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Stovesonline Ltd Reviews

4.9 Rating 1,509 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C
Verified Buyer
“Stovesonline have supplied me with parts for my old Vermonth Castings stove on a number of occasions and I have found them very efficient. Chris Miller, Ireland”
Helpful Report
M
Verified Buyer
“Very pleased with Invicta stove & you delivered it exactly when you said you would”
Helpful Report
M
Verified Buyer
“Always keen to help.”
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C
Verified Buyer
“I cannot praise Susi and Jack at Stovesonline highly enough. I asked about a product that happened to be discontinued and they left no stone unturned in sourcing this for me. Eventually they found one in Europe and had it delivered to Scotland. They kept in constant contact and the service was fantastic. Thank you Stovesonline.”
Helpful Report
T
Verified Buyer
“very helpful ,”
Helpful Report
Mrs S D
Verified Buyer
“Superb service and always there should you need clarification or a question answered. Prices are very good indeed and we try to keep our custom as local as possible. We'll return for a smaller sub stove plus associated parts when we refurb our little sun room.”
Helpful Report
M
Verified Buyer
“Great service”
Helpful Report
P
Verified Buyer
“Very knowledgeable very helpful and extremely well priced”
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J
Verified Buyer
“Excellent. Susi was extremely helpful and very personable.”
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C
Verified Buyer
“I was very impressed with the service”
Helpful Report
T
Verified Buyer
“Very good service.”
Helpful Report
J
Verified Buyer
“Good advice given during my phone enquiry before purchase - friendly and personal service. Quick delivery and competitive prices. I'd certainly recommend Stovesonline.”
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M
Verified Buyer
“are very helpful my second purchase”
Helpful Report
M
Verified Buyer
“Excellent service - items despatched promptly and very understanding when I found I had ordered the wrong part.”
Helpful Report
J
Verified Buyer
“A very friendly and efficient service. Excellent prices and good product knowledge compared to other online companies. Our stove arrived in perfect condition on the day they said it would. Would certainly recommend.”
Stovesonline Ltd 5 star review on 13th August 2019 Stovesonline Ltd 5 star review on 13th August 2019
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J
Verified Buyer
“I need a length of Selkirk flue and I needed it really quickly, I rang Stovesonline they were very friendly and very efficient, I paid over the phone and within seconds my invoice was in my inbox and the flue arrived the very next day. Overall a very nice experience with professional service/people. Thank you.”
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M
Verified Buyer
“Very good, excellent choice of stoves, competitively priced. Team were excellent - my stove came without glass in door (not the fault of stoves online, it was boxed up like that in the factory) but I rang up and was immediately sent replacement glass by courier. Would recommend.”
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M
Verified Buyer
“Brilliant!!!”
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Anonymous
Verified Buyer
“So far I've bought a flue system from Stovesonline but will be buying a stove too and they will be the first place I go to. I found them very helpful, knowledgeable and friendly to deal with (in contrast to some of my local stove shops).”
Helpful Report
O
Verified Buyer
“Honest, expert advice and prompt supply of the parts I needed. Great.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,509 reviews
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