The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.85

4.9 Rating 4,793 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 4,793 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 24th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service golf shoes arrived quicker than exspected, so really pleased with that. And a good price, this is not the first time I’ve used The Golf Shop Online but I’ve always been well satisfied.”

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Posted 1 year ago

Hi Mr I , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good offer on golf jacket.Delivery arrived earlier than expected.Would have given 5 stars but jacket a bit crumpled. Waiting for creases to come out”

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Posted 1 year ago

Hi James, we're glad to hear that you were able to take advantage of our good offer on the golf jacket and that your delivery arrived earlier than expected. We apologize for the inconvenience caused by the crumpled jacket and appreciate your patience as the creases come out. Thank you for choosing us and we hope to have the opportunity to serve you again at TGSO.

Posted 1 year ago

“Ordered the items and delivery was excellent.”

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Posted 1 year ago

Hi Des, Thank you for taking the time to leave us a review. We're glad to hear that you had an excellent delivery experience with your order. However, we would love to know if there was anything we could have done better to earn a 5 out of 5 rating from you. We value your feedback and want to ensure that we're providing the best possible service to our customers. Please don't hesitate to contact us if you have any concerns or suggestions. Thank you for choosing us for your purchase, and we look forward to serving you again in the future.

Posted 1 year ago

“Found a good quality Cobra bag that was lightweight and had multiple storage compartments for my stuff. Arrived within expected time and please with the product.”

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Posted 1 year ago

Hi Dean, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Always pleased with the items I have purchased. Value for money and always arrive when expected.”

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Posted 1 year ago

Hi , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Fantastic turnaround time, however the item came in the box which was the actual box of the item. Not a plain cardboard box to hide the item. It was a gift and unfortunately the recipient of the gift took delivery. A shame but not the end of the world. I would definitely use this company again so just a warning to others.”

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Posted 1 year ago

“Sorry can't comment til after Christmas as bought a golf club for our daughter for Christmas.”

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Posted 1 year ago

Hi, thank you for the rating, it's much appreciated. Have a merry Christmas ahead and we look forward to serving you again at TGSO.

Posted 1 year ago

“Delivery made on time packaging in good order. Prompt ordering easy to use on line service will use again.”

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Posted 1 year ago

Hi , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“happy with service”

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Posted 1 year ago

Hi Derek, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Order process and delivery very good !”

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Posted 1 year ago

Hi Terence, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Impressive, quick service. Let down by the delivery company, the package was left on the front doorstep in full view of the street with rain imminent. Fortunately, we found it before any harm was done.”

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Posted 1 year ago

Hi Brian, thank you for taking the time to review our company, it's much appreciated. Hope you enjoy your golf this season.

Posted 1 year ago

“Product delivered quickly as specified at a price below RRP.”

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Posted 1 year ago

Hi John, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Very pleased with the golf club, delivery was very slow, DHL info was misleading ! but got here in the end.”

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Posted 1 year ago

Hi Peter, thank you for your review and really appreciate your comments. We work hard in making sure orders leave us as quickly as possible and our goal is always to get products to our customers as soon as. We hope to see you back at TGSO soon.

Posted 1 year ago

“Easy to use goods arrived on time”

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Posted 1 year ago

Hi Eileen, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Very good response by the staff at golf shop online on a faulty item in which they managed to sort me a replacement”

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Posted 1 year ago

Hi , so glad that we were able to help you with the replacement. However, we’re sorry to hear that the item you had was not up to standards.. Thank you for your feedback and we hope to get the opportunity to serve you again soon at TGSO.

Posted 1 year ago

“Excellent service fast delivery”

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Posted 1 year ago

Hi , we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good value for money great products”

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Posted 1 year ago

Hi Bill, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“I can’t write a review because I have not received the items ordered”

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Posted 1 year ago

HI Thank you for your review, we have now amended our review time scale. Im glad to see your order arrived in the time frame of 3-7 working days. Kind Regards The Golf Shop Online

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi Celia, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Easy ,quick and garments fit good delivery prompt service”

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Posted 1 year ago

Hi Anthony, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 4,793 reviews