The Appliance Depot Reviews

Name: The Appliance Depot
Address: Countesthorpe Road, South Wigston
Rating: 4.63

4.6 Rating 1,311 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

Metrics

Info

4.6

Based on 1,311 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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The Appliance Depot 5 star review on 21st April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opened it up now to install. It is missing the glue (I presume tape) to install the extractor. I was told a number of times it is a new item so why are installation parts missing??? Of course while I'm trying to get the kitchen installed at 16:30 on christmas eve you are not answering the phones.”

Helpful Report

Posted 4 years ago

“Great helpful company until there is a problem then your passed around the office, I am still waiting for a call back 6 months later. In the end I bought parts and fixed the problem myself.”

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Posted 5 years ago

“Pleased with the dishwasher which arrived on the specified day but disappointed it was left at my door on a pallet as the courier refused to bring it into the kitchen, hence the low rating. I would rather pay more to have it brought into the house .”

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Posted 6 years ago

“I purchased a Best Hood BE MO 50SS extractor hood. I am very happy with appliance. However, I sent the card off to register the appliance for its guarantee to address an in Blackpool and royal mail returned it saying' addressee gone away'. Can anyone help as I am worried in case i have any problems in the future?”

Helpful Report

Posted 9 years ago

Hi Jane, thank-you very much for your feedback. Britannia Living Ltd. are the UK distributors of Best Hoods, and they manage all after-sales. If the address has changed from that stated on your paperwork, I recommend first contacting them by email on best@britannialiving.co.uk, or calling them via 0844 463 9705, and these should go straight to Best customer services who can advise you further. Hope this helps! If there's anything else at all we can help you with just let us know. Kind regards, The Appliance Depot.

Posted 9 years ago

The Appliance Depot is rated 4.6 based on 1,311 reviews