The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“After several years and frequent wearing the garments still look and feel very good. Love them”

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Posted 2 years ago

Hello, thank you for your review and of course your continued custom. We are so pleased you love our alpaca garments. Best wishes, team Alpaca.

Posted 2 years ago

“The gloves I ordered were lovely. They arrived on time and very nicely packed.”

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Posted 2 years ago

Thank you so much for the great 5 star rating and review. It means a lot to us, so thank you. Take care, Team Alpaca

Posted 2 years ago

“Perfect company for presents with plenty of ideas and possibilities for all ages”

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Posted 2 years ago

Hello Alexander, Many thanks for choosing us to do your Christmas gift buying. It is really great to hear from you and very much appreciated. THANK YOU! Team Alpaca

Posted 2 years ago

“Lovely small family firm with excellent customer service and a nice personal touch; they - a human! - were able to offer immediate and sensible advice about their products and sizing. It's nice that such companies exist and bigger ones could learn from them.”

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Posted 2 years ago

Hello It was truly a pleasure to read your review and it made us very proud. It is hugely appreciated, so thank you very much. All the best Team Alpaca

Posted 2 years ago

“I was pleased how quickly my items arrived and how well they were packed. The ice blue gloves at nearly £40 were ordered along with two other pairs of gloves at £9 99 each and to be quite honest I couldn’t tell where the price difference came in, they all seemed of the same quality but just a different pattern, I think I should just have bought three pairs of the cheaper gloves.”

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Posted 2 years ago

Hello Jane, Thank you for leaving us the review. Glad you were happy about how everything was packaged and our speedy service. Prices reflect content of alpaca and the workmanship. Thank you so much Team Alpaca

Posted 2 years ago

“Cannot fault this Company-Very fast delivery and good communication. All items nicely packaged and of great quality . Thanks 😀”

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Posted 2 years ago

This is amazing to hear, thank you so much!! All the best Team Alpaca

Posted 2 years ago

“Always prompt and polite service online and in shop”

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Posted 2 years ago

Thank you Marlene! Great to hear. Looking forward to seeing you soon, Team Alpaca

Posted 2 years ago

“Got socks for daughter utterly gorgeous welll satisfied 😌”

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Posted 2 years ago

Thanks Patricia, Lovely to read your review. Thank you so much!! We wish you and your daughter a Merry Christmas, from Team Alpaca

Posted 2 years ago

“Very quick delivery and very please with the beautiful soft gloves”

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Posted 2 years ago

“Delivery in good time”

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Posted 2 years ago

Hello, thank you for reviewing us and leaving 5 stars for your experience with us, so pleased you received your order in good time. Best wishes, Team Alpaca.

Posted 2 years ago

“Excellent customer service, nothing too much trouble, asked for extra photos of product and they sent them no problem. Didn’t hesitate to order - it arrived the next day in a lovely box ready to wrap. Amazing”

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Posted 2 years ago

Hi Tracy, thank you for this lovely review, it was a pleasure to help with the leather travel wallet, hope it was received at Christmas. Best wishes, Team Alpaca.

Posted 2 years ago

“This is a Christmas gift for my hubby so not opened as yet.... They have come beautifully wrapped.”

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Posted 2 years ago

Hi Wendy, Thank you for taking time to review your shopping experience with us, we hope your husband loves his new alpaca socks! Best wishes, Team Alpaca.

Posted 2 years ago

“Very prompt delivery and beautifully packed clothing”

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Posted 2 years ago

Hello, thank you for reviewing your experience shopping with us. We appreciate your time and 5 stars! Best wishes, Team Alpaca.

Posted 2 years ago

“perfectly efficient delivery and a nice website”

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Posted 2 years ago

Hi Jessica, it's lovely to get feedback about our website, so pleased you were happy with everything. Best wishes, Team Alpaca.

Posted 2 years ago

“Good quality Service, fast delivery and well protected from damage. I can not comment on fit as a gift, but if the apparent quality is anything to go by, I have no concerns.”

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Posted 2 years ago

Hi David, Thank you for this great review on your experience with us. Hopefully, the gift is a great fit. Thanks again and best wishes, Team Alpaca.

Posted 2 years ago

“The staff were incredibly helpful when handling my queries, the whole shopping experience was made easy. I will definitely be using Alpaca Clothing Company in the future”

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Posted 2 years ago

Hi Linda, thank you for reviewing your shopping experience with us, this was lovely to read! Thank you for your custom and for taking the time to review us too. Best wishes, Team Alpaca.

Posted 2 years ago

“Couldn’t fault them what so ever, dispatched immediately and were with me in the blink of an eye!! Presented so lovely in their little box, I’m sure the recipient will be very happy!!”

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Posted 2 years ago

Hi Rebecca, what a lovely review for us to read, this is the experience we aim to provide our customers! Thank you for both your custom and your time to review us. Best wishes, Team Alpaca.

Posted 2 years ago

“Excellent service very fast. Quality products, soft & comfortable to wear.”

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Posted 2 years ago

Hi Val, thank you for reviewing your shopping experience with us, we hope the alpaca headband and alpaca gloves were well received. Best wishes, Team Alpaca.

Posted 2 years ago

“Just what I was looking for others have not lasted long ,let’s hope this one is different”

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Posted 2 years ago

Thank you for your review. Sure our little alpaca bear will last for a very long time to come. Best wishes, Team Alpaca.

Posted 2 years ago

“Top quality product and first class service. A small hiccup with the courier (DPD), but Chantelle was super proactive in sorting the issue. Great buying experience. Thank you!”

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Posted 2 years ago

Hello, pleased Chantelle was able to resolve this quickly for you. Hope the alpaca jumper was well received for the birthday gift. Best wishes, Team Alpaca.

Posted 2 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews