The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.85

4.9 Rating 4,738 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 4,738 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service item delivered on time”

Helpful Report

Posted 10 months ago

Hi Barry, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 10 months ago

“Ordered a set of Cobra irons and footjoy golf shoes, both arrived promptly. Got no complaints. Will definitely be using them again.”

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Posted 10 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 10 months ago

“Quality shoes and a jacket were acquired at a good price. The fit is perfect for me and feels really good. The only problem was the delivery by DPD which took over a week which was a pity. I'm sure Royal Mail would have been quicker and probably cheaper.”

Helpful Report

Posted 10 months ago

Hi Steve, we're glad to hear that you're pleased with the quality and fit of the shoes and jacket you purchased at a good price. It's disappointing to hear about the delay in delivery by DPD, and we apologize for any inconvenience caused. We appreciate your feedback regarding the delivery service and will take it into consideration for future improvements. If you have any further questions or concerns, please feel free to let us know. We're here to assist you!

Posted 10 months ago

“Bought foot joy shirt perfect fit xl and nice price 👍and delivered very quickly”

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Posted 11 months ago

Hi William, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 11 months ago

“Cup holder for a motor caddy does exactly what it says on the tin prompt delivery no complaints”

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Posted 11 months ago

Hi Karl, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 11 months ago

“Brilliant website, very easy to navigate and a very speedy delivery.”

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Posted 11 months ago

Hi Aileen, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 11 months ago

“Everything arrived in order. Shame about your delivery company, who dumped the package in the porch and claimed that I’d signed for it!”

Helpful Report

Posted 11 months ago

Hi John, thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the delivery company's mishandling of your package. We take such matters seriously and will address this with our delivery partner to ensure it doesn't happen again in the future. We appreciate your feedback and value your business. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing The Golf Shop Online, and we hope to have the opportunity to serve you better in your future orders.

Posted 11 months ago

“Had problems setting it up, but your guys on the chat shop were very good.”

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Posted 11 months ago

Hi Roger, we apologize for the difficulties you experienced during the setup process, but we're glad to hear that our customer support team was helpful and provided excellent assistance through the chat. We strive to provide reliable support to our customers, and your satisfaction is important to us. We appreciate your support and look forward to serving you again in the future.

Posted 11 months ago

“Great product, great price, delivery as expected.”

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Posted 11 months ago

Hi Simon, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 11 months ago

“The price was only competitive because I got a 5% introductory offer. I could have got the shoes at the same price from American Golf. Didn't get much notice of how the order was progressing for a few days, but then when the order was finally organised I was kept fully informed. The loyalty points are a good incentive, but I will continue to compare with other sites”

Helpful Report

Posted 1 year ago

Hi Anthony, thank you for your feedback. We are sorry to hear that you did not find our pricing competitive without the introductory offer. We constantly strive to offer competitive pricing and regularly check our prices against our competitors. We apologize for any delay in updating you on the progress of your order. We will work to improve our communication in this area. We will continue to work hard to earn your business. If you have any further concerns or feedback, please do not hesitate to contact us.

Posted 1 year ago

“Very pleased with the service and delivery and item I got!”

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Posted 1 year ago

Hi , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Delivered on time and bag exactly as described. Will use again.”

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Posted 1 year ago

Paul, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Placed my order which was competitively priced it was delivered quickly and when it arrived it was exactly as described would definitely order again”

Helpful Report

Posted 1 year ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good service, quick and clear to order and delivery time ok.”

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Posted 1 year ago

Hi Robert, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good shirts, good service, first ones a bit small but successful exchanged. Thanks”

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Posted 1 year ago

Hi, glad to hear that you had a good experience with the shirts and the service provided by the company, even though the first one was a bit small. It's great to know that they were able to successfully exchange it for you. Thank you for sharing your feedback.

Posted 1 year ago

“Always a first class service a large range of products at a quality price. Will most definitely use again.”

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Posted 1 year ago

Hi John, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Return process was easy and it all arrived very quickly”

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Posted 1 year ago

Hi Alan, it's great to hear that the return process was easy and that everything arrived quickly. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 1 year ago

“Didn't know it was self-assembly! Fortunately, I was able to put it together...”

Helpful Report

Posted 1 year ago

Hi, thank you for your feedback. We apologize for any confusion regarding the assembly of your product. We strive to provide clear and concise information on our website and product descriptions, and we will take your feedback into consideration to improve our services. Please let us know if there is anything else we can assist you with in the future.

Posted 1 year ago

“Excellent service golf shoes arrived quicker than exspected, so really pleased with that. And a good price, this is not the first time I’ve used The Golf Shop Online but I’ve always been well satisfied.”

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Posted 1 year ago

Hi Mr I , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good offer on golf jacket.Delivery arrived earlier than expected.Would have given 5 stars but jacket a bit crumpled. Waiting for creases to come out”

Helpful Report

Posted 1 year ago

Hi James, we're glad to hear that you were able to take advantage of our good offer on the golf jacket and that your delivery arrived earlier than expected. We apologize for the inconvenience caused by the crumpled jacket and appreciate your patience as the creases come out. Thank you for choosing us and we hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 4,738 reviews