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StressFreeCarRental.com Reviews

4.6 Rating 7,917 Reviews
94 %
of reviewers recommend StressFreeCarRental.com
Company Reviews Metrics Info
4.6
Based on 7,917 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read StressFreeCarRental.com Reviews

About StressFreeCarRental.com:

Stressfreecarrental.com is a new business with a new approach to car rental. The business was born out of our personal frustration with the process of renting a car.

Our mission is to simplify the process, providing customers with complete transparency and the best deals from the worlds most trusted car rental companies.

Visit Website

Location:

125 Deansgate,
Manchester
Manchester
M3 2BY

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Daniel Colbourne
Verified Customer
“Our “experience” was absolutely awful and entirely stressful throughout. Just for starters, the instructions to find the shuttle bus to take us from the airport to the collection area were hopeless. It took several telephone calls to the company, who were of no help whatsoever; it was only by asking numerous people that we found out where to wait for the shuttle – which incidentally was at the corner of a busy roundabout. Once the van had arrived, we were quickly ushered into it, before the driver was caught illegally parking! Once we eventually arrived at the collection location and after waiting 30 minutes at the office, we were told that there was no car for us! I showed them the “Streefreecarrental” email stating “booking confirmed” but they just shrugged and said they had no car for us! The staff kindly contacted some other companies, but without a positive result. We unsuccessfully tried the three of four other car rental shops in the area. So, after making our way back to the airport and the car rental area, after asking several other car rental booths, until we eventually found one that could offer us a car. Of course, this car was half the size and almost double the price of the one we had booked with “Streefreecarrental”!! Frankly, your company is an utter disgrace. Had it not cost us so much money and wasted many precious hours of our holiday, we could have laughed at the irony of you calling yourselves “Stressfreecarrental”! Eventually, they refunded our money, but have so far evaded our request that they compensate us for the additional car hire charges. Oh, and we received a reluctant “sorry”…”
Helpful Report
Posted 1 month ago
Mark Marten Vandre
Verified Customer
“I was scammed out of 300€ with OK mobility, bc they wouldn't accept virtul cradit card”
Helpful Report
Posted 3 months ago
Jordan Manche
Verified Customer
“Easy to book.”
Helpful Report
Posted 6 months ago
Michele Linossier
Verified Customer
“My booking was cancelled on the Friday by Alpha Car rental as I did not turn up ut that was becuase my flights (2) were delayed. I tried to contact them by email and by phone from the airport but they were closed. I called first thing Saturday morning to find out that the booking had been cancelled and they had no other available cars. On the Saturday a supervisor was calling me back. They never did. I have followed up with phone calls and have now been told that I have to pick up the matter with Stress Free Car hire as I purchased it through them. This experience has been anything biutu stress free, I would like a refund for the money I spent on a 6 day car hire I never had. Yesterday Alpha said a manager would call me back and of course they have not. I cannot find an Australian number for StressFree carhire. Alpha Car hire have told me that they cannot help me with this. HELP! M”
Helpful Report
Posted 7 months ago
Marco Piovano
Verified Customer
“Why don't you accept disposable cards?!!”
Helpful Report
Posted 8 months ago
Jiri Zaborsky
Verified Customer
“Différentes offres pour différents pays. Pourquoi la résidence est-elle fixée à l'avance ?”
Helpful Report
Posted 8 months ago
Mihai Morodan
Verified Customer
“i had to redo the payment several times for a period of several hours due to the fact that the payment keept not beeing processed. and by the time i could do the payment the price went up”
Helpful Report
Posted 9 months ago
Valeria Concu
Verified Customer
“didnt work 3 times”
Helpful Report
Posted 11 months ago
Dafna Tal
Verified Customer
“there is no option to put any country other than the US- this option does not work”
Helpful Report
Posted 1 year ago
GIL TEDESCHI
Verified Customer
“so far all is good price insurance detales and all”
Helpful Report
Posted 1 year ago
Kimberly Robinson
Verified Customer
“No way to speak to an actual person”
Helpful Report
Posted 1 year ago
Steffen Hoffmann
Verified Customer
“They dit scammed you at the counter, had to pay way more then booked online”
Helpful Report
Posted 1 year ago
Xiaomei Huang
Verified Customer
“Álamo service is tereible”
Helpful Report
Posted 1 year ago
Mahamudul H Jahid
Verified Customer
“many hackers”
Helpful Report
Posted 1 year ago
Philip Caschera
Verified Customer
“.”
Helpful Report
Posted 1 year ago
Bogdan Marica
Verified Customer
“i have an delay for flight and now i need to wait 6 hours to open office? you must be kidding. and they charge 40€ for off hours ? when?”
Helpful Report
Posted 1 year ago
Sameir Jalal
Verified Customer
“not great”
Helpful Report
Posted 2 years ago
Hello Sameir, Thank you for taking the time to leave us a review and I am sorry to hear of your disappointment. I have reviewed our online communication channels (both online chat and email) and unfortunately it doesn't look like at any point you contacted us to provide a reason our your dissatisfaction. We value all feedback so if you would like to contact us directly to advise what part of the experience you felt did not meet your expectations then we would be more than happy to look into the matter. Stress Free Car Rental Customer Support Team
Posted 2 years ago
John Owens
Verified Customer
“Renting through Stressfreecarrental has been nothing but STRESSFUL. Tempest who were the car company have not only charged me nearly 4 x the price, but also charge a refuelling fee, even if you have fully refuelled. I contacted stressfreecarrental, who haven't even bothered to email me back.”
Helpful Report
Posted 2 years ago
Hello John, I am very sorry to hear of the issues you experienced on collection of your rental car with Tempest Car Hire at Cape Town. I can see that our online Customer Support Team have already escalated the discrepancy in rental charges with both the Tempest Customer Service Team and also directly with our Tempest & Europcar Account Manager since this is a mistake on their part and as soon as they respond, we will be back in contact with you directly. We completely understand your frustration and I can assure you that the matter is being dealt with at the highest level. If in the meantime, there is anything further we can assist with then please do contact us again by emailing help@stressfreecarrental.com. Thank you for your patience and understanding. Stress Free Car Rental Customer Support Team
Posted 2 years ago
Ionut Razvan Mireanu
Verified Customer
“Yes...i had the option to leave the car at Mariot Hotel in Lisbon and the booking changed after in Lisbon airport. It should be a nice gesture to corect this mistakes because it is not normal to say one thing and after we pay change the booking.”
Helpful Report
Posted 2 years ago
Arash Habachi
Verified Customer
“Best price”
Helpful Report
Posted 2 years ago
StressFreeCarRental.com is rated 4.6 based on 7,917 reviews
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