posted 4 years ago

“Sent as gifts to my team for Christmas. They were thrilled. Very good selection, very good communication. Not cheap but worth it (and tasty)”

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Posted 4 years ago

Thanks very much Peter, glad the team enjoyed them!

Posted 4 years ago

“Well packaged, speedy delivery”

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Posted 4 years ago

Thanks Sarah, really glad you liked the packaging!

Posted 4 years ago

“Got them for a birthday present he said they was very nice”

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Posted 4 years ago

Thanks for the lovely review Dorothy!

Posted 4 years ago

The Homemade Brownie Company is rated 4.9 based on 2,134 reviews