“So disappointing!! Damp & mould in the bedrooms & bathroom. A damp smell all over the house. Had it not been Christmas & no availability elsewhere we would not have unpacked. Horsforth on the other hand is a fab little town, lots of facilities, cafes, bars & super restaurants. Fantastic walking from the door too.
Parking is also an issue, the cottage advertises private parking however, upon arrival the neighbours told us we couldn’t park outside the house & that it was access only. We were told there is a parking permit in the house for on street parking nearby, the permit expired in June.
To conclude we made several complaints via Sykes, who in turn passed on our telephone number to the owner without our consent. The owner did apologise for the condition of the property & as we decided to leave a week early they would refund for those days”
“Our stay at The Pen Y Bont over the christmas period was amazing. We really couldn't have found a better place to spend Christmas. The accommodation was beautifully presented, clean, cosy and well equipped. We really appreciated the little touches, like prosecco, Welsh butter and Welsh cakes on arrival. The dog bowl was filled with water on our arrival too which was a nice touch. Plenty of wood to use for the log burner. Amazing walks on the doorstep, would absolutely love to return in the future.”
“We have just stayed at Rose Cottage in Faceby , the house was perfect and had everything we needed for our family break , had a brilliant time and Amanda’s chocolate brownies were delicious!! Will definitely stay here again.”
“Location was very quiet and private. The house was larger than we expected so, as a group of 4, we had plenty of room.
Host was very responsive and we'd definitely return again.”
“We had a very enjoyable stay over New Year. The rooms throughout were nicely furnished, and the kitchen well-kitted out too. The ensuite showers in both bedrooms were brilliant. We had our dog with us and the provision of blankets for 'doggy-proofing' was a nice touch.
The cottage is in a great location, with a park a few minutes away (via steep hill down to the main road). Falmouth is only 5-10 mins drive and Flushing a similar distance.
We brought bikes with us and enjoyed doing a circuit at the Penrose estate on the edge of Helston (mountain or hybrid bikes needed). Truro is only 15 mins away too.
We would happily stay at the cottage again.”
“Great property in the centre of Grasmere , clean , warm great for cooking and close to everything and the sun shined for our week over the new year.i would recommend staying here .
Only downside to the property is the closeness of the flat next door which is about half a meter from the living area window and seating area outside. Unfortunately the visitors who hire the flat sit outside and smoke cigarettes whilst having a cuppa but as I said this is less than half a meter away which you can strongly smell and they can see directly into the sitting area in the small garden. I would suggest this is bricked up to give Holly cottage more privacy and hopefully stop the smell. I personally could not sit in a garden smelling smoke and listening to someone else’s conversation so close to me. However we still had a good family holiday .”
“A great place to stay! This is our third time visiting and we will keep coming back. Fits our big group so well and the house has everything we need.
Hope to be back again soon!”
“There is a good choice of properties that don't allow pets as I have a family member who has a pet hair allergy. I've never had any issues with any of the properties that I've stayed in which have all been excellent. I appreciate the easy way to pay off the balance at your leisure. There is good communication prior to the holiday from Sykes and, if applicable, the owners. I would and do recommend Sykes to others.”
