“Everything was seamless, the property itself was excellent and we look forward to staying there again at some point. If I was just being a little critical, the bedrooms could do with some proper black out curtains, it's quite bright in the early mornings.”
“Arrived at property on Friday for a weeks stay. Only one towel each provided, so contacted the number provided in the booking information pack in the apartment. Was told by Rinea at Lyme Bay Holidays that they’re unable to provide any more towels. I’m very unhappy to be told that they cannot provide any more towels for a week long stay.”
“Brilliant service.We always like to book over the phone and the gentlemen who we spoke to was fantastic .He sent us our booking ref straight away looking forward to our holiday.”
“Sykes cottages have so many lovely properties it can be hard to make a decision. The website and the app are both easy to use and navigate and booking is easy and clear.”
“Sykes always has plenty of holiday cottages to chose from, we are never disappointed with our selection. The website is extremely easy to use with lots of options of places and wonderful hand picked holiday accommodation. The booking process is also very simple. We use them often.”
“Excellent accommodation for 8 of us. Very spacious and nicely decorated. The dining room/kitchen was roomy and well equiped with all the essential appliances. The location was very quiet with a few small pubs and take-aways close by. Overall, a peaceful and relaxing stay.”
“I booked a holiday for next June and realised as soon as I had done this that I had booked the wrong week
Within 10 minutes of booking I went back onto Sykes website and amended my booking for the following week. I received an email later that day stating that to book that week would cost an extra £155.00. Utterly disgraceful way of treating customers.
The price for that particular week was a little more but having spoken to a Sykes employee, I was told that I should have read all the T&Cs. I could cancel but that would cost me the £247.00 paid already as deposit
I will never use this company again, shocking practice.”
“We love Sykes cottages and have rented quite a few over time and also recommended them to family and friends.
Have always been happy with the accommodation.
The one complaint I have ( and this was also an issue with friends ) is trying to get in touch with Sykes if you have a problem or even a simple query. It's a nightmare and very frustrating being pushed from pillar to post.
We have two bookings in the pipeline and hope it goes smoothly.
Our place at Hope Cove was. Issuing cleaning stuff , dishwasher tabs etc. we had to drive to Tesco which was a pain.”
“Lodges need updating in many ways . Bathroom desperately needs update. Bedding towels and bathmat all need replacing . Other than that we enjoyed our stay .”
“Booked our accommodation which was cancelled a few hours later
Couldn’t get through to anyone on the phone and it took days to receive an email telling me that my money would take 10 days to refund. So you had my money in full for a maximum of 14 days for something that was oretty much immediately cancelled”
