Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,609 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,609 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking process very easy”

Helpful Report

Posted 6 years ago

Hi Sharon, Thanks for your feedback :) Best Wishes Becky :)

Posted 6 years ago

“very helpful and pleasant phone manner. Would definitely recommend.”

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Posted 6 years ago

Hi Gary, Thanks so much for your review which we are pleased to read. We hope you have a great holiday. Best Wishes Becky :)

Posted 6 years ago

“Happy with service. Happy with holiday booking. However, as a newby would have appreciated the information shared at a slower rate and explained more but very nice and polite person.”

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Posted 6 years ago

Hi, Thank you very much for your lovely comments which we will be happy to pass on to the relevant agent. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“Very good value and good speedy service, not had any problems with holidays or bookings so far. Use online prices as guide only, they are never the true price. Will happily use again.”

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Posted 6 years ago

Hey Donna, Thanks so much for your positive feedback and continued custom with us. We look forward to booking many more holidays for you in the near future and we know you will have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“Second time of using teletext for a short cheap winter week away. Process quite simple and straight forward. Only small problem encountered was with the dialect/accent of the rep but otherwise very helpful.”

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Posted 6 years ago

Hey, Thanks for your lovely review. We do hope you have a great time away. Best wishes Becky :)

Posted 6 years ago

“On the website it said £388 pp. When you ring up it jumped up another £100 pp.. And the man said its not been updated yet on the website, I know it's a con,, as a holiday does not jump up £200. Over night, obs a ploy to get you to ring up. I went ahead and Booked a holiday for my daughter and partner... Its no cheaper, than doing it direct...i did persuade him yo give me a discount,, his manager said £20.. Be careful as there's no food. Or luggage on the flights, but transfers were included.. So it worked out £30 cheaper than them getting cabs,,, the man was very nice and explained everything.. Although it did take a long time as I had difficulty understanding him.. I think he was Indian and spoke very quickly, but we got there in the end.....”

Helpful Report

Posted 6 years ago

Hey, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. We do hope despite this you have a wonderful time away. Best Wishes Becky :)

Posted 6 years ago

“Very helpful”

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Posted 6 years ago

Hey Kay, Thanks for the review. We hope you have a lovely time away. Best Wishes Becky :)

Posted 6 years ago

“Good service, price differed greatly to the website. I accept that it will... But it almost doubled!!”

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Posted 6 years ago

Hi Mark, Thank you for your lovely review. We are pleased to hear you where happy with the service offered and would also like to advise all prices shown on the website are correct at the time they were posted on the website, but we act as an agent and do not control prices the live price would be given when you telephone us to make the booking. I hope I have been able to clarify matters for you and you have a wonderful time away. Best Wishes Becky

Posted 6 years ago

“Not completely happy as gentleman who booked our holiday had my email address wrong which caused a numerous amount of problems but customer support couldn't do enough to sort it, very helpful indeed”

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Posted 6 years ago

“Imran was the sales associate who helped me - I called initially for an email offer which was sold out. He diligently found me somewhere else on the same island, same dates with equivalant quality at almost the same price. He was pleasant - double checked everything with me two or three times and was really excellent. The only thing was that he kept putting me on hold which put up the cost of the call - but overall I was very satisifed.”

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Posted 8 years ago

Teletext Holidays is rated 2.3 based on 1,609 reviews