K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 3,179 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,179 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 7th February 2026

Scott Grant

K&B Audio 5 star review on 2nd February 2026

329

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found the item I wanted easily and it arrived pretty quickly will definitely use k&b again”

Helpful Report

Posted 2 years ago

“The website was easy to use and place the order. The single stereo speaker looks neat and has great sound, although it is a heavier than expected but I guess that is due to the quality of the manufacturing. Perfect for our small kitchen that is being refitted.”

K&B Audio 4 star review on 9th June 2023

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Posted 2 years ago

“Overall ordering was simple. Information on the portal was clear. After receiving the speakers, had some issue with the installation instructions. Quickly got on the chat and very quickly resolved. So overall very happy. Cant wait to get it installed and enjoy the speakers.”

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Posted 2 years ago

“Pros * Sound quality is excellent. * Comes with all the cables needed. * Comes with Bluetooth connectivity. Cons * The included remote control feels cheap and flimsy. * There is no option to adjust bass or treble on the remote control.”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“Excellent customer service and support. Unfortunately the speakers i bought were incompatible with my home setup. The product itself looked very good and of very good quality for the price.”

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Posted 2 years ago

“Initially issues with payment and discount but these were resolved quickly and efficiently”

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Posted 2 years ago

“Good friendly service”

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Posted 3 years ago

“Good and responsive. Giving 4 rather than 5 stars only because I ordered pre-Christmas with a next day delivery service, but only upon asking, several days after the order, I was told that I had missed the cutoff. No major deal, just a bit impractical for me. They volounteerely offered to refund .e the shippong expenses, which was a nice gesture. All in all gtrat service and very responsive.”

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Posted 3 years ago

“All sorted well.”

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Posted 3 years ago

“Easy to use site prompt service”

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Posted 3 years ago

“Good product, delivered safely in a short time. Would go to K&B again for other audio kit.”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“Really good customer service only downside delivery was later than expected but products were worth the wait”

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Posted 3 years ago

“Unfortunately I received the wrong model of speakers, hence only four stars. However after notifying K&B by email I received a very good service which included a telephone call to arrange a collection and redelivery on a convenient date. The order is a gift so isn't set up yet.”

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Posted 3 years ago

“Well priced, good kit with prompt delivery”

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Posted 3 years ago

“Excellent prompt delivery and quality items”

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Posted 3 years ago

“I bought a record player for my son as a birthday present. Although it was a ‘ wrong one’ and I sent it back, my email was answered immediately and the refund was processed swiftly. I marked 4 stars because the return was on my expense and I paid over £16.00 for it. Thank you for ‘ no headaches’ return.”

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Posted 3 years ago

“friendly advice, great service”

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Posted 3 years ago

“Very happy with the sound quality. But initially tried Bluetooth connection to TV. This left the picture and sound out of synch. Thanks to Craig in the support team, I changed to wired connection and all is now well. 4 stars because insufficient information re the Bluetooth problem. Otherwise good speakers.”

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Posted 3 years ago

K&B Audio is rated 4.9 based on 3,179 reviews