SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent to deal with. Very good service.”

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Posted 3 years ago

“Very Helpful”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Henna Welsh had to run around to provide information, explanations, clarifications on questions I raised; she seems to be the one-woman-army fulfilling the deeply felt need of professionally developed documentation and package details which the subscriber is signing on.”

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Posted 3 years ago

“Quick to answer my calls and all questions asked.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“brilliant staff and a brilliant service - it's so nice to deal with people with a great, positive, 'can-do' spirit! Brilliant...”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Customer service was spot on. Was helped via the chat system by Hannah who communicated everything clearly and simply. Would recommend.”

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Posted 3 years ago

“What an absolute pleasure it was to deal with this company, you ring its answered by a persn you deal with one person and it is all sorted. = Easy”

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Posted 3 years ago

“Polite and pleasant spoken.”

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Posted 3 years ago

“SwitchboardFree have been a reliable business service partner for more than 4 years and are always adapting and providing more services to enhance our communications. I can highly recommend them!”

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Posted 3 years ago

“If you are after a simple extra telephone number solution SwitchboardFREE is very easy to deal with. All I wanted was a number I could use on a website in case anyone wanted to call it and for that number to be referred through to my own mobile or PC. For a very reasonable rolling monthly contract cost I have a very professional sounding number with all the alerts to my own phone so I am prepared to take the call. It also has upgrade options for when the business grows and requires more services.”

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Posted 3 years ago

“Zoe was very efficient and was able to answer my query. It’s rare you get such an excellent customer service these days and people like Zoe are of great worth to a company.”

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Posted 3 years ago

“I've only been with them for a short while but from the very beginning every customer service rep I've spoken to has been really lovely to deal with. Whether it's fixing a problem or being patient enough to talk you through things. So far, so good!”

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Posted 3 years ago

“Hannah was extremely helpful and was quick with handling my query.”

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Posted 3 years ago

“Hannah was super useful, very helpful and was efficient with her responses. The whole team of people I have spoken to from your company have been great. Will definitely recommend.”

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Posted 3 years ago

“Switchboard Free offer a fantastic range of numbers, every time I contacted them with a request/change they sorted it out straight away, I preferred online chat and there was no restrictions like other companies. Always polite and would definitely recommend their services. They offer a lot of services that can help the smaller businesses succeed!”

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Posted 3 years ago

“Brilliant service very helpful team ... I am getting back to business after 5 year break and technology has moved on so much from what I was used to, Hannah and Zoe from support team were very helpful anytime I had any questions . Thank you”

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Posted 3 years ago

“An easy app to use and came highly recommended to me”

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Posted 3 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews