The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,181 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a couple of times from them beautiful products but to my experience as a customer I have send them a couple of emails needing help with my tracking number but unfortunately nobody ever answers back to me so this why am give them 3 stars instead of 5 stars”

Helpful Report

“Good for uncommon fountain pens in UK, expensive for more common fountain pens. Reliable, timely deliveries. No engraving/personalisation options.”

Helpful Report

“Disappointing, parcel arrived with sticky pink substance on the box, which is also on the invoice, appears to be food?!? Won't be able to use the presentation box”

Helpful Report

Hi Nicola I'm sorry to hear you are disappointed with your purchase. Lamy ship these pens in shipping cartons which they wrap a pink elastic band around. These quite often perish and traces stick to the shipping carton, it is not food. The presentation box is the black box that we send with the pen. If you return the package to us we will refund you. Hamilton Pens

“I STARTED OFF RATING 5 STARS BUT AS THIS IS NOW THE 4TH REVIEW I HAVE BEEN ASKED TO COMPLETE FOR THIS COMPANY THE PLEASURE IS BEGINNING TO FADE”

Helpful Report

Our apologies Andrew, I think there may well have been an issue with the system somewhere the last couple of days. You should not have been sent an invitation again. We will unsubscribe you manually from all future updates if you have not or the system has not done so already.

“Was sent pencil instead of the pen I ordered. However replacement item sent immediately with registered mail pre paid envelope for incorrect item - resolved swiftly”

Helpful Report

Hi Karen, Thank you for your feedback. We apologise for the error made initially but I'm pleased we were able to rectify it swiftly. Many Thanks, Alex

The Hamilton Pen Company is rated 4.9 based on 3,181 reviews