Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.85

4.9 Rating 2,064 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.9

Based on 2,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 9th October 2025

Robert

Taps Empire 5 star review on 29th May 2025

Andrew

Anonymous

Anonymous // 01/01/2019

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“Polite team member on the phone. Fast delivery. Will use again.”

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Posted 7 years ago

“Correct product, delivery excellent”

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Posted 7 years ago

“Ordered by phone to check I had the correct item. Asked for delivery as soon as possible. Delighted to receive my shower tray a day early! Alert Message received and delivery driver phoned. Impressed with the service. And the item of course”

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Posted 7 years ago

“Very promp”

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Posted 7 years ago

“Very good service.”

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Posted 7 years ago

“Fast delivery of my order for a toilet seat. Very pleased with the service.”

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Posted 7 years ago

“Repeat buyer : says it all.”

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Posted 7 years ago

“Very good and quick service”

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Posted 7 years ago

“Ordered a Rocca Debba family unit (it is completely unboxed) which unfortunately won't fit in the finished bathroom - BUT because it was after the 14 days return period they flatly refused to help out and process any return or restocking at all .... no flexibility ....Avoid”

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Posted 7 years ago

“Placed my order on Wednesday after checking stock by calling them. I was promised delivery by Monday, but they said they would try to expedite the despatch. Very impressed to receive the delivery by UPS Friday morning, so my plumber completed the job over the weekend. Well Done Taps Empire!”

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Posted 7 years ago

“Delivery was terrible, delivered at 7am in the morning, never knocked door, just pushed card through, I guess the delivery driver assumed we would not be up at 7am in the morning. We were up, but who delivers at 7am ? The card they left, we could not understand were parcel was left, just scribble. Text Taps Empire with order number , and they said they had no record of it, eventually after I sent postcode, the day after they told me were parcel was. But then I could not collect until day after.. Delivery is a joke, would never order from these again”

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Posted 7 years ago

“Very easy to order online and was delivered very quickly”

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Posted 7 years ago

“Fast and efficient”

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Posted 7 years ago

“Easy, efficient, communicative and with an excellent price- much appreciated.”

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Posted 7 years ago

“Easy online ordering process. Quick delivery and confirmation telephone call received day before. Overall very satisfied.”

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Posted 7 years ago

“Very easy to order from arrived two days after ordering very pleased. Thankyou”

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Posted 7 years ago

“Used Taps Empire for the first time, the item was ordered online Sunday afternoon and delivered by noon on Tuesday with updates on progress of the order being given in between. Very satisfactory service!”

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Posted 7 years ago

“I was very .impressed with the very prompt delivery of my wash basin. I ordered it late afternoon and it was delivered to my door at 9.30am the following morning. Well done!”

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Posted 7 years ago

“Excellent service. Great follow up courtesy phone call. Great price cheaper than the manufacturers website. I would definitely recommend them! Thanks Taps”

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Posted 7 years ago

“Good prices and delivered on time”

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Posted 7 years ago

Taps Empire is rated 4.9 based on 2,064 reviews