Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,612 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,612 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sold me a holiday there the distance between the airport and the hotel is 90km. I didn't realise at the moment and I wanted to cancel the holiday within 3 days. But, couldn't. Cancellation fee is way too expensive. Couldn't speak to a manager, they said that they will call me back in 24-48 hours, but nothing. Bad services overall, nothing is possible, no advise, the amendments departments did not help at all. I do not recommand. It's like fake holiday, not teletext holiday. The holiday was advertised at £500 and 55% discount but the real time price was £645 for the same period. So, not quite accurate and definitely not cheap.”

Helpful Report

Posted 6 years ago

Hi Daniel, Thank you for your review which we are very sorry to read. Please note a senior member of the team is looking into this for you and will be calling you according. Best Wishes Becky

Posted 6 years ago

“Very efficient, polite and helpful customer service agent (Teja) helped us book our holiday yesterday evening. He was very clear in what we were booking, double and triple checked the details with us, and we were completely satisfied with the service he gave.”

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Posted 6 years ago

Hey Sarah, We are really pleased Teja was able to help you in booking your holiday and we do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“Very pleased with my out come I had found the holiday I was looking for cheeper than I was quoted and use was able to find it even cheeper so thank you very much”

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Posted 6 years ago

Hey, We are really pleased to hear we have been able to find you a holiday with a competitive price so you can now just sit back relax and look forward to your time away :) Best wishes Becky :)

Posted 6 years ago

“Easy to book holiday”

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Posted 6 years ago

Hi Anna, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Amazing,very helpful and friendly”

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Posted 6 years ago

Hey Aukse, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Fantastic service. Got a great deal in a relatively short space of time. No hard selling tactics; just a very helpful young man who wanted to get me the best holiday possible. Very happy customer today 😁”

Helpful Report

Posted 6 years ago

Hey Linda, We are really pleased to hear our agent was able to help you in finding the best holiday so you can sit back and relax and look forward to your time away. Best wishes Becky :)

Posted 6 years ago

“Always book through Teletext never had a problem with them everything goes smoothly. Friendly and helpful on the phone.”

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Posted 6 years ago

Hey Donna, Thank you so much for your review and continued custom with us. Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Took the time to search for holidays for me! Hopefully it will be a good one?”

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Posted 6 years ago

Hey Gareth, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Very helpful”

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Posted 6 years ago

Hey Eileen, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Very polite. Good service.”

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Posted 6 years ago

Hey David, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Advisor was really helpful, knocked 40 pound off for me as I had a budget in mind, this Is the fourth holiday I have booked through teletext holidays, great prices quick and easy to book, hassle free.”

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Posted 6 years ago

Hey Bernadette, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 6 years ago

“Friendly service, good price, would recommend”

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Posted 6 years ago

Hey Lisa, We are really pleased to read your review and happy to hear you would recommend us. We hope you have a smashing holiday. Best wishes Becky :)

Posted 6 years ago

“Second time of using teletext for a short cheap winter week away. Process quite simple and straight forward. Only small problem encountered was with the dialect/accent of the rep but otherwise very helpful.”

Helpful Report

Posted 6 years ago

Hey, Thanks for your lovely review. We do hope you have a great time away. Best wishes Becky :)

Posted 6 years ago

“very easy to deal with”

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Posted 6 years ago

Hey Corinne, Thanks so much for your positive review. We do hope you have a great holiday. Best Wishes Becky :)

Posted 6 years ago

“Helpful staff, got the holiday we wanted booked up.”

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Posted 6 years ago

Hi Lisa, Thank you for your lovely review. We do hope you have a great time away. Best Wishes Becky :)

Posted 6 years ago

“On the website it said £388 pp. When you ring up it jumped up another £100 pp.. And the man said its not been updated yet on the website, I know it's a con,, as a holiday does not jump up £200. Over night, obs a ploy to get you to ring up. I went ahead and Booked a holiday for my daughter and partner... Its no cheaper, than doing it direct...i did persuade him yo give me a discount,, his manager said £20.. Be careful as there's no food. Or luggage on the flights, but transfers were included.. So it worked out £30 cheaper than them getting cabs,,, the man was very nice and explained everything.. Although it did take a long time as I had difficulty understanding him.. I think he was Indian and spoke very quickly, but we got there in the end.....”

Helpful Report

Posted 6 years ago

Hey, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. We do hope despite this you have a wonderful time away. Best Wishes Becky :)

Posted 6 years ago

“Great deal, bought my holiday in just few minutes! Thanks :)”

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Posted 6 years ago

Hi Eliza, We are happy to hear you found our booking process quick and easy so you can spend more time looking forward to your time away. Best Wishes Becky :)

Posted 6 years ago

“Very helpful”

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Posted 6 years ago

Hey Kay, Thanks for the review. We hope you have a lovely time away. Best Wishes Becky :)

Posted 6 years ago

“Spoke to many different company which didn’t seem to able to help and didn’t seem to have the time teletext seem to go over and above to help me with my booking Solomon was so helpful and couldn’t do enough for us”

Helpful Report

Posted 6 years ago

Hi Alison, We are thrilled to read your review :) We are so pleased our agent went above and beyond to assist you in booking your holiday and provided you with everything you required before confirming. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 6 years ago

“Speaking on phone with the operator it was quick and easy to book my holiday”

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Posted 6 years ago

Hi Rebecca, Thank you very much for your feedback which we are happy to read. We hope you have a brilliant time away. Best Wishes Becky

Posted 6 years ago

Teletext Holidays is rated 2.3 based on 1,612 reviews