The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,803 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual from The golf shop online”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for your feedback. We're pleased to hear you're happy with our service. Hope you enjoy your golf this season.

Posted 1 year ago

“Great polo shirt, stylish comfortable and easy to clean”

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Posted 1 year ago

Hi James, thank you for your review. We're glad to hear you're happy with the polo shirt. Hope you enjoy your golf this season.

Posted 1 year ago

“Extremely impressed with service and very fast delivery”

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Posted 1 year ago

Hi Victor, thank you for your great feedback. We're pleased to hear that you were impressed with our service and delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Very quick and easy to use on their website, the order was sent out earlier than I had anticipated due to the bank Holiday weekend. Much appreciated thank you. Will use your site again and would recommend you to my friends.”

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Posted 1 year ago

Hi Malcolm, thank you for your kind words. We're delighted to hear that your order was processed quicker than expected. We look forward to serving you again in the future and appreciate your recommendation to friends. We hope to see you again at TGSO.

Posted 1 year ago

“The FJ white polo ladies top was very nice. Good fit, long enough. Nice material. Very happy.”

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Posted 1 year ago

Hi Janet, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 1 year ago

“............”

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Posted 1 year ago

Hi Steven, thank you for your feedback. If you need anything further, don't hesitate to reach out. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service. Item as described. Arrived on time.”

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Posted 1 year ago

Hi, thank you for your feedback. We're glad to hear the item arrived as expected and on time. We hope to see you again at TGSO.

Posted 1 year ago

“Great product, fast delivery”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear you're happy with the product and delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Found a great shirt for a really good price, and the delivery by royal mail was super quick, delivered in three days and it was a Bank holiday.”

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Posted 1 year ago

Hi Paul, thank you for your review. We're glad you found a great shirt at a good price and that the delivery was so quick, even over a Bank holiday. We hope to see you again at TGSO.

Posted 1 year ago

“Just ordered new gloves. Good range and arrived on time. All good.”

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Posted 1 year ago

Hi Steve, thank you for your review. We're pleased to hear your gloves arrived on time and met your expectations. We hope to see you again at TGSO.

Posted 1 year ago

“Exceptional service from Ben.... highly recommended.”

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Posted 1 year ago

Hi Stuart, thank you for your feedback. We're glad Ben could assist you so well. We hope to see you again at TGSO.

Posted 1 year ago

“Made two order one on Sunday one on Monday the Monday order has arrived the Sunday order still not even dispatched this day and age terrible customer service if Amazon can deliver same day a smallish online business that relies on sales should be able dispatch in less than a week unacceptable”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for your feedback, and we're sorry to hear you're disappointed. Your order includes a putter that we needed to source directly from TaylorMade. While we do keep a large amount of stock, some specialist items are ordered in from the manufacturer, which can slightly extend the dispatch time. However, we are still within the quoted delivery window of 3–7 working days, and your order should leave us in the next few days. We understand delays can be frustrating and really appreciate your patience. If you have any questions or need further help, please don’t hesitate to get in touch. Best regards, The Golf Shop Online Team

Posted 1 year ago

“Great selection of golf gear at really good prices. Delivered quickly.”

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Posted 1 year ago

Hi Callum, thank you for your feedback. We're pleased to hear that you enjoyed our selection and service. We hope to see you again at TGSO.

Posted 1 year ago

“Delighted with my purchases from The Golf Shop online. Waterproof jacket and FJshoes perfect. Great fit, great quality, fabulous prices. Did take a week to deliver , otherwise great.”

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Posted 1 year ago

Hi Maureen, thank you for your feedback. We're delighted to hear that you're happy with your waterproof jacket and FJ shoes. We do our best to ensure speedy delivery, and we appreciate your patience. We hope to see you again at TGSO.

Posted 1 year ago

“Website easy to navigate,good prices and great products with swift delivery 👍🏼”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for your feedback. We're glad to hear you found the website easy to navigate, and that you're happy with the prices, products, and swift delivery. We hope to see you again at TGSO.

Posted 1 year ago

“Goods arrived as requested and on time. Great service”

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Posted 1 year ago

Hi John, thank you for your feedback. We're pleased to hear that your goods arrived as requested and on time. We hope to see you again at TGSO.

Posted 1 year ago

“Offered discount voucher while shopping, then not allowed to use at checkout for multiple item purchases. Then a day or so after my order I received a promotional offer of four for three boxes of balls, which is what I had just ordered.”

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Posted 1 year ago

Thank you for your review. Our system will only allow one voucher code to be used at a time, and this cannot be used in conjunction with multi-buy offers. If you feel the voucher had a bigger reduction than the multi-buy price you received, please do let us know and we would be happy to amend this for you.

Posted 1 year ago

“Ordered a replacement battery for my golf trolley,arrived earlier than expected and nicely charged. Very happy with my purchase.”

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Posted 1 year ago

Hi Gerhard, thank you for your feedback. We're glad to hear your replacement battery arrived earlier than expected and that you're happy with your purchase. We hope to see you again at TGSO.

Posted 1 year ago

“Excellent service and gift vouchers easy to use.”

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Posted 1 year ago

Hi, thank you for your feedback. We're pleased to hear you found our gift vouchers easy to use. We hope to see you again at TGSO.

Posted 1 year ago

“Very pleased with the service quick and reliable been shopping there for quite a few years never had a problem thank you”

Helpful Report

Posted 1 year ago

Hi, thank you for your kind feedback. We're glad to hear you've been satisfied with our service over the years. We look forward to serving you again at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 9,803 reviews