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Stovesonline Ltd Reviews

4.9 Rating 1,728 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,728 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R
Verified Buyer
“Brilliant customer care”
Helpful Report
J
Verified Buyer
“Provided excellent service, in dealing with my requests and delivered.”
Helpful Report
K Ian
Verified Buyer
“Provided guidance and advice on the purchase and erection of pumice flue system, DM36.”
Helpful Report
A
Verified Buyer
“Super helpful support and advice on the phone and over email from Susi. Stove was delivered on quickly to our chosen fitter's warehouse. Very happy.”
Helpful Report
R
Verified Buyer
“The whole team were great, very professinal and helpful. We are very pleased with the Log burner that we chose with the help of Oz”
Helpful Report
S
Verified Buyer
“A totally brilliant end to end service . From Oz at the showroom , to Shirley in the office for the ordering process and to the fitter recommended ( Dan Taylor) I couldn’t recommend Stovesonline more highly. Don’t be put off by the “online” company name - the service couldn’t have been more personable.”
Stovesonline Ltd 5 star review on 28th October 2025
Helpful Report
K
Verified Buyer
“I ordered a register plate to a specific size. The plate arrived very quickly and is very well made. Throughout the process the communication with the company was very good.”
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L
Verified Buyer
“Stovesonline were fantastic, the customer service was second to none. Thank you”
Helpful Report
K
Verified Buyer
“Fantastic customer service, in particular from Susi!”
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F
Verified Buyer
“I am delilghted with our new woodburner. Stoves Online were extremely helpful throughout, and the transaction was smooth.”
Helpful Report
R
Verified Buyer
“Very good , very pleased”
Helpful Report
L
Verified Buyer
“Although it is an online purchase, there is a human at the back of it who responds and help. Highly recommend, nothing you can do any better.”
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A
Verified Buyer
“Super efficient and helpful”
Helpful Report
R
Verified Buyer
“They were really very helpful in every part of the transaction,can't fault them at all!”
Helpful Report
J
Verified Buyer
“Stovesonline are extremely knowledgeable in all respects when it comes to installing a stove in your house. You will not be disappointed if you deal with them.”
Helpful Report
B
Verified Buyer
“First Class service.”
Helpful Report
S
Verified Buyer
“Very helpful, easy to deal with, good service”
Helpful Report
T
Verified Buyer
“Wonderfull customer service in store”
Helpful Report
A
Verified Buyer
“Very friendly and helpful service. Great stove delivered as arranged.”
Helpful Report
S
Verified Buyer
“Friendly personal service. Great communication and very competitive prices”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,728 reviews
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