The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.87

4.9 Rating 10,585 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 10,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 4th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 days late so far.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your patience. We’re currently on the 4th working day for your delivery. Unfortunately, the recent bank holiday has caused slight delays with the couriers. The good news is that your order is now out for delivery today and should be with you very soon. We really appreciate your understanding, and please let us know if there’s anything else we can help with.

Posted 6 months ago

“I haven’t received the bloody thing yet!!”

Helpful Report

Posted 6 months ago

Hi Roger, Thank you for your review, I have just checked your tracking, and I can see that Royal Mail attempted delivery on the 4th, unfortunately, you were not in to take delivery of this. Royal Mail should hopefully attempt delivery again for you. If you have any issues, please do contact us and we will be happy to help further. Many Thanks

Posted 6 months ago

“Very good service”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re pleased you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“FJ long sleeved polo ordered and delivered by Royal Mail before the projected delivery date. Excellent service.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re really pleased your FootJoy polo arrived ahead of schedule and that you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Excellent service”

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Posted 6 months ago

Hi, thank you for your review. We’re pleased you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“I needed a new grip for a classic Ping Anser putter that I had recently purchased. A new equivalent Ping grip was advertised on the Golf Shop Online website and it was easy to place the order and pay for the delivery. A few days later my new grip arrived in perfect condition and delivered as arranged. Great customer service from The Golf Shop Online, highly recommended.”

Helpful Report

Posted 6 months ago

Hi Philip, thank you for your review. We’re really pleased your new Ping grip arrived in perfect condition and that you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Excellent pair of shoes,so comfortable”

Helpful Report

Posted 6 months ago

Hi Russell, thank you for your review. We’re really pleased you’re happy with your new shoes and find them so comfortable. Wishing you a good season of golf ahead.

Posted 6 months ago

“Product as advertised and promptly and efficiently delivered.”

Helpful Report

Posted 6 months ago

Hi Michael, thank you for your review. We’re pleased the product arrived as advertised and that you were happy with the prompt and efficient delivery. Wishing you a good season of golf ahead.

Posted 6 months ago

“The whole process was good thanks. Ordering was easy, arrived quickly and very happy with my purchase”

Helpful Report

Posted 6 months ago

Hi Robert, thank you for your review. We’re really pleased you found the ordering process easy, the delivery quick, and that you’re happy with your purchase. Wishing you a good season of golf ahead.

Posted 6 months ago

“Amazing! Easy to order & next day delivery. My son will so happy when he gets them for his birthday”

Helpful Report

Posted 6 months ago

Hi Nicola, thank you for your review. We’re really pleased you found the ordering easy and the next-day delivery quick. We hope your son enjoys his birthday gift. Wishing you a good season of golf ahead.

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

Hi David, thank you for your review. We’re pleased you were happy with the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Ordered a new bag and it was delivered in two days. First class service as always.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re really pleased you were happy with the bag and the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Really quick and easy and I was happy with the price offered”

Helpful Report

Posted 6 months ago

Hi Mathew, thank you for your review. We’re pleased you found the process quick and easy, and that you were happy with the price. Wishing you a good season of golf ahead.

Posted 6 months ago

“Delivery very prompt, would use again”

Helpful Report

Posted 6 months ago

Hi Gregg, thank you for your review. We’re pleased you were happy with the prompt delivery and the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Product arrived promptly & to advised schedule. Excellent, secure packaging. Club was exactly as advertised & expected. Thank you!”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re really pleased the club arrived as expected and that you were happy with the secure packaging and service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Good service and on time. The only disappointment I have , is with the 3xl ping jumper size , its a bit tight and the ping badge is so small on the back, even i had a job to find it .So if anyone orders a polo shirt or jumper, go one size more.”

Helpful Report

Posted 6 months ago

Thank you for your review—we’re really pleased to hear you were happy with the service and delivery. We’re sorry to hear the fit of the 3XL Ping jumper wasn’t quite as expected. Sizing can sometimes vary between styles, and we appreciate you highlighting this as it’s really helpful for other customers when choosing the right size. Your suggestion to consider going up a size is valuable insight. We also note your comments about the logo size and understand this may not have met your expectations in terms of visibility. Thank you again for your feedback, and we hope to assist you again in the future.

Posted 6 months ago

“Great service. Quick delivery and a very happy grandson when he received the Wilson half set. Would definitely use The Golf Shop Online again.”

Helpful Report

Posted 6 months ago

Hi, thank you for your review. We’re really pleased your grandson is happy with his Wilson half set and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 6 months ago

“Great service, fast delivery. Great price. The bag is fantastic, great quality and lots of pocket space. Great colour too”

Helpful Report

Posted 6 months ago

Hi Gareth, thank you for your review. We’re really pleased you were happy with the bag, its quality, features, and the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Excellent service good quality goods price excellent”

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Posted 6 months ago

Hi Paul, thank you for your review. We’re really pleased you were happy with the quality of the goods and the service received. Wishing you a good season of golf ahead.

Posted 6 months ago

“Easy to view stock and place order. Good prices. Well packaged for transit (would have rated higher if had not used plastic bag) and delivered as promised (I had paid extra for next day).”

Helpful Report

Posted 6 months ago

Thank you for your review and for your kind comments about our pricing, stock visibility, and packaging—we really appreciate it. Regarding the delivery, as the order was placed after 3pm, it fell outside our same-day dispatch window. This means the expected next-day delivery would have been scheduled for Wednesday, which aligns with the timeframe your order was delivered in. We’re glad to hear it arrived as promised. We also appreciate your feedback about the packaging and will take this on board as we continue to review our materials and sustainability efforts. Thanks again for your support, and we hope to serve you again soon.

Posted 6 months ago

The Golf Shop Online is rated 4.9 based on 10,585 reviews