Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,949 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Tell us how Taps Empire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a good price promptly delivered from an easy to use website!”

Helpful Report

Posted 5 years ago

“A large choice of items and very prompt delivery.”

Helpful Report

Posted 5 years ago

“Ordered a Rak toilet which arrived promptly and safely. The packaging was very good. Have yet to install the toilet but at this stage can see no reason why it should be a problem.”

Helpful Report

Posted 5 years ago

“Excellent service, delivery and communication. Will definitely use again and recommend to others. Thanks.”

Helpful Report

Posted 5 years ago

“Was very pleased with the service we received. Price was excellent and delivery very quick. Two of the items were damaged on delivery, but these had been delivered directly from Ideal Standard so no fault of Taps Empire. The return process was very efficient and easy and the money credited back to us as soon as the damage was seen and agreed. Would definitely use again.”

Helpful Report

Posted 5 years ago

“Easy to order and fast delivery.”

Helpful Report

Posted 5 years ago

“First class service and a very friendly and helpful chap at the other end of the phone.”

Helpful Report

Posted 5 years ago

“Excellent communication, extremely fast delivery and great prices”

Helpful Report

Posted 5 years ago

“The Item i purchased online was the best value i could find and with the speedy delivery i would highly recommend Taps empire.”

Helpful Report

Posted 5 years ago

“Taps Empire have provided me with the very best service possible. I ordered a shower enclosure on Wednesday afternoon and it arrived at 8.30am the next day, FREE OF CHARGE. I will order from them again whenever possible.”

Helpful Report

Posted 5 years ago

“Very good service.”

Helpful Report

Posted 5 years ago

“Order completed efficiently, no problems at all.”

Helpful Report

Posted 5 years ago

“Excellent customer service when I rang to check some details regarding the product. Prompt deliver and very competitively priced. Can’t recommend enough.”

Helpful Report

Posted 5 years ago

“They have been very helpful in our attempt to return what we considered to be an incorrectly labelled toilet seat where we felt that the colour was not what we ordered. Ideal/Armitage have used the Health and Safety excuse to refuse accepting it back.”

Helpful Report

Posted 6 years ago

“Great company to deal with. Item was as described and arrived early for fitting. Thank you”

Helpful Report

Posted 6 years ago

“Goods arrived in good condition and after only a few days.”

Helpful Report

Posted 6 years ago

“Great service, great value”

Helpful Report

Posted 6 years ago

“Excellent service from order placement to delivery”

Helpful Report

Posted 6 years ago

“The order arrived very promptly & was just what we wanted, my plumber fitted it the same day. Slight problem was the cold lever went backwards instead of coming forwards as the hot. Reported on 26/02/20, had email to say new cold valve would be sent to me directly from the manufacturers, & it arrived on Saturday 29/02/20. Very impressed with overall.”

Helpful Report

Posted 6 years ago

“Very competitive price for the shower I brought with prompt delivery, what's not to like?”

Helpful Report

Posted 6 years ago

Taps Empire is rated 4.8 based on 1,949 reviews