Teletext Holidays Reviews

Name: Teletext Holidays
Address: 71-75 Shelton Street, London, City of London
Rating: 2.26

2.3 Rating 1,609 Reviews

32 %

of reviewers recommend Teletext Holidays

Company Reviews

Metrics

Info

2.3

Based on 1,609 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About Teletext Holidays:

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Teletext Holidays (trading as teletextholidays.co.uk) is under the new ownership and management of Teletext Travel Ltd, having acquired the necessary intellectual property (IP) from the liquidators of the former owners Teletext Ltd. As an independent entity, we want to clarify that we have no affiliations with the previously known Truly Travel Ltd or Teletext Ltd, both of which entered liquidation in 2021 and 2023, respectively. Following their liquidation, they were acquired by Teletext Travel Ltd.

Write Your review

Tell us how Teletext Holidays made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book holiday”

Helpful Report

Posted 5 years ago

Hi Anna, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Amazing,very helpful and friendly”

Helpful Report

Posted 5 years ago

Hey Aukse, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Fantastic service. Got a great deal in a relatively short space of time. No hard selling tactics; just a very helpful young man who wanted to get me the best holiday possible. Very happy customer today 😁”

Helpful Report

Posted 5 years ago

Hey Linda, We are really pleased to hear our agent was able to help you in finding the best holiday so you can sit back and relax and look forward to your time away. Best wishes Becky :)

Posted 5 years ago

“Always book through Teletext never had a problem with them everything goes smoothly. Friendly and helpful on the phone.”

Helpful Report

Posted 5 years ago

Hey Donna, Thank you so much for your review and continued custom with us. Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Took the time to search for holidays for me! Hopefully it will be a good one?”

Helpful Report

Posted 5 years ago

Hey Gareth, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

Hey Eileen, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Very polite. Good service.”

Helpful Report

Posted 5 years ago

Hey David, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Advisor was really helpful, knocked 40 pound off for me as I had a budget in mind, this Is the fourth holiday I have booked through teletext holidays, great prices quick and easy to book, hassle free.”

Helpful Report

Posted 5 years ago

Hey Bernadette, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 5 years ago

“Friendly service, good price, would recommend”

Helpful Report

Posted 5 years ago

Hey Lisa, We are really pleased to read your review and happy to hear you would recommend us. We hope you have a smashing holiday. Best wishes Becky :)

Posted 5 years ago

“Second time of using teletext for a short cheap winter week away. Process quite simple and straight forward. Only small problem encountered was with the dialect/accent of the rep but otherwise very helpful.”

Helpful Report

Posted 5 years ago

Hey, Thanks for your lovely review. We do hope you have a great time away. Best wishes Becky :)

Posted 5 years ago

“very easy to deal with”

Helpful Report

Posted 5 years ago

Hey Corinne, Thanks so much for your positive review. We do hope you have a great holiday. Best Wishes Becky :)

Posted 5 years ago

“Helpful staff, got the holiday we wanted booked up.”

Helpful Report

Posted 5 years ago

Hi Lisa, Thank you for your lovely review. We do hope you have a great time away. Best Wishes Becky :)

Posted 5 years ago

“On the website it said £388 pp. When you ring up it jumped up another £100 pp.. And the man said its not been updated yet on the website, I know it's a con,, as a holiday does not jump up £200. Over night, obs a ploy to get you to ring up. I went ahead and Booked a holiday for my daughter and partner... Its no cheaper, than doing it direct...i did persuade him yo give me a discount,, his manager said £20.. Be careful as there's no food. Or luggage on the flights, but transfers were included.. So it worked out £30 cheaper than them getting cabs,,, the man was very nice and explained everything.. Although it did take a long time as I had difficulty understanding him.. I think he was Indian and spoke very quickly, but we got there in the end.....”

Helpful Report

Posted 5 years ago

Hey, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. We do hope despite this you have a wonderful time away. Best Wishes Becky :)

Posted 5 years ago

“Great deal, bought my holiday in just few minutes! Thanks :)”

Helpful Report

Posted 5 years ago

Hi Eliza, We are happy to hear you found our booking process quick and easy so you can spend more time looking forward to your time away. Best Wishes Becky :)

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

Hey Kay, Thanks for the review. We hope you have a lovely time away. Best Wishes Becky :)

Posted 5 years ago

“Spoke to many different company which didn’t seem to able to help and didn’t seem to have the time teletext seem to go over and above to help me with my booking Solomon was so helpful and couldn’t do enough for us”

Helpful Report

Posted 5 years ago

Hi Alison, We are thrilled to read your review :) We are so pleased our agent went above and beyond to assist you in booking your holiday and provided you with everything you required before confirming. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 5 years ago

“Speaking on phone with the operator it was quick and easy to book my holiday”

Helpful Report

Posted 5 years ago

Hi Rebecca, Thank you very much for your feedback which we are happy to read. We hope you have a brilliant time away. Best Wishes Becky

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Hey, Thank you for your feedback :) We hope you have a lovely time away. Best Wishes Kylie

Posted 5 years ago

“Good service, price differed greatly to the website. I accept that it will... But it almost doubled!!”

Helpful Report

Posted 5 years ago

Hi Mark, Thank you for your lovely review. We are pleased to hear you where happy with the service offered and would also like to advise all prices shown on the website are correct at the time they were posted on the website, but we act as an agent and do not control prices the live price would be given when you telephone us to make the booking. I hope I have been able to clarify matters for you and you have a wonderful time away. Best Wishes Becky

Posted 5 years ago

“A bit long winded to book on the phone but helpful staff”

Helpful Report

Posted 5 years ago

Hey Nicholas, We are sorry to hear you found the process long winded. Our agents do try to provide our customers with all the information they require before confirming the holiday to avoid any errors. :) We do hope that you have a brilliant time away. Best Wishes Becky :)

Posted 5 years ago

Teletext Holidays is rated 2.3 based on 1,609 reviews