RSMG Limited Reviews

Name: RSMG Limited
Address: 41 Eton Wick Road, ,, Eton Wick
Rating: 4.59

4.6 Rating 974 Reviews

91 %

of reviewers recommend RSMG Limited

4.6

Based on 974 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01753 293294

Email:

sales@rsmg.uk

Location:

41 Eton Wick Road, ,
Eton Wick
SL4 6LU

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RSMG Limited 5 star review on 24th August 2022

Stephen G

RSMG Limited 5 star review on 8th November 2021

John D

RSMG Limited 5 star review on 8th April 2020

Drew D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and pleased with bag although it hasn't rained since I bought it so yet to have a wet test!”

Helpful Report

“A good online service. Product arrived in good condition and on time. Our house is not easy to find. One nuisance. The rain hood does not fit and had to be returned. I would always prefer to assess the product and buy it from a store. Imperatives of time were against me. We now have 4 Sun Mountain bags as a family. I think they remain the best on the market.”

Helpful Report

“Really annoyed as the H2No has now gone down in price”

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“Nice clean lines and the locking system works well.”

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“I was working abroad and wanted to buy some birthday presents for friends so ordered online but asked for the delivery address to be different from the billing address as I wasn't going to be home to give the present. The transaction was accepted but then held up due to the fact that the company thought that the transaction might be fraudulent as there were a number of factors they were concerned about. Different delivery address from billing address, buying two of the same thing etc etc..So the delivery was delayed...I have to say though that the delay was minimal until they had checked to see whether this was a fraudulent transaction or not (for me and for them!).. The very good thing is that I was kept informed at all points and the contact from the customer services agent was responsive and highly informative as to the what, why and timing etc. The delivery arrived only 48 hours later than originally planned with us all feeling happy that checks had been made and the transaction was a good one. I am very impressed with the fact that fraud is taken seriously and that the delivery arrived very quickly. The contact through the web site is also good. The one thing I would appreciate is that the company has an international call number that they can be contacted on as people from abroad may wish to buy their products in the future..”

Helpful Report

“Product quickly despatched and delivered.”

Helpful Report

“Ordered Micro-Cart 4 wheel trolley which arrived quickly and is really good. The only downside to the purchase, was the set of hedge hog wheels ordered at the same time had on the brake disc wheel a different alignment for the screws, so I had to get a new disc and screws sent afterwards.”

Helpful Report

“The trolley is study and strong but extremely big . Think it would be fine if you don't have to put it in and out of the boot but it's heavy and cumbersome .”

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“Problem with website. Would not let me order so had to phone then website problem was rectified. May have lost my business if I hadn't phoned”

Helpful Report

“Ordered the new H2NO golf bag. Delivered very quickly. On the whole delighted with the bag, except for one feature. The rain hood doesn't match the top colour of the bag and it is designed in such a way that the zip opens from the wrong end. This is a design fault and very disappointing , since already used it before having to put the hood on and realising the fault., and the colour . If you don't mind mismatched colours, then would still recommend !”

Helpful Report

“My waterproof bag showed in the picture as green so was very surprised when the green displayed turned out to luminous yellow.”

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“Excellent delivery speed and answers to questions sent in via 'chat' facility”

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“Nice bag”

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“Hi Sun Mountain. Product excellent. On line ordering, payment and delivery service first class. Minor criticism that accessing my account details and delivery tracking via the web site was a bit problematic. But overall pretty good. Looking forward to dealing with you again.”

Helpful Report

Hi Thanks for your posative review, hopefully we have now resolved the teething issues with our new customer accounts system and your next visit will be even easier.

“Service and speed of delivery was excellent HOWEVER, the wrong trolley was delivered and needs to be returned. Was, however, pleased with the service provided in the sort out of the problem - will be very pleased when the correct trolley arrives.”

Helpful Report

“Very quick delivery but a couple of gripes. First: website said item was out of stock but I was still able to purchase and it arrived within 2 days. Second: although easy to fit, it came with no instructions so it was trial and error and a little common sense.”

Helpful Report

“Had a bit of trouble lining up screws on the brake pad, but all looks good to me, but the test is when I use the trolly this weekend. By the way this is a lady fitting these.”

Helpful Report

“Knowing what I wanted I found the service given by Sun Mountain was excellent, easy ordering, easy website and excellent delivery time.”

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“I like the Sun Mountain cart quite simply because it folds to the smallest bundle, fitting into my very restricted car boot with my golf clubs.”

Helpful Report

RSMG Limited is rated 4.6 based on 974 reviews