The Fish Society Reviews

Name: The Fish Society
Address: Unit 13 Henley Business Park, Pirbright Road, Guildford, Unit 13 Henley Business Park, Pirbright Road, Guildford, Normandy
Rating: 4.62

4.6 Rating 25,268 Reviews

90 %

of reviewers recommend The Fish Society

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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford,
Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It doesn't really Overpriced minute portions and sadly the Soft Shell Crabs were just a bag of limbs and sludge”

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Posted 11 months ago

“Good communication and the order was well packaged. Thank you”

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Posted 11 months ago

“We’re never disappointed. I made an order for the weekend to have seafood barbecue. As soon as my husband saw the scallops, sardines and the massive prawns, he knew I’ve ordered again from The Fish Society. A family favourite. Thank you. Flawless ordering, flawless delivery, seafood fresher than fresh.”

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Posted 11 months ago

“I love making your recipes, please keep adding to them. All fish is excellent in quality and freshness..”

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Posted 11 months ago

“Your fish is really good,and your prices are good.i will be buying again”

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Posted 11 months ago

“Just to get the best out of the way, I'm delighted with the efficiency of the delivery process. In general I very much agree with the whole high quality frozen idea and this company has accomodated for this with remarkable efficacy. Best I've ever seen. Fully recyclable other than a few little plastic things whose contents vaporise? Brilliant, love the Japanese. The product choices have been, by and large, a success. The Wakame is restaurant quality worthy of Chelsea, the dusted squid is a time saving wonder of similar distinction. Many of these are indeed worthy of the subcription. There were just a few kinks however that did sour the overall experience as far as products go. The chiefest of all was that I came to this website initially to find decent sashimi for me to make at home. While the simple Maguro tuna has been the one with the least amount of misses, tuna is not what I came here to get. My personal favourite is salmon. And that, I'm sorry to say, has been an overwhelming miss almost every time I've gotten it. I only recall one order having a piece of salmon actually look like the pictures you put on its page defrosted. When I've gotten them, they've all been without the fatty streaks, a deep, unpalatable orange and even worse when tasted. This was so bad that for an order where I had asked for 7 of them, I had to throw the remaining 5 in the bin directly. Better there than anywhere near me. Quite disheartening and annoying. Perhaps someone would like to contact me to clarify, I'm open to the possibility that I was just mistaken. It seems hard to imagine that you'd sell it like that. I thought I was safe getting the saku block because it had been the coho that did it before but no, apparently I'm not safe with either of them. Which is a shame because that's main reason I came to you. So now that I'm done experimenting with other products, I'll be taking a step back from orders and will probably cancel the subscription. It's a good deal, but not worth it for me without this salmon. Other kinks are so small as to nearly be trivial, things like the wasabi brand presented in the picture does not seem the same as the wasabi you sent me, I wouldn't have gotten yutaka had I known. Pretty consistently mid and disappointing brand. And indeed it proved to be. Unworthy. However I am definitely grateful for you introducing me to the wonders of that fantastically efficient microwaveable rice brand from japan. Marvellous! I did get some more from somewhere else as this wasn't well priced on your website but thanks for that. The plain squid rings are unwieldy and annoying as they're encased in a ring of ice so I can't dust them directly. And when I put them in the frying pan as is it's an explosive nightmare and they're as rubbery as they are when I defrost them in water. The battered squid rings had way too much batter but once I got rid of the batter by submerging them in water and getting rid of it altogether their squid rings are ironically better, thinner and not rubbery. I appreciate you giving so much, but a lot of it seems to be the individual ice, which seems unnecessary. Perhaps it's just an instruction thing and I haven't understood what I'm supposed to do with it all. Either way, when I did remove them they were a rubbery mess. Also I did not expect the baby squid to be so big either, it says in the description you could fit a few in your hand. I suppose that's true if you have big hands like I do. Not sure if that's a complaint to be honest, just since I'm here and it seemed like another description inconsistency. I do apologise, this is a lot of complaining and it makes it sound like I hold your company in low esteem. I really don't, especially in terms of delivery process. And when your products hit, they hit up there with the best, no question about that. But some of these kinks are deal breakers for me. Particularly the wildly inconsistent salmon line, which as I mentioned has led to entire orders going to waste. I would be very happy to be proven wrong and shown so on all these matters, I certainly encourage you to do so since there's no doubt in my mind that you could. But anyway, I suppose that's enough. Thank you for this interesting experience, wishing you all the best for the future.”

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Posted 11 months ago

“Good solid packaging with fish still frozen when arrive.”

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Posted 11 months ago

“The prawns and the trout were excellent. They arrived on schedule, remaining frozen due to the lengths that the Fish Society had gone to, to ensure freshness. The communication was also excellent both before and since my purchase and the product delivery. I will in time be ordering more products fro The Fish Society, and would happily recommend them to anyone needing quality fish products, some of which are hard to get on the high street.”

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Posted 11 months ago

“Very efficient with delivery”

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Posted 11 months ago

“Very efficient administration - a pity this company if not in charge of a lot of public bodies…..”

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Posted 11 months ago

“Supplying very good hand dived Scallops.”

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Posted 11 months ago

“Good range of excellent products. Very good service.”

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Posted 11 months ago

“Fast delivery and great quality Fish that arrived in perfect condition.”

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Posted 11 months ago

“Fish still frozen when received - the fish we’ve eaten has been fresh and tasty”

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Posted 11 months ago

“Delivered good quality fish on time.”

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Posted 11 months ago

“Exceptional as always!”

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Posted 11 months ago

“Delivered early and provided great produce”

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Posted 11 months ago

“Great quality, well packed & labels clear to read. Just delicious fish”

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Posted 11 months ago

“Delivery time accurate so I know when my ingredients are getting delivered and great quality that I was able to make a great meal!”

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Posted 11 months ago

“The fish looks lovely will Start eating it soon as only me who likes fish very well packed thank you”

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Posted 11 months ago

The Fish Society is rated 4.6 based on 25,268 reviews