SureSafe Alarms Reviews

4.88 Rating 74 Reviews
100% of reviewers recommend SureSafe Alarms
Visit Website

Phone:
0800 112 3201

Email:
info@personalalarms.org

Location:
Bora Health Limited40 The LoomsNeston

Are you a business owner?
See Business Solutions
"We bought the mobile version with included fall alarm. The built-in fall alarm was important for us, and you seem to be the only people offering this. The ability to talk to someone from any room in the house or even in the garden was important. The advice from your staff seemed good, and this appeared to be the best option for my Mum. Being effectively a mobile phone means that you have to charge it. How the device fits into the charger is awkward, which is a shame. When we asked for help your staff made us feel stupid for having a problem, but then advised us of a trick which made it easier to connect it in reliably. The flashing lights do not match what the manual says they will do, and actually seem slightly random which may indicate a faulty device. This caused great concern to my Mum, who worried that it was not working correctly. This is poor in a device intended to give confidence to older people who may lack confidence dealing with modern technology (like my Mum and most other old people I know). A couple of times it appears to have lost connection, though this has returned later on. When we have used the device to contact the support centre the delay in them calling back has seemed longer than I have seen in the past with other organisations, but they have called back when the mobile connection was working. Given the occasional problem with the connection, this delay could cause extra stress about whether the device is working. Despite these reservations, the device seems to be generally working. I would recommend other people to consider it, with reservations."
3 Helpful Report
Posted 8 months ago
Visit Website
"Reassurance for myself and family that I can contact someone if I have a problem"
Helpful Report
Posted 8 months ago
"It arrived very quickly. My son found it on the Internet as we were looking for a one off payment device. We were unaware of an advisory service. My brother was very concerned that I have an alarm & now we all have peace of mind; as I am fit 84yr. old I live on my own. It is a discreet device and I have already shown it to my neighbour. The proof of the pudding is in the eating and I hope it will fulfil its promise when needed."
Helpful Report
Posted 1 year ago
"Only been installed fr about a month but we were very impressed with the speed of delivery when the need for the alarm became urgent. Spoke to Suresafe one afternoon - the device arrived lunch time the next day from Northern Ireland to Bradford! The device has already been used once "for real" and the time before the ambulance arrived was very short. So far so very good."
Helpful Report
Posted 1 year ago
"Arrived as promised and easy to instal"
Helpful Report
Posted 1 year ago
"Service quick and efficient. The people on the end of the phone really lovely and reassuring. The only thing which really annoys me is the cost of the calls, so far they have been brief as I have inadvertently set off the alarm. A few words is 24,25 pence, I hate to think what an emergency would be."
Helpful Report
Posted 1 year ago
"Everything ok . Havent had any reason to call you so far . It was easy to join and to check it is all working should I need it which is comforting"
Helpful Report
Posted 1 year ago
"really easy to set up"
1 Helpful Report
Posted 2 years ago
"Delivered quickly and as promised. SIM card model works well though setting up instructions could have been clearer with regard to 'programming' through a mobile phone. It is much easier to successfully programme the options through text messages option as you get feedback if you have entered all the numbers correctly this way. There are three different SIM card sizes but the instructions do not state what size card the model takes and if you have a more recent iPhone which takes a nano sized SIM it will not fit in meaning you have to find an older model which not everyone has. Once set up the operation and use is good and convenient."
Helpful Report
Posted 2 years ago
SureSafe Alarms is rated 4.88 based on 74 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support