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The Flash Centre Reviews

4.9 Rating 1,032 Reviews
97 %
of reviewers recommend The Flash Centre
4.9
Based on 1,032 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read The Flash Centre Reviews
It's always worrying when you order a small part for use in other equipment, specifically in this case a battery for a 14 year old DSLR Camera. There's always the risk that you end up ordering the incorrect item or not receiving the branded item that you ordered and wanted. I need't have concerned myself, the correct branded item was delivered promptly and I was kept informed of progress with the oncoming delivery -thanks
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Posted 1 year ago
Hi Lewis, Thank you for your fantastic 5-star review! We're delighted to hear that you received the item you needed promptly and that our communication kept you informed throughout the process. We truly appreciate your kind words and hope to serve you again in the future! Warm wishes, Team The Flash Centre
Posted 1 year ago
I received excellent advice prior to my purchase, the communication was great and the deliveries went prefectly. Very happy with my new photographic kit, would heartily recommend.
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Posted 1 year ago
Hi Timothy, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you received excellent advice and that your deliveries went perfectly. It's fantastic to know you're happy with your new photographic kit. We truly appreciate your recommendation and look forward to assisting you again! Best wishes, Team The Flash Centre
Posted 1 year ago
Excellent serice
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Posted 1 year ago
Hi Geraint, Thank you so much for your fantastic 5-star review! We're delighted to hear you had an excellent experience with our service. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! Warm regards, Team The Flash Centre
Posted 1 year ago
Ordering was very easy on line with TFC, if only they would use a better delivery company other than UPS the transaction would have been perfect, UPS did not deliver on the day promised I lost a days work due to this and had problems on several occasions with them so basically in future I won’t order in the future with companies who use UPS for deliveries, other than that I’d use TFC all day long.
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Posted 1 year ago
Hi Jackie, thank you so much for your 5-star review, we really appreciate you taking the time to leave your feedback. We're very sorry to hear you had some issues with your UPS delivery. I've had a little look into the tracking history and I can see we packed your item for shipping at 8.44am on the 17th, and that the parcel was delivered 12.09pm on the 19th. Whilst most of our deliveries do arrive next working day, it's not always the case unfortunately and the odd two day delivery is within the realms of "normal" for all couriers. We've tried a variety of couriers over the years including DPD, Parcelforce, TNT, DHL and others, and it's always the same, most arrive next day, but some take a little longer. It could unfortunately be that your local UPS depot or driver is not as efficient as others. A couple of things I would recommend if you know you have an urgent shoot. 1) If at all possible, if you can order before about 2pm, we can get your parcel sent same day, as opposed to the next morning. Unfortunately your order came in to late for this, so a few hours earlier and likely your parcel arrives a whole day earlier. 2) If at all possible, give yourself an extra day or two buffer for the delivery if you know you have a job lined up (I appreciate that might not always be possible!). 3) If you give us a call on 02078375649 when you place your order to let us know that it's especially urgent, we can look into the possible options for you to increase the likelihood of it arriving to your schedule. Special same day, AM, and weekend services are all things we can discuss to help you out! Thanks again, and have a great day! TFC
Posted 1 year ago
Really happy with my order. Great service from the flash centre. I'll definitely buy again from them. The kit is great my only issue is the length of the headers that come as standard.
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Posted 1 year ago
Hi Kieran, Thank you for your wonderful 5-star review! We're thrilled to hear that you're happy with your order and our service. We look forward to your next visit! Best wishes, Team The Flash Centre
Posted 1 year ago
A fast and efficient order and delivery
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Posted 1 year ago
Hi Stephen, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our order and delivery process to be fast and efficient. Your positive feedback truly encourages us to keep up the great work. We can't wait to serve you again in the future! Warm regards, Team The Flash Centre
Posted 1 year ago
Prompt efficient delivery by TFC.
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Posted 1 year ago
Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you experienced prompt and efficient delivery. Your satisfaction is our top priority, and we look forward to serving you again soon! Warm regards, Team The Flash Centre
Posted 1 year ago
Always a pleasure buying from the Flash Centre. Prices are reasonable, delivery is fast and communication is excellent.
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Posted 1 year ago
Hi Gbenga, Thank you for your amazing 5-star review! We're so glad to hear that you had a great experience with us. Your support means the world to us, and we can't wait to assist you again in the future! Warm regards, Team The Flash Centre
Posted 1 year ago
Always have a good stock of great products and customer service is second to none - and to cap it all the prices are excellent!!!!!
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Posted 1 year ago
Hi Steve, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you appreciate our great product selection and outstanding customer service. We're equally proud of our competitive prices, and your kind words motivate us to keep delivering the best experience possible. We look forward to welcoming you back soon! Best wishes, Team The Flash Centre
Posted 1 year ago
Quite a niche item which was in stock and delivered fast and for free. What more do you want?
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Posted 1 year ago
Hi John, Thank you for your fantastic 5-star review! We're thrilled to hear that you found exactly what you were looking for and that the delivery was fast and free. Your satisfaction is our priority, and we can't wait to assist you again in the future! Best wishes, Team The Flash Centre
Posted 1 year ago
Exactly what I ordered delivered on time and well packaged...also at a very fair price.
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Posted 1 year ago
Hi Colin, Thank you for your fantastic 5-star review! We're delighted that you received exactly what you ordered in a timely manner and well packaged. Your feedback on our pricing is also greatly appreciated, and we look forward to serving you again in the future! Best wishes, Team The Flash Centre
Posted 1 year ago
Always a brilliant and effective service from the Flash Centre who have supplied me with mainly Elinchrom equipment since 1985.
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Posted 1 year ago
Hi Simon, Thank you for your amazing 5-star review! We're thrilled to hear that you've been satisfied with our service and Elinchrom equipment since 1985. Your loyalty over the years means the world to us, and we look forward to continuing to support your needs at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Great delivery and great customer service
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Posted 1 year ago
Hi Francisco, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced great delivery and customer service. Your kind words mean a lot to us, and we look forward to helping you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Well packaged fast delivery, would certainly use again.
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Posted 1 year ago
Hi Nigel, Thank you so much for your lovely 5-star review! We're thrilled to hear that you were pleased with our packaging and fast delivery. Your support means a great deal to us, and we can't wait to assist you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Fast delivery
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Posted 1 year ago
Hi Lenka, Thank you for your fantastic 5-star review! We're so glad to hear that you experienced fast delivery. Your feedback is much appreciated and motivates us to continue providing excellent service. We look forward to serving you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
The light I purhcased was a at a very good price and there was quick delivery. I also asked several questions about other products (one of which I purchased and one I didn't) and the responses to these were very quick - it's good to have someone who knows about what their company is selling able to provide information and advice.
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Posted 1 year ago
Hi Neil, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices good and appreciated the quick delivery. It's great to know that our team was able to assist you promptly with your queries. We pride ourselves on providing knowledgeable service, and your feedback really motivates us to keep it up. We look forward to serving you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Staff very helpful
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Posted 1 year ago
Hi Philip, Thank you for your wonderful 5-star review! We’re delighted to hear that our staff was very helpful during your visit. Your feedback means a lot to us and motivates our team to continue delivering excellent service. We look forward to seeing you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Great experience
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Posted 1 year ago
Hi Khalifa, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to welcoming you back to The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Great support from Kevin from your Birmingham branch
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Posted 1 year ago
Hi Eddie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Kev provided you with great support at our Birmingham branch. Our team is dedicated to ensuring that our customers have the best experience possible, and your feedback truly motivates us. We'll make sure to pass this feedback on to him as i'm sure he will appreciate it! Thanks for your support and look forward to welcoming you back to The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
Very efficient
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Posted 1 year ago
Hi Jeff, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service very efficient. We truly appreciate your support and look forward to assisting you again at The Flash Centre! Best wishes, The Flash Centre Team
Posted 1 year ago
The Flash Centre is rated 4.9 based on 1,032 reviews