“Dear T Cribb & Sons Funeral Directors, Becton,
I am writing this letter to express my heartfelt gratitude and appreciation for the exceptional service and support provided by Andre in arranging the repatriation of my mother-in-law, Marie Terry, to Dublin, Ireland and fulfill her final wish, returning her to the land she held so dear.
Losing a loved one is undoubtedly one of the most challenging experiences, and the process of arranging repatriation added an additional layer of complexity and stress.
However, from the very beginning, Andre took charge with sensitivity and efficiency, ensuring that every aspect of the repatriation was handled seamlessly.
The expertise and attention to detail in coordinating the necessary paperwork, liaising with the relevant authorities, and organising the transportation was truly remarkable and we were kept informed at every step.
The ceremony held in Dublin was a fitting tribute to her life, and we are grateful for the thoughtful arrangements made by your team in Becton to return her to the embrace of her beloved Dublin.
On behalf of my family and myself, I extend our heartfelt thanks to you and your entire staff at Cribbs. Your dedication to providing exceptional service and your genuine concern for our well-being have left a lasting impression on us.
Please accept our sincerest gratitude for all your efforts in making the repatriation a smooth and dignified process. We will forever be grateful for the care and support you extended to us.
With warm regards,
Robert Waters
Dublin, Ireland”
“Thank you so much for everything you done for my family and I.
Everything was perfect even on such a hard day. You made sure everything ran smoothly and we cannot thank you enough.
We used the Upminster branch and dealt directly with Tina.
Highly recommend you and your services.”
“Thank you very much for all the process of repatriating my uncle Stephen Kaluuya to Uganda.
He's now been laid to rest in Uganda.
To you Andre and Kate and the entire team, I appreciate your kindness and understanding and patience.
God bless you.
Kind regards,”
“Just saw horse drawn funeral in East Acton west London by cribbs turnout staff absolutely fabulous. When my time comes keep your horses I will be coming to you for transport. Excellent”
“The kindness and compassion is second to none. When Dad passed away I had no idea what I had to do, Shantelle and Libby guided me through it all from registering the death to arranging the funeral. The attention to detail was superb. Nothing was too much trouble, no question too silly. Joe was amazing, he called the day before to check the detail. He had such a lovely way about him , compassionate, kind and reassuring, and made a difficult day so much easier. The professionalism is second to none, I highly recommend.”
“Before my father passed, I knew who the chosen funeral directors would be, the company I have used several times before and who I knew I could trust to ensure everything would be perfect on the day – T Cribb & Sons. Every effort was made to enquire what we wanted, and our wishes were fulfilled, with further little touches – a single red poppy on the coffin as father was a UK Veteran. Nothing appeared to be too much trouble, even the music for the service was performed by the exact people requested. This all meant so much to us on what was otherwise a difficult day organising friends and family to be at the right place at the right time. Thank you to all the staff for your kindness and professionalism.”
“My mum and I used T Cribbs in the past for my dad, my baby boy and just recently my brothers funeral. We used the T Cribbs branch in Hackney, Mary handled my brothers funeral arrangements with care and compassion she did the utmost to ensure we had a nice funeral for my brother and that everything went according to plan.
You can see Mary is professional & genuinely passionate about what she does. Even though an extremely difficult & traumatising time for my mum and I and also the rest of our family Mary and the team at T Cribbs dealt with us respectfully & empathically. Through the service we received from T Cribbs and Sons we were able to give my brother a beautiful funeral and great send off. A big thanks to you all!”
“My family used the Rainham branch for my mum’s funeral. Leslie was so hopefully and professional. On the day of the funeral, everyone was so professional but thoughtful too. We couldn’t have ask for a better service from Cribbs. Thank you so much for making a painful day go so smoothly.”
“Thankyou to Graham and all the funeral directors today 13 th June for there care and dedication . And compassion they gave to us all as we laid to rest our dear beloved Reg,”
“They really did a excellent job! I would like to express my gratitude to Mary, she is always kind and patient , she helped us a lot! Everything is perfect with her help. And of course, all of the staff are enthusiastic and professional.”
“I would like to thank Mary from the dalston branch for the amazing Job she does,
She made our funeral a breeze, to say she went above and beyond is an understatement.
Mary was Professional & Compassionate she was always very welcoming to myself & my family.
Any questions we had mary was sure to have an answer for us.
Mary is so busy in her branch of T.Cribbs but never lets that get in the way of delivering such an amazing service to not only my family but to many others.
From the bottom of mine & my familys heart
Bless you mary for your help & support during this hard time And thanks again for such an amazing delivery of your service!”
“R.TAYLOR. IT was my first experience to have to arrange a family funeral, I must say Mary at T . Cribbs In Dalston was very helpful, compassionate, caring, warm , and made a very stressful situation much more straightforward. I really did not know where to start , but mary took charge and arranged the funeral of my brother with every detail, thank you from the bottom of my heart Mary for all your support , I am very grateful to you ;”
“Those who lost a family member and the hospital uses this funeral directors tell them know. This place don't know how to treat those who look different from them and don't no how to greet you while in their setting. To distracted in what your looking at like you goner take something. Again don't trust them to look after your belongs and your love ones. My wife and I gave flowers to put on coffin and on the day they must had dropped them and left it looking any how while we had the service. Wife was told few weeks later why didn't she tell them at the funeral. Where the empathy and who says this while u act a family funeral. Also wife was told you managed to take pictures of the flowers but you could not day anything. Again lack of compassion and putting her in a box. I am white man and my partner assian. But they felt they could be this way with her. The pic were taken feom family members who wanted to have memories that's how the pics came about. Not sure if my wife was white the ceo Mr G. GRIBB would have been this way. To top it off we had to wait over a month for complaint to be looked at and that seemed very challenging on their side and they didn't want to acknowledge things and then went back on what they said and what slipped out their mouths. When witnesses over heard them speaking. It seems complaints stay in house and don't get looked at but rather just dust it under the carpet. Dawn aswell seemed to be not supporter to wife many times. You can see this funeral directors are related due to their unprofessionalism and how they have not learnt to show the same respect and carry out a service for our love one. They don't know how to show this to diverse peoples. Biggest mistake we did was allow our love one to be in their care before the funeral. What goes around must come back around for ones to learn. Elm Park t.cribb and Sons and the ceo oversees all but still had a nastry bitter mouth talking to my wife.”
“I recently had the unfortunate task of arranging a funeral for a loved one, and I am incredibly grateful to have found T. Cribb Funeral Directors during this difficult time. From the very beginning, their professionalism, empathy, attention to detail, and affordable pricing made a significant difference in our experience.
Mary, a member of the T. Cribb Funeral Directors team, played an invaluable role in supporting us throughout the entire process. Her genuine warmth, compassion, and dedication were evident from our initial conversation. Mary patiently listened to our needs and concerns, offering guidance and support every step of the way.
Moreover, T. Cribb Funeral Directors provided exceptional value for the services they offered. Their affordable pricing options allowed us to create a meaningful farewell for our loved one without straining our budget. We appreciated their transparency and the absence of any hidden costs or surprises during the planning process.
In addition to their affordable pricing, T. Cribb Funeral Directors ensured timely and efficient delivery of their services. They paid meticulous attention to every detail, ensuring that all arrangements were executed flawlessly and according to our specifications. Their professionalism and respect for the timeline contributed to a smooth and stress-free experience for our family.
I must also mention the comforting and serene environment provided by T. Cribb Funeral Directors. The facilities were immaculate, creating a peaceful space where family and friends could gather to pay their respects. The thoughtfulness and attention to creating a dignified atmosphere added to the overall positive experience.
In conclusion, I wholeheartedly recommend T. Cribb Funeral Directors for their exceptional services, compassionate support, and affordable pricing. Mary's unwavering dedication, coupled with the team's professionalism, ensured that our funeral arrangements were handled with care and respect. T. Cribb Funeral Directors exceeded our expectations and helped us navigate a challenging time while maintaining affordability and delivering outstanding service.”
“I was so delighted with there price/arrangements..
Looked after my mothers body good..
A good undertaker to work with.
No drama..
Dalston branch i salute you.
From Alexis ❤❤”
“Firstly i would like to say s very supportive company
My mother would havr been proud that we chose the right funeral directors.
Thanks ever so much Mary/Patrick.
From The Saunders Family”
“T cribbs done a fanatic job and helped us out though the whole funeral he can to our home and arranged things with us as well and set us on the path of knowning what we wanted and how we wanted it
Their ladies in reception always kept us updated with everything and was always will to help and go the further extent for us”
“I have called up about certain services in Elm Park and logged complaints. Still after my daughters funeral i am waiting for a response back from Dawn and the director. I have been promised a call back and that my complaint will be looked into. Nothing. Day I took my daughters flowers down to the shop. I didn't get a nice welcome. Was not offered to take a seat or nothing was discussed about my child or sorry for your lost. It was more what was we doing here and watching our every move. Then I made flowers which was left with you. To find it on my daughter's coffin disturbed and not even fixed to how I gave them to you. Attending your child funeral to see someone just left it any how like we would not notice. Why has it taken this long for you to show respect and follow your polices and procedures complaints ? Why do you feel it is professional to let weeks go by and ignore the complaint. If my complaint does not get looked into and the handling of my complaint also needs to be looked into. Just because the hospital took care of the funeral does not mean you treat parents a certain way. If you were getting money from us you would had shown yourself better. I have contacted the hospital and sand about my experience with you.”
“We used T.Cribbs for my daughter Chloe recently and from the moment we went in there the dedication and the putting us at ease and helping with all the finer details was amazing the young lady Maddie was superb and really put us at ease with the care not only for my daughter but for us as a family and we requested too have Danny lead our daughters funeral due too family knowing him again this was something that was no bother for them too arrange for us. And I have too say the amount of feedback I’ve had for Danny about how he made it a personal day for Chloe and how he conducted the whole afternoon was outstanding and he certainly gained a few fans.
I would love too thank the whole team for the love and kindness you gave us as a family and also the love and care you gave too my daughter when in your care I will never be able too thank you enough.”
“I am from a firm of solicitors in Mid Wales and was tasked with arranging a funeral for a client who had passed away in Barking. After a quick Google I settled upon T Cribb and Sons. From the first telephone call with Lisa, I knew I had done the right thing by choosing them to help with the funeral arrangements.
Lisa was knowledgeable, professional, and helpful with advising me every step of the way. Nothing is too much trouble for this firm.
Bill helped me with choosing the headstone and even coming up with the wording for a verse on the headstone which I couldn’t have organised alone.
What an outstanding team T Cribb and Sons have!”
