The Curious Pancake Reviews

Name: The Curious Pancake
Address: 3 Olympia Way Hucknall Nottingham NG15 8HT, ,, Nottingham
Rating: 4.95

5.0 Rating 1,920 Reviews

99 %

of reviewers recommend The Curious Pancake

5.0

Based on 1,920 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Curious Pancake:

The Curious Pancake is home to a carefully curated collection of illustrated greeting cards, gifts and stationery created by our creative crowd of illustrators, artists and designers from the UK, the US and other parts of Planet Earth.

Visit Website

Phone:

0115 952 2632

Email:

hello@thecuriouspancake.co.uk

Location:

3 Olympia Way Hucknall Nottingham NG15 8HT, ,
Nottingham
NG15 8HT

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The Curious Pancake 5 star review on 4th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly Curious Pancake failed to deliver on time. Whilst I am aware that a global pandemic has caused disruptions to the postal service (and it may all be down to them), when I arranged a week in advance for a Father's Day card to be delivered and discovered it didn't arrive for a further 3 days after the date, I was pretty disappointed. I had cut it a bit fine when ordering a Birthday card a few weeks earlier, and that arrived a day late, so I was super organised about Father's Day, but sadly that did not work out.”

Helpful Report

Hi Mark, thanks for your feedback and sorry to hear that delivery fell short of the mark for you during lockdown. I know Royal Mail is still under huge strain with staff absences and extra work brought on by the pandemic and I endeavoured to clearly communicate this in our coronavirus updates and shipping info on the website. Sadly, some first class items are taking up to 5 working days to be delivered at the moment and it is a bit of a jackpot. Hoping you might give us another try again in the future, I really do ship orders out as quickly as I can (especially around key times like Father's Day) and I'm only sorry it hasn't seemed to help in this instance. Best wishes, Claire

The Curious Pancake is rated 5.0 based on 1,920 reviews