The Alpaca Clothing Co Reviews

4.9 Rating 1,129 Reviews
98 %
of reviewers recommend The Alpaca Clothing Co
4.9
Based on 1,129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Alpaca Clothing Co Reviews
Delivered within 48 hours, well wrapped. Excellent Service
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Posted 1 year ago
We have a shop beside us in Fife Scotland and I bought my grandchildren them 2 yrs ago. Bought them again this year but unfortunately you don’t make from age 7 upwards so my oldest will not get a lot of wear out of this one.
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Posted 1 year ago
Alpaca clothing is good quality and unusual in design. Delivery was efficient and the prices are reasonable. I would certainly recommend this company.
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Posted 1 year ago
The socks are really good quality, I have bought them as Christmas gifts but may get myself some in the New Year. I was kept up to date with the progress of my order, even down to apologising for the post strike.Fantastic service.
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Posted 1 year ago
Very helpful. Prompt attention and dispatch.
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Posted 1 year ago
Efficient service all well packed. Love the quality of the alpaca products.
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Posted 1 year ago
Excellent product and Excellent service.
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Posted 1 year ago
Hello, Thank you so much for our 5 star review, we are thrilled to hear you are happy with both our service and the baby alpaca cardigan. Best wishes, Team Alpaca
Posted 1 year ago
The customer service was excellent. When ordering, I came across a problem on the website (no drop-down box to select slipper size.) The lady I spoke to was extremely helpful and very polite and cheerful. She really seemed to care that I was having trouble. Anyway, the problem was rectified a few days later and I went ahead with my order. I was also very impressed with the speed with which the slippers arrived.
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Posted 1 year ago
Very good quality clothing and great delivery service.
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Posted 1 year ago
Was a little disappointed about the size of the belt I am a 34 ins waist I ordered a 36 when I tried the belt on it only went onto the first hole but that’s fine The quality was very good
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Posted 1 year ago
Hello Terry, Thank you so much for your 5 star review it is so appreciated. Glad you are happy with the quality too! You have made our day! Warm Wishes Team Alpaca
Posted 1 year ago
My order was processed and delivered in good time.
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Posted 1 year ago
Beautifully packed and presented
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Posted 1 year ago
Order received remarkably quickly and is exactly as described, very pleased with my purchase.
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Posted 1 year ago
Excellent quality socks. I particularly recommend the baby alpaca ones either the little motif- my wife can now tel the difference. Lovely to wear and excellent delivery.
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Posted 1 year ago
I shop at the Alpaca Clothing Co if we are fortunate enough to get to the Lakes. I love their stock and have bought this cardigan as a present for someone else for Christmas. Thank you.
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Posted 1 year ago
I bought this throw/wrap a a gift. It looks and feels amazing. Beautifully soft. The delivery service was very quick and on time.
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Posted 1 year ago
Thank you so much for your fantastic review about our herringbone alpaca throw. Enjoy it! Best wishes, The Alpaca Clothing Co
Posted 1 year ago
I tried it on with my eyes shut, because it's a birthday gift from my partner. He looked and is delighted with the fit and colour. He put it away at my request until my birthday.
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Posted 1 year ago
Hi Ahushka, we hope that when you finally see yourself in your jumper that you love it just as much, we are sure you will, it is a stunning colour. Best wishes, The Alpaca Clothing Co.
Posted 1 year ago
A lady at The Alpaca Clothing Co was extremely helpful when I rang to ask for further details about the comparison of shades between the light grey and the grey marl scarves, and also about ensuring that I would receive a double frill scarf for one of my purchases.
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Posted 1 year ago
Hello Elizabeth, It was a pleasure to help you, always nice to have a phone call to check your options. Thank you for your review. Best wishes, The Alpaca Clothing Co
Posted 1 year ago
A beautiful cardigan and well made for my Granddaughter. She has had one before and always wants to wear it. I work in a nursery and a lot of the children are wearing these. Will definitely order again.
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Posted 1 year ago
Hello Amanda, It was so lovely to read your review, thank you so much! We look forward to your next order. Wishing you a wonderful weekend. Team Alpaca
Posted 1 year ago
Cardigan arrived well within the time and was securely wrapped. The cardigan is a lovely cable pattern in a pretty shade of pale blue. Well worth the money. I will certainly purchase from The Alpaca Clothing Company again.
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Posted 1 year ago
Hello Kathleen, Delighted to hear you will purchase from us again! Thank you so much. Your review means a lot to our small family business. Take care Team Alpaca
Posted 1 year ago
The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews