The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 9,828 Reviews

97 %

of reviewers recommend The Golf Shop Online

4.9

Based on 9,828 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 14th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service provided. Easy and quick ordering process and great customer service. Had an issus with lost delivery, the Golf shop online supplied immediate replacement. Definitely 5 star”

Helpful Report

Posted 8 months ago

Hi Andrew, thank you for your kind words. We're really pleased to hear that our team could quickly resolve the delivery issue and that you were happy with the service received. Thank you for your feedback and we hope to see you again at TGSO.

Posted 8 months ago

“Please don' t print my names”

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Posted 8 months ago

Hi, thank you for taking the time to rate us, it's much appreciated. Hope you enjoy your golf this season.

Posted 8 months ago

“The price was the cheapest online for Sunderland waterproofs. Delivered next day, a Saturday morning, free delivery. Better than expected. Have used before and will use again.”

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Posted 8 months ago

Hi Gary, thank you for your feedback. We’re pleased you were happy with the price, next-day delivery, and your overall experience. Wishing you a good season of golf ahead.

Posted 8 months ago

“This is my “go to” Company for clothing . Although I’ve had to stop playing they sell a great range of products and some really excellent offers. I’ve known James for many years and always get great service”

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Posted 8 months ago

Hi Ronald, thank you for your feedback. We’re pleased you’re happy with our range, offers, and the service you receive from James. Hope you enjoy your golf this season.

Posted 8 months ago

“Really good price and service , delivery was very timley”

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Posted 8 months ago

Hi David, thank you for your feedback. We’re pleased you were happy with the price, service, and timely delivery. Wishing you a good season of golf ahead.

Posted 8 months ago

“The gloves arrived quickly and just what I wanted”

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Posted 8 months ago

Hi Louise, thank you for your feedback. We’re pleased the gloves arrived quickly and were exactly what you wanted. Hope you enjoy your golf this season.

Posted 8 months ago

“Lovely product and really prompt delivery.”

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Posted 8 months ago

Hi Lynn, thank you for your feedback. We’re pleased you’re happy with the product and the speedy delivery. Wishing you a good season of golf ahead.

Posted 8 months ago

“Golf bag not delivered. Driver made out no access to property. He did not arrive here! My property is open driveway with access to front porch. Unfortunately TGSO get the bad rap.”

Helpful Report

Posted 8 months ago

Hi Brian We’re really sorry to hear about the delivery issue. That’s not the service we expect from our courier partners. We’ve arranged for another golf bag to be sent out with DPD, and it will be with you tomorrow. Thank you for your patience, and we apologise again for the inconvenience caused. Kind regards, Julia The Golf Shop Online Team

Posted 8 months ago

“Good value and quick delivery”

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Posted 8 months ago

Hi Paul, thank you for your feedback. We’re pleased you found good value and quick delivery with your order. Wishing you a good season of golf ahead.

Posted 8 months ago

“prompt delivery. and when the delivery company had a hiccup I was kept informed. It was only a day late”

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Posted 8 months ago

Hi Judi, thank you for your feedback. We’re glad you were kept informed and that your delivery arrived shortly after—happy to hear it was still prompt. We hope to see you again at TGSO.

Posted 8 months ago

“Great service, quick delivery. Emailed to say what time it was due ti be delivered bang on time. Definitely will order again from you.”

Helpful Report

Posted 8 months ago

Hi Alison, thank you for your feedback. We’re pleased you found our service quick and reliable, and that the delivery timing worked perfectly. Wishing you a good season of golf ahead.

Posted 8 months ago

“Great fast service and a good price.”

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Posted 8 months ago

Hi, thank you for your feedback. We’re glad you’re happy with the fast service and the price. We hope to see you again at TGSO.

Posted 8 months ago

“Fast efficient service, good value”

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Posted 8 months ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 8 months ago

“Swift service, great price and quality item. I would use again”

Helpful Report

Posted 8 months ago

Hi, thank you for your feedback. We’re pleased you were happy with the swift service, price, and quality of your item. Hope you enjoy your golf this season.

Posted 8 months ago

“I placed my order and received it the following day excellent service I would recommend this company”

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Posted 8 months ago

Hi Geoffrey, thank you for your feedback. We’re pleased you were happy with the fast delivery and service. We hope to see you again at TGSO.

Posted 8 months ago

“Having boufht a GPS for £109.99, I decided to buy another as a gift. All other online vendors were higher price but even The Golf Shop Online had gone up to £129.99. I pulled the trigger as it was the best price and delivery was fine although nopt the next day that was stated but when I opened the package there was an offer for the exact same item at £109.99, a bit of a kick in the #### after diligently shopping around. Poor show commercially, maybe don't send promos out that include the item you've just overpaid for??”

Helpful Report

Posted 8 months ago

Hi, Thank you for your feedback, and we’re very sorry for the frustration this has caused. Prices can fluctuate across the website, but we completely understand how disappointing it is to see a lower price immediately after purchase. We will honour the £109.00 price and refund you the difference as soon as possible. We’ll also pass your feedback on regarding promotional offers, as we want to avoid this kind of confusion in the future. Thank you for bringing this to our attention, and we appreciate your understanding. Many thanks Julia The Golf Shop Online

Posted 8 months ago

“Very good, hassle-free order process and delivery”

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Posted 8 months ago

Hi Chris, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 8 months ago

“Good products (I got some Adidas trousers and a pair of FJ winter gloves) at a decent price.”

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Posted 8 months ago

Hi Colin, thank you for your review. We’re pleased you’re happy with your Adidas trousers and FJ winter gloves. Wishing you a good season of golf ahead.

Posted 8 months ago

“As advertised really happy with ProQuip Waterproof Jacket👍”

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Posted 8 months ago

Hi Glenn, thank you for your review. We’re pleased you’re happy with your ProQuip Waterproof Jacket. Thank you for your feedback and we hope to see you again at TGSO.

Posted 8 months ago

“Excellent and very helpful staff, ordered some ladies golf shoes and they arrived very quickly. Shoes are great and would use the company again”

Helpful Report

Posted 8 months ago

Hi, thank you for your review. We’re pleased you’re happy with the shoes, service, and speedy delivery. Hope you enjoy your golf this season.

Posted 8 months ago

The Golf Shop Online is rated 4.9 based on 9,828 reviews