“Swim Now cancelled 6 lessons in four months! At almost £50 a lesson, it was too much to lose so I asked for a refund. Swim Now refused to refund me and I was told I would be given an hours lesson to make up for the missed lessons. However an hour proved too long for my daughter and she gave up after 45 mins. I was then told I would have to gift my remaining lessons to a friend!!! Also the communication between Amy and the instructors is non existent…. The poor instructor didn’t even know about the “hours lesson”.
I would avoid this company at all costs, at least the HALIFAX BRANCH as Amy will pester you to get you signed up and then ignore you when she owes you money.”
“It was an absolute game changer when I joined Swim Now. I had two swim coach’s Luke and Andy both were and are excellent. For a non non swimmer I was so scared of the water but wanted to learn how to swim.
With their expert guidance, patience, and encouragement I was able to get my feet off the floor and able to gain confidence in the water and am able to swim a little.
They took the time to understand my goals and were always engaging.
My journey has now ended but I have seen significant progress since my first lesson. I couldn’t recommend Luke and Andy from the Leicester Team more highly. Five stars isn't enough – they're the best!"”
“When my son first started swimming lessons somewhere else, he really lacked confidence. But once he began his one-on-one lessons at Swim Now, he improved so quickly and now absolutely loves being in the water! I honestly can’t recommend Swim Now enough — they’ve given him so much confidence!”
“I’m almost finished with my swimming lessons at Swim Now, and it’s been a fantastic experience!
Stanislava is an amazing instructor patient, supportive, and very professional. The lessons were relaxed and never stressful.
I couldn’t swim before and was afraid of the water, but now I feel confident and can swim comfortably.
Highly recommend Swim Now and Stanislava to anyone who wants to learn in a positive, encouraging environment!”
“I’ve had a fantastic experience with Swim Now, and I can’t recommend them highly enough.
Shona is an amazing teacher, patient, kindhearted, and incredibly supportive. She’s very attentive and tailors each session to exactly what you want to improve, making the whole experience so worthwhile.
Despite a few challenges from the spa users, Shona handled everything with absolute professionalism, integrity, and calm, taking it all in her stride.
I originally joined to polish up my breaststroke and build more confidence in the pool, and I’m proud to say I’ve achieved that! Each week, we worked on my technique and confidence step by step, and I’ve seen real progress.
If you’re looking for a swim teacher who genuinely cares about your progress and makes learning enjoyable, I’d highly recommend Shona and Swim Now. Keep it up 👏🏽”
“I feel very scammed by this company. I made an enquiry about swimming lessons for my twins, and was bombarded with texts and calls from several different members. When I spoke to one (L, let's call him), he was very slippery about packages and costs but I said I needed a price to decide whether to book and managed to pin him to £45 for a taster lesson for the twins and £50/lesson for them for 6 lessons going forward. He even emphasised that was their price for 2 to 1 lessons. He wouldn't put anything in writing though, despite me asking over text and on the phone to have a written quote. I told him that was the top of our budget so I would consider it with my partner.
We decided to go ahead and then there was more dodgy scam-feeling vibes as I struggled to get hold of yet another staff member to book. I went over prices again with her and made the booking - she only let me book the taster and said someone would be in touch for me to book the real lessons after the taster. This should have rung alarm bells.
The lesson was really well taught, the teacher was amazing, and unfortunately I might have been a bit too effusive with my praise because the next thing I knew the 'area manager' had called me with a whole new set of prices, quoting £60 instead of £50 a lesson. He was absolutely insistent that this was their prices and kept dodging my questions when I asked if they had changed since I spoke to his colleague. He just kept repeating that these were their prices. I feel as if luring me in with the taster and the verbal quote and then whacking up the prices when you really book is part of their MO. It leaves a really nasty taste in the mouth. I would like my children to work with the brilliant teacher they contracted but I feel very scammed by the whole thing. Approach with caution.”
“At 61 and impending retirement I decided to finally get my swimming phobia resolved.
Years of avoiding water and not enjoying family holidays due to water avoidance is now dead.
The 1 - 1 teaching has been excellent. Natalie quickly identified my weakness and has taught me how to swim backwards in 5 lessons.
Her quick analysis has allowed me to be more confident in the water and I fully expect to be to swimming fully when my course of lesson is complete.
This has been an excellent experience and I cannot thank Natalie enough for her patients and expertise.
I highly recommend these 1 - 1 swimming lesson and Natalie as a teacher.
Patrick”
“Taking lessons with swim now was life changing for me. Building confidence throughout where I can now consider myself a swimmer. Jamie my instructor in Glasgow was brilliant throughout. Highly recommend! Stuart”
“I made an inquiry with swimnow about swimming lessons. I did not find the Customer Service person helpful at all. She said for 30 minute lessons per week for a whole month it cost £199.00 and them if wanted 1 hour per week it would cost £370.00 and said there was nothing in my local area for lessons.”
“I’m 46 years old. It’s never too late. I had my first lesson today with one of Swimnow’s instructors. Worth going just to hang out at the plush hotel 😂. But seriously, Chang, my instructor was excellent and really helped me to start getting over my childhood trauma of having buckets of water thrown over my head by simply reminding me of what I’m supposed to be doing instead of remembering the past trauma which was causing the panic. By the end of the first taster lesson I was swimming 10m with noodles and a float. Dunking my head in the water without to much stress or anxiety, big thanks to Natalie for organising it and Chang for being soo calm and patient. You guys are the best!!”
“I’m 46 years old. It’s never too late. I had my first lesson today with one of Swimnow’s instructors. Worth going just to hang out at the plush hotel 😂. But seriously, Chang, my instructor was excellent and really helped me to start getting over my childhood trauma of having buckets of water thrown over my head by simply reminding me of what I’m supposed to be doing instead of remembering the past trauma which was causing the panic. By the end of the first taster lesson I was swimming 10m with noodles and a float. Dunking my head in the water without to much stress or anxiety, big thanks to Natalie for organising it and Chang for being soo calm and patient. You guys are the best!!”
“I can't recommend Andy the instructor highly enough. Made the whole journey for a poor swimmer, who was exhausted after a length of the pool, to one who was able to speak coherently after a number of lengths. Many thanks once again.”
“It was a great experience to do this swimming lessons. I'm a complete beginner for a start, gained my confidence in waters and so far I learned different strokes and hopefully just keep building them up. Kudos to my instructor Ian, who was so patient throughout the lessons.”
“Andy is an absolutely phenomenal swimming instructor from Swim now! We couldn't be happier with the progress our daughter has made under his guidance. When she started, she was a complete beginner, quite nervous about getting in the water. Andy's patience, calm demeanor, and incredibly encouraging approach completely transformed her experience.
He has a remarkable ability to connect with children, making every lesson fun and engaging. Our daughter looked forward to every session with Andy, and it was clear he genuinely cared about her development and confidence. He broke down each skill into manageable steps, celebrated every small victory, and always made her feel safe and supported.
Watching her go from being hesitant to confidently swimming and loving the water has been truly amazing. We highly recommend Andy to any parent looking for an exceptional swimming instructor. He's not just teaching a skill; he's fostering a love for the water and building incredible confidence!”
“Both my daughters have weekly lessons with Ian at Swim Now, they love it! They have gone from not being able to swim to be able to do many different strokes! He is patient, encouraging with my daughters and makes the lessons fun!”
“Amanda is teaching my son how to swim and that in itself is a challenge!
He's 15 and has only been allowed in water since April this year as he has had a tracheostomy all his life.
Today she got in the water with him and guided him as he is petrified.
I cannot thank her enough he came away with a smile on his face.”
“Sarah at Everlast Lincoln is a magician
She has taken a 64 year old from nothing to swimming in 6 weeks. Her attention to your hurdles is superb ( never pushing too far and willing to discuss and work around your issues as required) I did not have a fear of water but when I could actually swim I still had a major problem in starting under my own steam. Using a variety of methods we finally overcame my problem and guess what I CAN SWIM 🏊♂️ 🥳
I can’t recommend her highly enough.
For anyone out there considering one to one lessons go to Lincoln, Sarah will get you confident and swimming in no time
Thanks to all
Mark Dodson”
“My daughter has been having lessons with Stanislava after a poor experience in a leisure centre group. Stanislava has so much patience and listens to my daughter if she isn't sure about something. Stanislave has worked at my daughters pace to help her learn the movements in the water. My daughters loves her weekly lesson and her confidence is growing rapidly as is her swimming ability. I am delighted we took the leap and would recommend Stanislava very highly!”
