Supplemented.co.uk Reviews

Name: Supplemented.co.uk
Rating: 4.72

4.7 Rating 5,726 Reviews

85 %

of reviewers recommend Supplemented.co.uk

4.7

Based on 5,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Supplemented.co.uk:

Supplemented.co.uk is an online store selling vitamins, minerals and food supplements.

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Supplemented.co.uk 5 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent price and very fast delivery. Would recommend.”

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“Always good deliveries. Good prices too Easy to use website”

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“Refundef promptly after delivery issue”

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“Great products at reasonable prices”

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“I like the minimal packaging and low prices. Some of the supplements I can't use because of contents. I find their 5-HTP very good.”

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“The only place, I purchase supplements. The price is excellent The posting is prompt. That products are perfect.”

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“WARNING - no option to cancel an individual order. Oh dear. I have just noticed this invitation to provide a review, because apparently “my opinion matters”. As a repeat customer, I have ordered successfully many times, without issue, as far as I remember. However, a few weeks ago I made an order because I believed I urgently needed to restock a particular item. Just a few minutes later, I found some packets I had previously ordered, and realised I did not need the item after all, as I had plenty of stocks. So I immediately went to the website to attempt to cancel the order. However, after much searching, I could not find any option to cancel the order. There was also no phone number to call, to cancel the order. Therefore, I replied to the confirmation email, to cancel the order. As it was normal office hours I had hoped this might be sufficient. However, I then subsequently received follow-up emails from supplemented, and from their fulfilment partner. Each time I replied, stating I had cancelled the order. I had no replies to any of these emails, and the order progressed, as if I had made no cancellation whatsoever. I had to keep deferring delivery, via the delivery tracking option, in order to prevent delivery. Eventually, a subsequent email of mine was replied to, but rather than addressing the issue at hand, I simply received a load of irrelevant information and links about repeat subscription orders. There was then a drawn out series of emails over the following few weeks until eventually the order was refunded, but minus the delivery charge. Given the extremely poor customer service up to this point, including the original lack of a cancellation option or a phone number to call, I would have thought it would be the least they could do to include a refund of the delivery charge, as I had requested. A genuine decent customer service team would have realised my experience was completely unsatisfactory, and would have included a voucher as well, as an apology for my experience. I note that this review should apparently attract a small 10% discount voucher, so we will see if this materialises. Yours in frustration and hope.”

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“Excellent service and and a fab product.. no issues at all and a fast delivery service”

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“Supplements took a little while to arrive but apparently this is usual with postal service.”

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“They arrived quickly and I hope that over the long term they will keep me fitter longer. The lions mane has a noticeable effect on my cognitive abilities.”

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“Very happy with the ratio of quality/price. ”

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“I thought I was expected to say about the product not the company!!”

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“A very good service with a really fast delivery many thanks.”

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“Always excellent ,products ,quality ,price+ delivery! Well recommend!!”

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“Impressed with the quick and easy service, thank you.”

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“Very swift delivery of supplements. Easy to order online.”

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“orders are delivered very promptly”

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“Great products. Very easy to use website. Have my order in just 2 days after my order. Great prices can't be beaten in my opinion. Will be ordering more in the very near future”