The Feather Factory Reviews

Name: The Feather Factory
Address: The Old Brushworks, Castle Hill, Axminster, Devon
Rating: 4.85

4.9 Rating 727 Reviews

98 %

of reviewers recommend The Feather Factory

Company Reviews

Metrics

Info

4.9

Based on 727 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07884006693

Location:

The Old Brushworks, Castle Hill, Axminster
Devon
EX13 5PY

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The Feather Factory 5 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick and efficient service; the feathers were of a very high quality. Will certainly be back again.”

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Posted 2 years ago

“I found The Feather Factory online and after looking through their selection on the website, which was great, I called and spoke with Gillian as I had a few questions regarding a small order I wished to place. She was exceptionally helpful. I placed the order which arrived very quickly and well packaged with a perfect selection of ostrich feathers!”

The Feather Factory 5 star review on 13th August 2021

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Posted 2 years ago

“Excellent and efficient service. My order was processed abs dispatched very quickly.”

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Posted 2 years ago

“HIGHLY RECOMMENDED 5****** ABSOLUTELY BEAUTIFUL BOA IM SO DELIGHTED AND DEFINITELY WILL BE BACK FOR MORE SO. MANY THANKS .”

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Posted 2 years ago

“Very good, reasonably priced products, excellent service and delivery..”

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Posted 2 years ago

“Excellent service! And next day delivery, highly recommend.”

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Posted 2 years ago

“Really please with the feathers I bought. They have made up beautifully. Superior quality exactly as the description said and fast delivery. Thank you Feather Factory”

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Posted 2 years ago

“The most amazing feathers, brilliant quality! Looked perfect added to my wedding dress. And thank you for such prompt delivery.”

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Posted 2 years ago

“We are using these as part of a wedding table centre piece. Just what we wanted. Quick delivery x”

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Posted 2 years ago

“Wonderful service. Well packaged items, with a speedy delivery.”

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Posted 2 years ago

“Excellent service day after brilliant”

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Posted 2 years ago

“I’ve just put my first order in, after my supplier not re stocking. I had ostrich feathers, by the metre and a Pom. Delivery was quick, and well packed. I will be going back! 🙂”

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Posted 2 years ago

“Super quick and efficient customer service! We had a quick order that was needed in a few days and it was shipped instantly and with us the next day!”

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Posted 3 years ago

“Have bought feathers and feather earrings from the Factory. Great products. Well priced and promptly delivered.”

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Posted 3 years ago

“Super service, quick and efficient. Samples were sent so I could get the exact colour match and the order process was easy and fast. The feathers are beautiful quality and the best price for the quality I have come across. Definitely be using again!”