The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 8,529 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 8,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 9th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - free postage, fast even though I ordered it on a bank holiday weekend, good communication. Better than the experience I had at”

Helpful Report

Posted 9 months ago

Hi Stephen, thank you for your feedback. We're glad to hear you had a positive experience with us, especially during the bank holiday weekend. We hope to see you again at TGSO.

Posted 9 months ago

“Loved the polo shirt good quality easy to order and quick delivery. 10 out of 10 for service.”

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Posted 9 months ago

Hi Neil, thank you for your feedback. We're delighted to hear you're pleased with the polo shirt and our service. We hope to see you again at TGSO.

Posted 9 months ago

“Great range of products, and my order was delivered to me promptly and within the time specified. I've used this company in the past and will continue to do so.”

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Posted 9 months ago

Hi, thank you for your feedback. We're glad to hear you were satisfied with the delivery and the range of products. We look forward to serving you again at TGSO.

Posted 9 months ago

“Ordered 13 new grips… only 11 were delivered. It is not difficult to count to 13… bag was already split open too Still waiting for the other two to be delivered. Absolute joke…”

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Posted 9 months ago

Hi, Thank you for your feedback, and we're very sorry for the error with your order. This was simply human error, and not the level of service we aim to provide. As mentioned on the phone, the missing grips were sent out to you today, and they should arrive very shortly. Thanks again for your patience, and we appreciate you bringing this to our attention. Many thanks Julia

Posted 9 months ago

“Ordered,then picked up my callaway bag,2 days later,from Matalan.Simple. There is another online golf retailer that I ordered some golf shoes from....still waiting 7 weeks later... Stick to the tried and tested. I will use Golf online again.”

Helpful Report

Posted 9 months ago

Hi Scott, thank you for your feedback. We're pleased to hear that the process was simple and that you're happy with the service. We understand the frustration of delays, and we're glad we could provide a smoother experience. Thank you for choosing us, and we look forward to serving you again at TGSO.

Posted 9 months ago

“Lovely product and speedy delivery. Will use again. Thank you.”

Helpful Report

Posted 9 months ago

Hi Penny, thank you for your kind words. We're glad you liked the product and were happy with the delivery. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 9 months ago

“Great choice, great price and brilliant delivery of a quality product.”

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Posted 9 months ago

Hi Alan, thank you for your feedback. We're pleased you were happy with the choice, price, and delivery of your product. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 9 months ago

“I ordered golf shoes which arrived on time and were perfect. Just what I wanted. Many thanks.”

Helpful Report

Posted 9 months ago

Hi James, thank you for your feedback. We're glad the golf shoes arrived on time and are just what you wanted. Thank you for choosing us, and we hope to see you again at TGSO.

Posted 9 months ago

“My order was processed and sent quickly, this company is so easy to deal with and able to sort out any issues should they arise. Products were spot on and fitted well, can have no complaints at all! Brilliant!! Top marks for a great service!”

Helpful Report

Posted 9 months ago

Hi, thank you for the kind words. We're glad everything went smoothly with your order and that the items fitted well. Great to know you'd rate our service so highly. Hope you enjoy your golf this season.

Posted 9 months ago

“Bag arrived as stated and is just what I needed. Great service at a great price.”

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Posted 9 months ago

Hi Chris, thank you for your feedback. We're pleased the bag was just what you needed and that you were happy with the service and price. Hope you enjoy your golf this season.

Posted 9 months ago

“Ordered my net online which was very easy, the goods were dispatched quickly and delivered bang on the date I was given.”

The Golf Shop Online 5 star review on 9th May 2025

Helpful Report

Posted 9 months ago

Hi Kevin, thank you for your feedback. We're pleased to hear the ordering process was easy and the delivery arrived right on schedule. Hope you enjoy your golf this season.

Posted 9 months ago

“Fantastic service, made a nice change. Top marks for all concerned especially Dan.”

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Posted 9 months ago

Hi Alan, thank you for your kind words. We're glad you had a great experience and that Dan stood out for you. Top marks like yours really mean a lot. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 9 months ago

“Best price I could see for what I was looking at was on this website so placed an order, was kept up to date with delivery times and order arrived when expected. Would recommend .”

Helpful Report

Posted 9 months ago

Hi, thank you for your feedback. We're pleased you found the best price with us and that your order arrived on time with clear updates. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 9 months ago

“Great price for my required product..Order delivered very quickly. Great service.”

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Posted 9 months ago

Hi Simon, thank you for your feedback. We're glad you were happy with the price and delivery speed. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 9 months ago

“Very easy and efficient service from start to finish. I purchased a gift card for my brother's birthday, I was notified every step of the way regarding delivery and order progress. Would not hesitate to use this company again.”

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Posted 9 months ago

Hi Kevin, thank you for your review. We're pleased to hear you had a smooth experience with us, and we’re glad your brother’s birthday gift was a success. Thank you for choosing us, and we hope to see you again at TGSO!

Posted 9 months ago

“Everything is as expected with the item. The golf shop has gone above and beyond with their service and i will be sure to purchase from here again. 5 star, thank you”

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Posted 9 months ago

Hi Tom, thank you for your kind words. We're pleased the item met your expectations and that our service stood out. We hope to see you again at TGSO.

Posted 9 months ago

“Great service”

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Posted 9 months ago

Hi Gordon, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 9 months ago

“Very pleased with the goods that I received thank you”

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Posted 9 months ago

Hi Ron, thank you for your feedback. We're glad to hear you're very pleased with your order. Hope you enjoy your golf this season.

Posted 9 months ago

“Great service as usual. Great value. Thanks .”

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Posted 9 months ago

Hi Lynn, thank you for your kind words. We're glad you continue to be happy with the service and value of the items. Thank you for your feedback and we hope to see you again at TGSO.

Posted 9 months ago

“Great service with good prices 👍”

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Posted 9 months ago

Hi Andy, thank you for your feedback. We're pleased you were happy with the service and pricing. Hope you enjoy your golf this season.

Posted 9 months ago

The Golf Shop Online is rated 4.9 based on 8,529 reviews