“We have used Sykes a few times now and never been disappointed, there is a lot of information and photos of all the properties simplifying an informed choice. The booking process is clear and easy to follow.”
“We class Sykes as our 'go to' dog friendly provider of cottages in North Yorkshire. The Sykes app is easy to use, with useful information, such as key collection details, once you secure your cottage holiday.”
“The website was well laid out, easy to use, with lots of photos and descriptions.
Unfortunately, it was let down by the payment procedure.
Instead of a number to ring, where you would pay and be done. You had to go onto WhatsApp and wait for someone to answer.
Which l did but after 25 minutes, which l think is unacceptable and there was still no answer.
I then had to go onto Google and find a phone number and gindcout, what was going on. Even then it was a chat not a physical phone call.
True they were apologetic and did eventually ring me but it's not an acceptable service.”
“We had a fantastic stay at this lovely holiday home. The house was spotlessly clean and very well equipped, particularly the kitchen. We cooked most evenings for 10 people and there were plenty of pots, pans, cooking trays, utensils and everything else we needed.
All of the bedrooms were a really good size, with plenty of space for everyone. The pool table was an excellent addition and gave us something fun to do together in the evenings.
The garden was beautiful, spacious and had lots of seating, which was perfect for relaxing and enjoying time together.
The location was great too. We had a day out in Cromer, which was only a short drive away, and on another day we enjoyed a lovely 30-minute walk to a country pub.
Overall, we had a really lovely stay. The property was comfortable, spacious, clean and well equipped, and it was a great base for exploring the area. We would definitely recommend it and would happily stay again.”
“Having used Sykes Cottages previously we have always found their property description to be accurate and informative. We would be happy to recommend them to anyone seeking a UK cottage.”
“We had problem with our dates as soon as we had booked our break online and Sykes very quickly got in touch with the owners and adjusted things for us . Very impressed.”
“Unresponsive, dismissive and uncaring.
Female with a north American accent said she would speak to the Manager then ring us back.
Have booked with Sykes before but will now look elsewhere when booking future stays.
We asked to speak to the Manager and was told they wouldn't come to the phone to speak to us. Disgusting.”
“Trying to contact Sykes Cottages and get some information proved very frustrating. Automated answering, to progress at all a booking reference required, but I had yet to make a booking. Catch 22”
