K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,760 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,760 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 14th June 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

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Posted 2 years ago

“Really good customer service only downside delivery was later than expected but products were worth the wait”

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Posted 2 years ago

“Unfortunately I received the wrong model of speakers, hence only four stars. However after notifying K&B by email I received a very good service which included a telephone call to arrange a collection and redelivery on a convenient date. The order is a gift so isn't set up yet.”

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Posted 2 years ago

“Well priced, good kit with prompt delivery”

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Posted 2 years ago

“Excellent prompt delivery and quality items”

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Posted 2 years ago

“I bought a record player for my son as a birthday present. Although it was a ‘ wrong one’ and I sent it back, my email was answered immediately and the refund was processed swiftly. I marked 4 stars because the return was on my expense and I paid over £16.00 for it. Thank you for ‘ no headaches’ return.”

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Posted 2 years ago

“friendly advice, great service”

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Posted 2 years ago

“Very happy with the sound quality. But initially tried Bluetooth connection to TV. This left the picture and sound out of synch. Thanks to Craig in the support team, I changed to wired connection and all is now well. 4 stars because insufficient information re the Bluetooth problem. Otherwise good speakers.”

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Posted 3 years ago

“A invaluable way of playing classic L. P.s The kit is easily assembled and reproduction is marvellous”

K&B Audio 4 star review on 18th June 2022

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Posted 3 years ago

“The Edifier R1280DBs Active Bookshelf Speakers with Bluetooth 5.0, Sub Out & Soundfield Spacializer speakers I bought arrived on time. The package was well packed and had as a bonus a small pack of Haribo included, this is something Wiggle used to do. The product is as described and my internet research paid off well, as these budget passive speakers have very good sound quality for their price in my opinion with a decent amount of bass. When the active speakers are attached by Optical cable (one is provided along with phono cables and a line out to phono cable ) to my Raspberry Pi based, touch screen streaming device they make for an excellent Kitchen HIFI. I also tested the sound quality via Bluetooth from my smartphone and was also pleased with the sound quality the bonus that the remote control can also be used to control the track selection makes this a well-priced pair of active speakers. Thie Instruction manual is very basic and in very small print but this is not a fault that K&B can easily rectify other than feedback to the manufacturer. However, once you have set the device up and got used to the controls it is fairly useless anyway. I think one future improvement Edifier could make is to be able to control the Bass and Table via the remote control as I could not work out how to do this unless I missed a trick”

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Posted 3 years ago

“Excellent order process and delivery!”

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Posted 3 years ago

“Very quick and easy to order a replacement remote control. It arrived quickly abs was well packaged. Just a little disappointed at the cost of £45 + postage which seemed a lot.”

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Posted 3 years ago

“Great service, and very helpful”

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Posted 3 years ago

Thank you Kenneth for your order and review. Regards, Craig W.

Posted 3 years ago

“Top quality goods hence I purchased another”

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Posted 3 years ago

“Delivery was speedy and the items were well packed. I am pleased with the turntable and speakers. The Adapter for the turntable was awkward to find, a white box pushed into white polystyrene. A small point but we missed it for some time. The other small point is the fact that there are unused cables left after assembly making you wonder if you have done everything properly. That said we would use this supplier again.”

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Posted 3 years ago

“Great fast service, delivered quickly, the unit I bought was overall great value and sounded good. Only niggle was that it said it worked with bluetooth which it doesn't.”

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Posted 3 years ago

“Really pleased with the speakers,bit disappointed when I asked for quick sketch/flow chart for the install.Don’t think it would have taken much to draw something suitable for a novice.Not everyone is an expert,I’m sure I may have be able to work it out eventually but a guide would have helped.”

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Posted 3 years ago

“Good service, great price”

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Posted 3 years ago

“Great standing desk that was available when many other big brands had sold out. Took a while to arrive but very detailed delivery communications. Would recommend.”

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Posted 3 years ago

“Even though delivery didn’t take place when it was meant too which was out of the teams control. They swiftly resolved the situation and I had my order a day later. Wouldn’t hesitate in purchasing again in the future.”

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Posted 3 years ago

K&B Audio is rated 4.9 based on 2,760 reviews