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Sykes Cottages Reviews

2.8 Rating 2,885 Reviews
44 %
of reviewers recommend Sykes Cottages
2.8
Based on 2,885 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Sykes Cottages Reviews
Sykes Cottages 5 star review on 26th July 2025
Mrs Karen Webster
Sykes Cottages 5 star review on 24th July 2025
Mr Anthony Nicholas
Sykes Cottages 5 star review on 24th July 2025
Mr Anthony Nicholas
Sykes Cottages 5 star review on 24th July 2025
Miss Lynne Downes
Sykes Cottages 5 star review on 24th July 2025
Miss Lynne Downes
Sykes Cottages 5 star review on 24th July 2025
Mrs Amy Balmer
Sykes Cottages 5 star review on 24th July 2025
Miss Andreea Ionescu
231
Anonymous
Anonymous  // 01/01/2019
We had our Holiday cancelled 2 days prior to departure (property no longer on their books) but managed to sort a fantastic property at the last minute using Sykes however no help given whatsoever after having our property cancelled despite them saying they would!
Helpful Report
Posted 17 hours ago
Super cottage. Perfectly located, would recommend. A great base for exploring the Giants causeway, and the town is a short walk with everything you could need.
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Posted 18 hours ago
Have booked several properties through Sykes and have been pleased with each one. Booking process easy to use.
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Posted 1 day ago
My second booking with Sykes. Very easy to do and communication is excellent.
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Posted 1 day ago
Very Good Service
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Posted 1 day ago
Found the cottage that suited us. Easy to book
Helpful Report
Posted 2 days ago
The cottage is in an excellent location in the centre of Ravenglass and is one of the few available that can sleep 8. However, it is in need of refurbishment. The windowsill in the bathroom was loose, there were no locks on the bathroom doors and the cooker hood is a hazard to anyone over average height (banged heads). There was little storage space for clothes and belongings, particularly in the smaller double bedrooms.The garden could be lovely but was unkempt and overgrown. Whilst there was a bench that could seat 2, the chairs provided were in poor condition (1 rusty and the other degraded plastic) and the seating in the gazebo was overgrown so unusable. The standard of cleanliness in the cottage wasn't great either - dust and dirt under the beds and we had to clean the filters on the dishwasher to get it to work effectively.
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Posted 2 days ago
Disappointed in the cost of having to change dates immediately after booking. My fault but charged me £30 for changing dates.
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Posted 2 days ago
Sykes booking system issecond to none,veryeasy to use
Helpful Report
Posted 2 days ago
This cottage was most plesent we had a loverly view and the facilitys was all that you needed its like home from home the hot tub was loverly after a day out ! aso the hamper was a loverly touch on a long journey up most wellcome though and we found the owners most helpfull and plesent thankyou so much we can recomend this !!!!
Helpful Report
Posted 2 days ago
Lovely house - very nice garden with views over the village towards the sea. And so quiet!! Spacious, comfortable and well equipped. The only downside - the big window from the front room was very large with a good view towards the coast (but it could have done with a clean!).
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Posted 2 days ago
We have always used Sykes for our holiday cottage and they haven’t let us down yet
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Posted 2 days ago
Quite a simple straightforward process
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Posted 2 days ago
Our son and family shared this house two weeks ago. It is very comfortable and a great location for the local beach. Staff were always welcome and helpful when we raised any issues and we'd highly recommend staying here. Veronica John
Helpful Report
Posted 3 days ago
Easy to navigate, all information very clear.
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Posted 3 days ago
Richard and Judy are excellent friendly hosts always helpful and we lived the cornish cream tea awaiting in the fridge (yes jam first then cream lol) accommodation was very clean and tidy with enough space for us to store our clothes. love the space depth mirror in the bathroom. Lots of local and wider Cornwall information available in the living room and excellent recommendation for local food and drink at both the Hewas Inn 1 mile up the road and the Polgooth Inn Excellent sunday roast. As always we have had a great relaxing holiday and have booked again for next year. Thank you Richard and Judy you are exceptional hosts and we love staying here. Stephen and Dianne …. See you next year 😎
Helpful Report
Posted 3 days ago
Spotlessly clean apartment.
Helpful Report
Posted 3 days ago
The booking process and payment was very easy online. However I have only given a four star rating as I tried to ring with a query on the day before the holiday and I was unable to navigate the telephone system and my call was curtly ended after spending a few minutes selecting numerical options. Other competitors have always answered the telephone.
Helpful Report
Posted 4 days ago
Booking was straightforward, but I inadvertantly clicked the standard option when I meant to click on the flexible option, which allowes cancellation if required. I have tried every means of contacting you in an attempt to change this, but clearly you make it impossible for anyone with an existing booking to request an amendment. This is unacceptable and unhelpful. I doubt I will use Sykes again.
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Posted 4 days ago
Wonderful stay for our employees, suited all their needs!
Helpful Report
Posted 4 days ago
Sykes Cottages is rated 2.8 based on 2,885 reviews