Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,609 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,609 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

Write Your review

Tell us how Teletext Holidays made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service received”

Helpful Report

Posted 6 years ago

Hey Sonya, Thanks so much for your positive review. We hope you have a wonderful time away. Best Wishes Becky :)

Posted 6 years ago

“BOOKED A LAST MINUTE HOLIDAY TO EGYPT AND WAS EASY AND MOST OF ALL CHEAP”

Helpful Report

Posted 6 years ago

Hey Mohammed, We are very pleased to read your lovely review. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“The guy mahinder was very good not quite as pushy as previous consultants 😉”

Helpful Report

Posted 6 years ago

Hi Katie, Thank you very much for your positive feedback which we know Mahinder will be pleased to read. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Great service will definitely book with Teletext again in the future.”

Helpful Report

Posted 6 years ago

Hi Darren, Thank you very much for your positive feedback. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Very helpful”

Helpful Report

Posted 6 years ago

Hi Gemma, Thanks for your feedback :) We hope you have a great holiday. Best Wishes Becky :)

Posted 6 years ago

“Great service and value”

Helpful Report

Posted 6 years ago

Hi Juliet, Thank you very much for your positive feedback which we are very pleased to read. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“I was reluctant to use Teletext Holidays as it seems a bit "Legacy" to me in the world of Travel Republic and EasyHolidays. My Dad booked the 2 weeks in August a week before departure on Teletext Holidays back in the late 80s/early 90's. But, you guys came through, the "From £..." part is a bit old fashioned sales technique but fair enough, I worked through that and the final price was only 8% more than the original screen price. The agent was being trained (I heard his supervisor/trainer while on the call) so was more patient than I might have been. He did a good job. I changed my requirements during the call and that was dealt with, I was concerned my surname hadn't been heard and recorded properly but I was able to verify what was captured during the transaction to ensure the travel documents were not incorrect. I'll speak as I find, hopefully the holiday will go well and should all run smoothly, I'll be sure to recommend you to some people in my social group - even through most of them will not know what or who a Teletext is!”

Helpful Report

Posted 6 years ago

“Booked 2 long weekends away recently very friendly and helpful make it quite easy. I generally look at teletext before anything else now.”

Helpful Report

Posted 6 years ago

Hi Karen, We are really pleased to hear you found the booking process easy and can relax and look forward to your time away. We hope you have a brilliant holiday. Best Wishes Becky :)

Posted 6 years ago

“The sales personel were polite and helpful but struggled with some English. Mine was a guite complicated booking and they listened well and did their best to meet it. I think you as a company should make more of a commitment to meeting the needs of disabled travelers.”

Helpful Report

Posted 6 years ago

Hey Claire, Thank you very much for your positive feedback which we are very pleased to read. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Very helpful, they go that extra mile”

Helpful Report

Posted 6 years ago

Hi William, Thank you for your review which we are pleased to read. We do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Hey, Thank you very much for your positive feedback. We do hope you have a smashing time away. All the best, Becky :)

Posted 6 years ago

“Helpful and courteous”

Helpful Report

Posted 6 years ago

Hi Sally, Thank you for your feedback :) We hope you have a great holiday. All the best, Becky :)

Posted 6 years ago

“Worked hard to get a good deal.”

Helpful Report

Posted 6 years ago

Hi Simon, Thank you for your review. We do hope you have a great holiday. Best wishes Becky :)

Posted 6 years ago

“Baron was very helpful booking our last minute holiday. Since the booking I have received a lot of calls/texts/emails but other than that very straight forward!”

Helpful Report

Posted 6 years ago

Hi Holly, We are pleased Baron was able to find you a last minute holiday and we have been able to provide you with all the information required so you can look forward to your time away. Best Wishes Becky :)

Posted 6 years ago

“Great choice of holidays with clear information and honest reviews. The telephone booking takes some time, but just to check that no mistakes are made.”

Helpful Report

Posted 6 years ago

Hi Lauren, Thank you very much for your positive feedback. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“I had to check something in my booking and it was confirmed very quickly”

Helpful Report

Posted 6 years ago

Hey John, Thank you so much for your feedback :) We do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“The only issue is the prices are much higher then what they should on the website”

Helpful Report

Posted 6 years ago

Hey, Thank you for your feedback. All prices shown on the website are correct at the time they were posted on the website, but we act as an agent and do not control prices the live price would be given when you telephone us to make the booking. I do hope I have been able to clarify matters for you and you do have a great time away. Best Wishes Becky :)

Posted 6 years ago

“Very simple and helpful”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for your positive feedback. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Phone service was very good, but the App is poor, unable to upload documents.”

Helpful Report

Posted 6 years ago

Hey Gareth, Thank you very much for your positive feedback. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 6 years ago

“Friendly sales assistant, informative and attentive to detail.”

Helpful Report

Posted 6 years ago

Hey, We are really happy to read your review which we know our sales agent will be pleased to read. We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 6 years ago

Teletext Holidays is rated 2.3 based on 1,609 reviews