“Our cottage was absolutely gorgeous very old on the outside very good quality and high spec inside, a bonus having a lovely garden for us to play in.”
“Tried to book a holiday on the evening of 1 September and it would not let me book it online. It accepted my early bird 10% discount code and showed it had been deducted but I couldn’t complete the booking. I called Sykes the next day to be told it wasn’t valid. I therefore couldn’t have the discount - very disappointing!”
“We had a lovely short stay at Bowbear Barn. The Barn was very nice and the facilities inside were perfect for us and our 2 Labradors.
The garden and parking area was an excellent. The dogs were very happy to say hello to the Bulls in the field (!) but we came away with 2 dogs safe and well. lol
Jackie and Adrian were very good hosts and were always available if needed.
Top marks for the cream tea waiting for us. x”
“Booked a cottage last minute with Sykes the day before we were due to go and the money was taken. All the usual emails sent confirming the booking and receipt for payment. Later that day, after arranging all the stuff araound the visit and family we got a call saying sorry it wasn't available !!! but he said we could have a 10% discount for the trouble. An email was sent offering other properties that frankly didn't match what we had booked, all except one that was much more money. The email offered us it with a discount so we rang to book it. We were told the chap on the phone had no permission to discount anything and the price sone £250 more would stand. DREADFULL CUSTOMER SERVICE”
“Booking was easy and a message from the owners came through shortly after with comprehensive information about the property and things to do and see in the village and beyond.”
“Easy to book, easy to navigate the site. Insurance conditions are a tad confusing. If you pay the minimum deposit then the rest presumably there's no refund upon cancellation But if you pay half then cancel you don't!”
“Another lovely stay at The Nail Shed.
We returned because the little cottage is just perfect. It’s got a lovely layout. Perfectly clean and comfortable. Fantastic base to visit many places along east coast. The village is a very sleepy and nothing there but peace and quiet.”
“The cottages that we have stayed at were excellent, but Sykes Cottages customer service is awful. It is impossible to reach anybody. The website is also hard to use. It doesn't provide enough filters to narrow down the cottage.”
“Customer services is just useless.
Making it so hard to speak to anyone if needed.
But they do have the best holiday break ideas to choose from depending on what you're looking for.
Expensive though”
