Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,501 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative, knowledgable, good service.”

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“Brilliant very helpful good value”

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“Went the extra mile when there was little profit and a nuisance enquiry that would take time and effort. Delightful people who I would use and trust in future.”

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“Prompt service and packaged really well.”

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“Always really informative and supportive of purchasing decisions to ensure the stove will meet your needs”

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“Very good ,didn't think they would find part i wanted. They found it quickly could”

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“I bought my stove after speaking with Suzie who was able to advise me and make sure it was exactly what I needed. I live in Northern Ireland the stove arrived on time and in perfect condition. It has been fitted now over a year and we are delighted with it. Currently we have no electric due to the storm and this is our only heat source, so really glad to have it 10/10 to Suzie and stoves online 👍.”

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“Great customer service”

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“After an intial hiccup we were able to enter into a positive dialogue so that I could get the correct part: door glass. Feedback from me, re the website inadequacy (viz. the item I required) was acted upon by them. We got there in the end, partly becuse we used a local contractor to cut the door glass to the correct size! It was more a problem of manufacturers having so many designs, models and conflicting specficstions, really.”

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“Knew exactly what we needed when I explained. Quick delivery and very fair price. Very nice, friendly and helpful. Highly recommend.”

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“Excellent service and lovely people to deal with.”

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“Very helpful and supportive”

Stovesonline Ltd 5 star review on 26th January 2025

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“I found Stoves online to be most helpful, They know their stuff and the product being a flue is well constructed.”

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“Very good service nice people they know what they are talking about, will definitely use them again if needed.”

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“Absolutely excellent advice and products. I fitted the flue liner myself, never having done one before. Andy gave me spot-on advice, helped with ordering exactly the right parts, from register plate to top mounting. They also supplied the stove too at a better price than I could get direct. Now I have a perfectly working stove that is both attractive and highly efficient. Very happy customer.”