3D Prima UK Reviews

Name: 3D Prima UK
Address: Unit 9 Ash Court, Walker Road, Coalville, Leicestershire
Rating: 4.69

4.7 Rating 1,409 Reviews

92 %

of reviewers recommend 3D Prima UK

Company Reviews

Metrics

Info

4.7

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 1530 811 004

Email:

info@3dprima.co.uk

Location:

Unit 9 Ash Court,
Walker Road,
Coalville
Leicestershire
LE67 1UD

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3D Prima UK 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived quickly”

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“fast and very helpful would recommend”

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“Very helpful, good communication and fast delivery”

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“Quick delivery and great techincal support.”

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“Never had a problem with this filliment”

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“My purchase of the Ender 5 went very smoothly the price was good and delivery second to none, I even used the engineer's help (not a machine fault) after a couple of days use who sorted out my query in an excellent manner”

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“Speedy delivery and easy to order. Printer assembly easy enough and worked first time. However, then stopped with a factory level defect- a part was damaged but not visible from outside- however, new part next day and going strong since. Tech help excellent and Sam couldn't be more helpful.”

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“Great service, very responsive. Quick delivery.”

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“Have not yet had a chance to try out the printer I ordered. But the service and speed of delivery has been great.”

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“Always impressed with the speed, reliability and support from these guys.”

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“Ordered a CR-10 mini back in July and had a small issue which needed a replacement board. Sam was spot on with support and very quick to respond over email, board was shipped on a next day basis and all up and running perfectly again. Thanks!!”

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“At this point I have ordered around 6 reels of filament with no issues bar my most recent order. The first couple of layers of the filament were tangled causing issues with the filament feeding in to the extruder. It was a minor issue but was also a waste of filament. Other than that my other reels have been perfect. Technology Outlet continues with fast and timely deliveries.”

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“So I ordered a refurbed Ender 3 and I got it the next day. Super fast delivery for 1. Upon receipt, it looked like a brands new machine. After opening the contents, it looks brand new. Everything was present and still sealed in the appropriate bags. This is my 2nd 3d printer i am loving it so far. Thank you TO for a great service. BTW. This was supposed to a birthday present ( which is still 3 weeks away), but I manage to creep to SWMBO lol”

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“Everything arrived promptly and as ordered. I appreciated the check-up call to make sure it was a genuine order after a couple of red flags popped up because it was an unusual first order. Genuinely good customer service.”

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“Very quick service”

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“Helpful service, fast delivery.”

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“Very fast response after ordering and fast delivery too. I'll certainly continue to shop here.”

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“Great stuff”

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“Item was packaged very well, arrived very quickly, the staff were helpful and courteous and amended my order before it went out. Very happy with the service.”

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“The goods were as described and delivered promptly. Nice doing business with you.”

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3D Prima UK is rated 4.7 based on 1,409 reviews