Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Apostille Service Reviews

4.8 Rating 1,529 Reviews

96 %

of reviewers recommend The Apostille Service

Company Reviews

4.8

Based on 1,529 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Apostille Service:

The Apostille Service is a professional document legalisation service in the UK. We have been arranging apostille certificates for our clients for over 20 years and have a vast knowledge of how to handle all UK document types for use in most countries around the world.

In addition to apostille certificates we also offer embassy attestation for many countries including but not limited to the UAE, Qatar, Egypt, China, Vietnam and many more.

We aim to offer the fastest UK apostille service available at the cheapest possible price. Our expertise ensures your document is processed as quickly as possible avoiding the pitfalls that can occur with inexperienced providers. We offer free advice prior to your application if you have any questions you need assistance with.

Write Your review

Tell us how The Apostille Service made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible experience, flight to catch tomorrow submitted documents by hand deliver and paid on 24th July yet the apostille and and uae attestation not done. waste of £700, and no response to resolve the problem after several calls. An error on their part but i will end up paying the price.”

“- quick service - accurate”

“I have used the Apostille Service a number of times now. In ordinary course they have always been exceptionally fast, friendly, helpful and efficient, but on a couple of occasions there has been real urgency and I have been stunned by just how supportive, proactive, friendly and effective they have been to me and my clients. To cap it all, their service seems cheap, considering the value of the service they provide. All businesses should be run this way !”

“Really fast tbh. One of my documents was wrong which they only noticed once it had been to the Foreign Office, which I think they could've told me when I first sent it because they knew the problem was a common one but other than that they were speedy and I called every day to check on its progress lol. Shoutout to Steven who literally saved my visa, my year abroad and therefore my degree - he is the best one there, pray you get him!!!”

“I would like to express my sincere gratitude for the excellent service and work that Lewis Downey have done. Before him I spoke to three different people and he was the only one to take some time to investigate and afterwords come back with a solution. I hope he receives a formal congratulations”

“I was very pleased with the service i had and yes as stated i got my papers ontime. Thank you for the help and kindness .My appostolised papers came in 5 days.”

“Called and spoke with Lewis and he couldn’t have been more helpful! Everything was sorted within the week and I had received them back! Thank you Lewis and the team.”

“Needed my marriage certificate translating and to have an apostille stamp quite urgently. Sent my documents and received the apostille and translation within a few working days. Extremely quick and trustworthy service. Currently waiting on another apostille on another document and will only go through this service if more are required in the future! 10/10!”

“This is the second time I have used Apostille Service and I am more than satisfied with them. Especially this time that my document came almost immediately. I definately recommend them.”

“I am happy with the service because the team continuously communicated with me to update me on the progress of my case. I received an efficient and excellent service. I highly recommend the company.”

“Great service very fast delivery Of imported documents. Done very professionally. Many thanks A . Hajdari”

“Was panicking as we live in Australia and needed 2 birth certificates ‘ Apostilled’ in less than 2 weeks. So relieved to find The Apostille Service who had a solution, kept us informed of progress and we received our completed documents within 9 days! Great customer service and great communication. Thankyou!”

“I paid to have a document attested / notarised by Apostille & unfortunately the service provided was not up to expectations. I paid for my service around June 7th, and as of today (19th June), all the company have done is send off for a document verification which they said might not come back until July, when I have an overseas job starting this summer & my new company need to start the visa application. No effort to chase up, quite happy to sit back & simply wait. I've gone with another company today who seem much more aware of my situation and need for a prompt service. Would not recommend Apostille if you need a proactive company to assist you.”

Thank you for your recent order to verify and legalise a document. Unfortunately, the verification of documents with universities can take several days or weeks to complete. There is no fast track on this service and we can only work as quickly as the university, which is beyond our control. I am sorry that the verification was taking longer than you expected and wish you success getting this completed with another service.

“Disappointing service, they translated a death certificate erroneously twice and ended up sending me a birth certificate with somebody else’s personal data in a third language! A full refund is the least I expect for a sub-standard service!”

Dear Christina We appreciate you taking the time to provide feedback regarding your recent experience with our translation service. We sincerely apologise for the disappointment and inconvenience caused by the errors in the translation of the death certificate. At The Apostille Service, we strive to deliver accurate and reliable translations to our valued customers. While the vast majority of our translations are error-free, we understand that human errors can occur, and we deeply regret that this was the case with your documents. We want to assure you that we take your feedback seriously and have thoroughly reviewed our internal processes to prevent such issues from happening again in the future. In light of the inconvenience caused, we are issuing a full refund for the service you received. This should show on your account shortly. Once again, we apologise for the mistakes made in your translation and any inconvenience it may have caused. I will be in further contact with you via email to resolve this.

“Absolutely superb service. Really lovely, helpful staff (I dealt with Chloe and Lewis mainly but everyone was really helpful). The service from me posting in the afternoon to receiving apostilled documents back was within 4 days on both occasions. Considering the FCO state 20 days as a guide for return of documents, this is quite amazing. I have already recommended The Apostille Service to my U.S. based wedding co-ordinator and fully recommend them to anyone requiring apostilles. You won't be disappointed!”

“I found out that I needed to get my documents apostilled very last minute. I spoke to Lewis on the chat explaining that my appointment at the consulate was in a week's time and asked if it was possible to get the documents apostilled and posted back in time. He told me that if I addressed the envelope to him he would do his absolute best to get them done in time. I posted them off straight away but the next day I found out I needed my marriage certificate apostilling too!! I posted it off with a note asking if they could work a miracle and also get this one back to me by the time of my appointment too. Lewis emailed me to say he had received my original certificates and that he had recognised my name on the marriage certificate and taken over the order. He assured me that all would be back to me in time for my appointment and I'm pleased to say everything was!! I can't recommend this service enough and I'm so grateful to Lewis for getting everything done so quickly. He really went above and beyond and I'm incredibly grateful.”

“I Drove 1 hour to collect my document from their address but when I went i was told that the document was delivered and that i had to wait 2 more days for it also had to miss my appointment because i did not have the document yet.”

Thank you for your review and valuable feedback. I have looked into your concerns and can see there was some confusion regarding your instructions regarding return delivery after several changes to the order. The notes on the order show the following: - the order was initially placed with the instruction to return using our next day UK courier service - you then emailed us to ask us to change the order to a collection on completion - you then later rang and reverted back to a next day courier as per the original order - you then rang on the afternoon of completion and asked if the order was ready. We confirmed it was ready not realising your intention was to now come and collect which was another amendment to the order. We had already booked the courier to collect and it was collected shortly afterwards. The document was dispatched yesterday and will be delivered today so will only be one day longer than you wanted, not two days. Hopefully this will allow enough time for you to make your appointment. We do try very hard to complete all orders as quickly as possible but ask clients to leave enough time for small delays during very busy periods as we can not give a guaranteed completion time. We are very sorry for any inconvenience caused and hope you make your appointment in good time.

“daffafas fadffs aff afsfs”

“It is the first time that I have used the service. I live in Peru and by regulatory requirements, in order to be a lecturer at a local university I had to apostille my graduate degrees obtained in the UK. I was worried at the beginning because thought that it was going to be a quite difficult and long process, but now that I got my degrees back very quickly, I am more than happy and impressed by your service.”

“Brilliant - helpful, knowledgeable and reliable.”

«
1
2
...
3
4
5
6
7
»

The Apostille Service is rated 4.8 based on 1,529 reviews